Campaigns | Process Components

Process Components
What happens if the condition is not met?
Contacts will follow the “No” or “Else” path.
What is a “Simple Condition” component?
It splits the flow based on whether contacts meet certain conditions.
What is a “Multi-select Condition” component?
It splits contacts into six different paths based on the configured field value.
What are the different types of processes available in Workflow?
The Process section has two types: Flow Control: Random split, Merge; and Conditions: Simple, Multiple-way, Email Activity.
Can the email response process be used for plain text campaigns?
This workflow cannot be created for plain text campaigns because opens cannot be tracked.This workflow cannot be created for plain text campaigns because opens cannot be tracked.
How does email response work?
Contacts will enter into further processes of the workflow, continuously, as and when they satisfy the conditions selected above, therefore resulting in the same contact entering multiple paths in the workflow at different times. To learn more about ...
How do you add an email response in your process?
To configure email response, follow the steps below: 1. From the navigation toolbar, select Automation and click Workflows. 2. Click Create Workflow from the top-right and select a workflow template. 3. From the left panel, drag and drop a trigger ...
What is an email response process?
This process lets you enable an action for contacts to perform based on their responses to emails sent to them. Let's say you've got a list of contacts who've opened your email, replied to your email and clicked on a link in your email. You can set ...
Can the email activity process be used for plain text campaigns?
This workflow cannot be created for plain text campaigns because opens and clicks for those emails cannot be tracked.
How does the email activity process work?
Contacts will enter into further processes of the workflow only once, when they initially satisfy the selected conditions. To learn more about how this process works click here. For example, email activities you've selected are sent, opened, and ...
How do you add an email activity process into your workflow?
To configure email activity, follow the steps below: 1. From the navigation toolbar, select Automation and click Workflows. 2. Click Create Workflow from the top-right corner and select a workflow template. 3. From the left panel, drag and drop a ...
What is email activity process?
This process lets contacts enter into the workflow based on their past email activity. Let's say you want to list out contacts based on their various email activities like opened, not opened and opened but not clicked on any link. You can use this ...

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