Why am I not able to perform any actions with regards to contact tags?

With the latest pricing update, contact tags are available only under the Professional pricing plan. You will need to upgrade to the Professional plan to create, edit, or assign contact tags.

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Contact Tags
Tags are labels for your contacts that help you keep all your contact information organized. Give them a label, categorize, and keep them organized based on the information you have about them. In this guide, you'll learn about how you can use tags ...
Will I be able to make use of all my segments in the Standard plan?
You can't make use of segments that include advanced fields in the Standard plan. To understand what is meant by 'advanced fields', please refer to this article. You need to upgrade to the Professional plan to use the advanced fields during segment ...
Predefined Merge Tags
You can personalize your messages with your recipients’ name, address and other details by using merge tags. Merge Tags are smart tags that pull data directly from your mailing list into your email message. You can personalize the subject and/or the ...
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Contact Scoring is an effective way to manage and analyze your contacts, helping you discover quality contacts and giving you insights about their stage in the sales funnel. Contact scoring is all about giving scores to your email recipients based on ...
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Contact Custom tags are those, that the user defines according to his needs from a list of contact fields and the custom field data. This gives you the liberty to use more number of fields than just the usual email, first name and last name. Contact ...