Setting up and managing your Zoho Creator account

What does this page cover

This page helps you get started with Zoho Creator, no matter where you are in your journey:

If you are new to Zoho Creator and want to create an account
If you prefer to sign up using federated options
If you already have an account and want to sign in
If you prefer to sign in using federated options
If you need to verify your account
If you want to understand password guidelines, or if you forgot your password
If you want to manage your Zoho account settings

1. Sign up with Zoho Creator

Signing up with Zoho Creator is the first step for users who are new to Zoho and do not have an existing account. You can sign up by giving your credentials and creating a password for your account or using your third-party service credentials.

1.1. Sign up using credentials in Zoho

See how to sign up:

Steps to sign up:

If you are new to Zoho Creator, follow these steps to create your account and get started.

Visit the Zoho Creator website.
Fill out the sign-up form with your Name, Email Address, Password, and Phone Number. Learn more about password guidelines here.
Read the Terms of Service and Privacy Policy, then check the I agree checkbox. Select Sign Up For Free.
Verify your sign-up by entering the OTP sent to your mobile number.

Once verification is complete, your Zoho Creator account will be created.

You will then be guided through an intuitive welcome flow to help you:

Create your first application
Choose options based on your requirements
Provide a name for your application

Learn how to request demo in Zoho Creator.

Note: You can also sign up for Zoho Creator from the Zoho Accounts Sign-in page.

Once you sign up, you get a 15-day free trial with no credit card required. After the trial period, you can upgrade to a pricing plan that suits your requirements. See what pricing plans we offer.

1.1. Sign up using third-party services (Federated sign-up)

Federated sign-in allows you to sign up for a Zoho account using third-party authentication services and continue using the same credentials to sign in securely.

We support a range of trusted third-party authentication providers, such as:

Google
Microsoft
LinkedIn
Facebook
Twitter
Yahoo
GitHub
Slack

Availability of services may vary by data center. Refer to the Federated sign in page for more information.

Follow the steps below to navigate to third-party logins:

Visit the Zoho Creator Sign in page. Click your preferred service under Sign in using.
If your service is not listed, click More and select your preferred service.
If you are already signed in to the selected service in your browser, you will be signed up automatically.
Otherwise, you will be redirected to the service to enter your credentials.

If you don't have an existing Zoho account for the email provided, a new account will be created automatically. If an account already exists, it will be linked.

Learn which third-party services are supported for federated sign-in across Zoho data centers.

2. Sign in to Zoho Creator

Available sign-in methods

Sign-in method	Description
Email or phone + password	Standard sign-in using your Zoho credentials
One-time password (OTP)	Password less sign-in using a verification code if you forgot your password
Federated sign-in	Use a supported third-party service
Smart sign-in (OneAuth)	Scan a QR code using Zoho OneAuth
Custom Authentication	Authenticate a third-party identity provider to allow your users to use their credentials to log in.

2.1. Sign in using your email or phone number with password

See how to sign in:

Steps to Sign in using your email or phone number with password:

If you already have a Zoho account, follow these steps to sign in:

Visit the Zoho Creator Sign in page.
In the Email / Phone field, enter your email address or phone number and click Next.
In the Password field, type your password, then click Sign In. You can sign in with OTP if you forgot your password.

Once your login is successfully verified, your account Home page will be displayed.

2.2. Sign in using One-time password (OTP)

Follow these steps to sign in to your account using a One-Time Password (OTP):

Visit the Zoho Creator Sign in page.
Enter your email address or phone number in the first field.
Click the Sign in using email OTP or Sign in using SMS OTP option located above the main sign-in button.
Check your email or phone for the OTP and enter it in the verification field.
Click the Verify button to confirm your identity.

You will be signed in automatically upon successful verification.

Note: OTP code is valid for a limited time (15 minutes). If your code expires, you will have to request a new one.

2.3. Sign in using third-party services (Federated sign-up)

Federated sign-up allows you to create or access a Zoho account using supported third-party services.

If you signed up using a third party, you can sign in using your Google/Microsoft/LinkedIn/Facebook/Twitter/Yahoo credentials.

Availability of services may vary by data center. Refer to the Federated sign in page for more information.

Follow the steps below to navigate to third-party logins:

Visit the Zoho Creator Login page.
Click your preferred service under Sign in using. If your service is not listed, click More and select your preferred service.
If you are already signed in to the selected service in your browser, you will be signed in automatically.
Otherwise, you will be redirected to the service to enter your credentials.

Refer to the Zoho single sign-on help page for more information on federated logins.

2.4. Smart Sign In with Zoho OneAuth

Smart Sign-In provides a secure, password-less way to access your Zoho account using the Zoho OneAuth mobile app. This method helps protect against phishing attempts by eliminating the need to enter passwords.

To use Smart Sign-In, select Try Smart Sign-In in the top-right corner of the sign-in panel. A QR code is displayed, which can be scanned using the Zoho OneAuth app to approve the sign-in request.

Once approved, sign-in is completed securely without requiring a password. Learn how to use smart sign-in with One-Auth in detail.

3. Managing your Zoho Creator account

This section covers essential aspects of managing your Zoho Creator account, including account verification, password guidelines, and password recovery. It also explains how to manage your Zoho Account settings.

3.1. Verifying your Zoho account

Account verification improves security and is needed in order to access the full set of features.

See how to verify your Zoho Account:

Steps to verify your Zoho Account:

When you sign up, Zoho sends a verification email to your registered email address. Until the account is verified, certain features, such as sending emails, user addition, portal and account user API, remain restricted. Verifying your account promptly ensures uninterrupted access.

Follow the steps below to check the verification status or resend the verification email from your account settings.

Log in to Zoho Accounts (https://accounts.zoho.com/).
Note: The base URL may vary based on your DC.
In the Zoho Accounts page, click My Profile Info > Email Address.
On the My Email Addresses page, the email address that is not yet verified will have a Verify now button next to it.
Click Send Email in the pop-up window to send a verification mail to your email address.
Log in to your mail and select Verify Email Address.
You will be redirected to a website for verification. Select Verify to proceed.
Select Access Your Account. You will be taken to your account home page.

Learn if you can have multiple email addresses linked to the same account.

3.2. Password guidelines

Passwords set for Zoho accounts must meet the following security standards:

Minimum length of 12 characters
Combination of letters, numbers, and special characters
Unique and not reused across other services
Not based on commonly used or easily guessable values

To ensure account protection, Zoho enforces password policies and secure handling practices:

Passwords are stored securely and never in plain text
Passwords may be configured to expire periodically
Multi-factor authentication is supported
Password managers and password generators are recommended for secure management

3.3. Forgot password

Use password recovery if you are unable to remember your Zoho account password. Follow these steps to reset it and regain access to your Zoho Creator account.

When unable to recollect your account password, click Forgot Password on the sign-in page.
Enter the email address or mobile number linked to your Zoho Creator account. Verify the image provided in the form and click Request.
You will receive an email with a link. Follow the instructions to set a new password for your Zoho account.

Note: If you signed up using a third-party service, your account may not have unique password. In this case, sign in using the same service or use the same credentials used in the third party.