Collaboration and Communication
Working with Zoho surveys in CRM Android app
Your business often needs feedback from your customers to understand their experience, improve your services and to build stronger relationship. By integrating Zoho Surveys with CRM, you can send surveys directly to your customers as emails and also ...
Working with Meetings in Zoho CRM Android app
Meetings are an integral part of any business, whether it is with your team, customers, or prospects. The meetings module in Zoho CRM helps you keep these interactions well organized and associated with the right record, so you never lose context. ...
WhatsApp business messaging in Zoho CRM Android app
WhatsApp is one of the most widely used communication platforms, with over 2.7 billion unique users globally. For businesses, being accessible on WhatsApp is increasingly important, as around 85% of customers prefer to connect with brands directly on ...
Communicating with Customers
Make Calls You can call your customers directly from their records in Zoho CRM. You can also log the call for future reference. To make a call Go to the module (e.g., Leads, Accounts, Contacts, etc.) Tap a contact you want to call. Tap the (Call) ...
Collaborating using Feeds
Feeds in Zoho CRM for Android let you collaborate with your peers and keep track of your organization's activities, both your own and your colleagues. Feeds lets you post and view status updates, add comments, attach files, and filter updates by ...