What are Contacts?

What are Contacts?

Contacts are the people in an organization with whom your company has business communications in pursuit of business opportunities. Some of these contacts may belong to different departments in a company or multiple contacts of the same company. CRM contacts are typically converted from qualified leads, imported from an existing list or added individually based on the business relationship with the associated company.

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                                                                                      • Related Articles

                                                                                      • Working with Contacts

                                                                                        Contacts are people with whom you communicate, either in pursuit of a business opportunity or for personal reasons. In Business-to-Consumer (B2C) scenarios, contact is the most important information for acquiring customers, whereas in ...
                                                                                      • Creating Contacts

                                                                                        In Zoho CRM, you can create contacts by: Entering data in the contact details form: You can manually fill in the Contact details gathered from various external sources such as a survey form or your website.  Importing contacts from external source : ...
                                                                                      • Importing Contacts from G Suite

                                                                                        The Import Contacts feature helps you import contacts from G Suite to Zoho CRM. It gives you the advantage of accessing your Google contacts from Zoho CRM, without having to sign in to your Google account, every time you want to import. The imported ...
                                                                                      • Sync with Google Contacts

                                                                                        This feature is for the Google Users. Google Apps users can refer to Zoho CRM for G Suite Users​ Keeping up-to-date contacts in both Zoho CRM and Google Contacts is now made easy with the Contacts Synchronization feature. It helps you to configure ...
                                                                                      • Standard Fields in Contacts

                                                                                        Following are the list of Zoho defined standard fields available in the Contacts module: Field Name Description Data type Maximum Limit Contact Owner Select the Zoho CRM user to whom the account is assigned. Lookup - Salutation Select the Salutation ...
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