Zoho DataPrep: FAQs about the Beta program

Zoho DataPrep: FAQs about the Beta program

1. Can I get any technical assistance during the beta program?  

Yes, our support team can provide you with technical assistance. Please drop us an email at  support@zohodaprep.com.

 

2. Why join the beta program?   

As a member of the Zoho DataPrep Beta Program, you are one among the select few to access our all new product enabling data pipe-lining and preparation for businesses around the world. You can take part in shaping the software by test-driving pre-release versions.  Your participation will help us improve the product with your feedback and suggestions.


3. How can I be an effective beta tester?  

You can be an effective beta tester simply by using DataPrep and its many features to model, cleanse & enrich your data for analytics. You can also perform one or more of the following actions:
  1. Create workflows for importing, cleansing and exporting data and use them regularly by scheduling the workflows.
  2. Use inbuilt Zoho DataPrep integration within Zoho Analytics to prepare your data for deeper analysis and insights.
  3. Try to solve problems that arise while preparing data in your scheduled data flow.
  4. Learn more about the features available and more to come using the help documentation.

4. Am I required to share feedback to be a part of the beta program?  

No. However, we encourage you to share your comments, concerns, suggestions or any other general feedback on your product experience. Even if you don't find time to share us a detailed feedback, you could just keep using DataPrep to give us a sense of how useful the product is for you.


5. How do I submit bugs, or give you feedback about Zoho DataPrep?  

You can send us details on the bugs you've found or write to us your feedback  to  support@zohodataprep.com

 

6. How do I leave the beta program if I do not want to continue?  

We would like to have you in the beta program and have you share your feedback with us. However, if you do not want to continue using the beta version, you can leave by simply deleting your organization in Zoho DataPrep. All the data uploaded by you and other users in your organization will be permanently deleted from our servers. 

7. Is my data confidential during the beta period?  

We encrypt your data while transmitting to our servers and during storage. Zoho DataPrep strictly adheres to Zoho's data privacy policy and GDPR compliance . You can be assured that your data will remain confidential and secure.



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