Printing Ticket - Zoho Desk Knowledgebase

Printing Customer Support Tickets

You can print a printer-friendly version of your customer support tickets in Zoho Desk. The print-out will contain the email conversations that have happened over the ticket. It will come handy when you have got field staff who will require a physical ticket for reference or for other purposes.

      

To print a ticket:
  1. Open a ticket to view its details.
  2. Hover your mouse pointer over the first conversation and then click on the More Actions icon ).
  3. Click Print from the drop menu to open a printer-friendly version of the ticket. 
  4. Click Print again.
You can print each of your tickets at a time.


Do you want to print a ticket with full internal comments and email flows? Check out our Print Tickets extension.


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