Sending Emails
Is there an option to remind the recipients about an email, after a fixed interval?
You can remind the recipients by setting a reminder while sending the email. Click the Remind Me icon in the compose window, choose the If no one replies until or the Regardless of the reply option, and mark the Remind recipients also checkbox. Set ...
How do I create a template?
To create a new template, click on the New Mail button from the left pane of your mailbox. Type the content in the email composer's content area. Once you complete, click on the Save draft drop-down from the top of email composer. Choose Template ...
How do I insert a saved template in the email composer?
In the Compose window, click the Options icon on the top menubar, and select Template. The templates that you've already saved will be listed. Pick the required template to insert it into the email content. Learn more.
How do I set the priority for the email that I'm sending?
In the email Compose window, click the Options menu in the top menubar, and select the required priority from the drop-down. An indication of the selected priority will be made in the recipient's email listing. Learn more.
Is there a way to know if the email that I've sent has been read?
You can request a read receipt from the recipient using the Ask Receipt feature. In the email Compose window, click on Options from the top menubar, and select Ask Receipt. Depending the recipient's settings, you will get a read receipt. Learn more.
I get an authentication error when sending emails using another 'From' address. How can I update the correct password?
In case you have changed your source accounts password, you need to update it for outgoing mail server settings also, to be able to send emails. Refer here for more details.
Can I set reminders for emails to take action at a later time?
You can add reminders to emails, based on the response, no response or based on a date-time irrespective of the response. The reminders can be set when composing the emails or even for the emails you receive. Learn more.
Can I schedule an email to be sent at a later time?
In Zoho Mail, you can compose an email, and select a schedule for the email to be sent at a later time. Further you can also set to recurring send of emails, with the frequency in which the emails should be repeated. Learn more.
What are Filters? What are smart Filters?
Filters/ Rules allow you define some conditions for incoming emails, and automatically move them to folders or add labels to the emails, when they match the conditions. Smart Filters by Zoho Mail, automatically identify the automated notifications, ...
How can I send mail from another mail address?
You can add ‘Custom from’ Addresses to send mail from other email addresses. If you add an email account as ‘Custom From’, a verification code will be sent to the account. Once you verify the account in Zoho, you can select the account from the drop ...
How can I set my composing language?
You can set the composing language by choosing the language from the drop down box next to the Spell Check Icon. However, you can compose in the language of your choice, if your system and keyboard settings support the language or alternatively, you ...
How can I set encoding for my outgoing message?
You can set an encoding for Outgoing message from the Settings page. In the Mail Settings locate compose options and you can set a default encoding for your out going messages.
How can I use a Template?
If you want to use a template, please draft the content, apply necessary formatting and click ‘Save Template’. You can use the template any number of times by clicking the template from the templates folder.

Access your files securely from anywhere

Start tracking your website metrics today

Use PageSense to understand what your visitors are looking for, how they are behaving, and where they are facing problems on your website.

Ready to improve your website's performance?

Install the PageSense code snippet on your site in a matter of minutes and start collecting in-depth data about the website visitors to grow your business.

Track and measure every business goal

Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

Test and optimize webpages for better conversions

Run A/B or Split URL tests in PageSense to figure out which version of your web page works best for your business and results in the best conversion rate.

Give each customer a unique website experience

Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

Grow your business through customer feedback

Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

Send timely updates that customers love

Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

Advertise your business to website visitors

Use pop-ups in PageSense to instantly grab the attention of visitors by showing attractive signup offers, coupon code discounts, or email newsletters that can eventually convert them into subscribers.

Access more advanced settings in PageSense

Use PageSense's advanced features like creating mutually exclusive groups, enabling cross-domain tracking, configuring customized project JS, and more to get deeper insights about your website.

Try easy-to-use extensions

Download the PageSense extension app available for your web browser with a few clicks and start collecting all of your required website metrics in real time.

Discover your favorite integrations with PageSense

Get a deeper look at your website's data by seamlessly integrating PageSense with a host of popular third-party apps like Google Analytics, Mixpanel, Intercom, and more.