Configuring your Happyfox support email in Zoho SalesIQ portal ensures all the chats transcript are sent irrespective of department or embeds within your portal. You just have to add your Happyfox support email in the portal configurations of Zoho SalesIQ.
To organize your Happyfox operations, and to maximize the ability of your ticketing system, we have created Department based support configurations within our Zoho SalesIQ. This allows you to track live chat converting them as a support request and assigning it to a specify group of agents for each department, ensuring the right agent answers your every support request.
We give you unique snippet code for each specific Signature chat embed. You simply have to copy and paste that code into your right Signature directories, to get the Signature Chat in your mails which you send.
Signature Chat Code – This is used when your email client accepts Html Code to get the signature from SalesIQ.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.