After you've created the tag, they will be listed in the left pane under the title Tags. Click on the tag name to view the threads listed under them.
In your thread preview, click Tags from the top bar. All the tags that are accessible to this thread will be listed here. Select the tags you want to apply. You can also remove applied tags anytime by deselecting them here.
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Make the most of Zoho CRM with these useful tips.