Why is my ZeptoMail account still not reviewed? | Zoho ZeptoMail

Why is my ZeptoMail account still not reviewed?

We generally take 2 business days to review your account.

Sometimes we need additional information from you that will help us verify your business identity and understand the nature of emails you are planning to send. In such cases our presales team will send an email with a list of questions. Please check your inbox to see if you have received any email from "presales@zeptomail.com" and respond to that for us to process your account further.

If you still have queries, drop an email to presales@zeptomail.com and we will assist you further.

Please note: Our system will automatically block spammers. If you are looking to send email marketing emails then we suggest you check out Zoho Campaigns.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • Why was my account blocked?

                                                                                                        ZeptoMail is a dedicated platform for sending transactional emails like OTPs, abandon cart notifications, on-boarding emailers, etc., These emails are mostly triggered by a user action unlike unsolicited emails like bulk marketing emails, promotional ...
                                                                                                      • Why should I update my domain CNAME record with ZeptoMail details?

                                                                                                        In order to receive your email bounces you need to setup a bounce address for your domains. For this, update your domain CNAME record with ZeptoMail details.  To learn more about bounce address set up, visit here. ​Regarding specific queries related ...
                                                                                                      • Why should I use a separate domain for my transactional emails?

                                                                                                        Transactional emails are required to be delivered almost instantly. One of the factors for good deliverability is sender reputation. Sender reputation is affected by clean domain IP practices. Hence, having a dedicated domain and IP for your ...
                                                                                                      • Is there a sending limit/ hourly quota for email sending?

                                                                                                        There is no hourly quota or sending limit for email sending. However, your account will be blocked if we don't abide by the terms and conditions.  If you still have queries, drop an email to support@zeptomail.com and we will assist you further.
                                                                                                      • How do I buy a dedicated IP?

                                                                                                        ZeptoMail is a dedicated platform for sending transactional emails like OTPs, Password reset, etc. We do not allow bulk email senders to use our IPs. Hence our shared IPs have a higher reputation with Internet Service Providers (ISPs) than most Email ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources