Resource APIs

Resource APIs

This API gets the resource details of the extension. Make sure the resourceName key is given in resources.json file.
Refer resourceName for more details.
Note : Response will be given against the resourceName given in the extension.

Request:
  1. ZOHODESK.get("extension.resource", {resourceName: "field1", resourceType: "fields"}).then(function(response){
  2.     //response returns the value saved
  3. }).catch(function(err){
  4.     // error handling
  5. })

Response:
  1. {
  2.     "status": "success",
  3.     "extension.resource": {
  4.         "resourceName": "field1",
  5.         "id": "4000000020060",
  6.         "resourceType": "fields",
  7.         "apiName": "cf_counter"
  8.     }
  9. }

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