Sender Emails

Sender Emails

Sender details are the "from" details you see while sending email notificationsIn Zoho Thrive, you can only use verified sender emails to reduce spamming.
Due to Google's new policy, we've restricted the use of email addresses with the domain @gmail.com and @googlemail.com, as a sender email. Instead, you can use non-generic email addresses with a different domain.
To add new sender details:
  1. In the navigation toolbar, click the icon.
  2. Select Sender Details.

    General settings section

  3. Click +Add New.

    Sender email list

  4. In the pop-up, enter your Sender Name (recipient will receive all their emails under this name) and Email Address.
  5. Click Add.

    Sender details pop-up

  6. Once the record is listed, select Click to Verify.

    Sender email list after addition

  7. This will generate a verification code to the specified email address.
  8. Copy the code from your email and paste it in the space allotted within the pop-up.
  9. If you haven't received the code yet, click Resend email and repeat the above step. Otherwise, click Submit.
Email verification pop-up

To delete an existing sender and their details:
  1. From the list, choose the sender that you want to remove.
  2. Click the delete button adjacent to the respective sender's details.
Note: The primary sender details given while creating the account cannot be deleted.





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