Let's Talk Recruit: Everything you need to know about emails

Let's Talk Recruit: Everything you need to know about emails



Welcome to Let’s Talk Recruit—a series where we break down Zoho Recruit’s best features, share pro tips, and help you get the most out of your hiring process. Whether you’re a seasoned recruiter or just getting started, these posts will guide you through essential tools, practical use cases, and best practices.
​
For our first post, we’re tackling one of the most critical aspects of recruitment—emails. From reaching out to candidates to keeping clients informed, email communication plays a huge role in hiring success. And with Zoho Recruit’s powerful email features, you can streamline the entire process.
​
Let’s dive in!

​Getting Started: Setting Up Your Email in Zoho Recruit

​Before you start sending emails, you'll need to link your email account and authenticate your domain to improve deliverability.

​Connect Your Email (POP3 & IMAP Integration)

​Imagine your team is juggling multiple email accounts—one for recruitment, one for internal updates, and another for client communication. Instead of switching between apps, you can connect your existing email (like Gmail or Outlook) to Zoho Recruit using POP3 or IMAP. This keeps everything in one place, making email management seamless. See More Link Email Account

​Authenticate Your Domain (SPF, DKIM, DMARC)

​Ever had an important offer letter end up in a candidate’s spam folder? That’s where email authentication comes in. Setting up SPF, DKIM, and DMARC helps improve email deliverability and prevents phishing attacks. See More Authenticate Your Email Domain

​Sending Emails: Choose the Right Method   

Recruitment involves all kinds of emails—from personalized one-on-one messages to bulk outreach. Zoho Recruit offers multiple ways to send emails, depending on your needs.

Keep Your Branding Consistent

​Want your emails to appear as if they’re sent directly from your company domain rather than Zoho Recruit’s servers? Email relay lets you use your own SMTP server, ensuring compliance and a professional look. See More Set Up Email Relay

​Personalization Matters

​Candidates are more likely to open an email from John@ABCRecruiters.com than from a generic system address. With Zoho Recruit, you can set a custom sender email, making your emails more trustworthy and professional. See More Customize Your ‘From’ Address

​Work Smarter, Not Harder

Got 50 candidates to follow up with after an interview round? Bulk emails let you send personalized messages in one go. Plus, with automation, you can schedule follow-ups, interview reminders, and even rejection emails—without lifting a finger. See More Send Emails in Bulk


Avoiding Common Email Pitfalls

Even with the best setup, email issues can happen. Here’s how to avoid common problems:

Avoiding Spam Filters

If candidates aren’t receiving your emails, spam filters might be the culprit. Here’s how to stay out of the spam folder:
  • Authenticate your emails (SPF, DKIM, DMARC)
  • Avoid sending identical emails to hundreds of recipients at once
  • Use a professional and relevant subject line

Common Issues & Fixes

  • Emails not going through? Check your IMAP/SMTP settings.
  • Bulk emails failing? Make sure you’re within sending limits.
Need more help? Contact our support team at support@zohorecruit.com.

Let's Talk Recruit!

​Have you linked your email account? Did you run into any challenges? Share your experiences and questions below! Let’s help each other make the most of Zoho Recruit.


      • Sticky Posts

      • An update to improve email delivery | Email Authentication & Relay

        Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)

      • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

        Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,

      • Zoho Recruit is coming to the UK | Zoho Community Learning Series

        Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and

      • Ask the experts - A live Q & A discussion on Zoho Recruit

        We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based

      • Restriction on 'From' addresses with a public domain

        Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email

        • Recent Topics

        • Function #48: Manage fixed installment payments using Zoho Books

          Hello everyone, and welcome back to our series! Businesses offer installment payment options to their customers, particularly for expensive purchases, to ease the financial burden on them. By breaking down the total cost into smaller, more manageable

        • Spotlight series #6: The Show app for Android TV has a new look!

          Hello everyone! We are delighted to introduce our revamped and redesigned Show app for Android TV.  Smart TVs are exploding in popularity. Android TV alone has over 110 million active monthly devices. Zoho Show, as part of a constant effort to improve

        • Can’t create alias “Email alias already exists”

          Hi, I’m trying to create the following alias for my domain email. contact@ personal@ private@ But I get a email alias already exists. I had a soho account previously which I deleted which I suspect is causing the issue. Can someone assist? Kind Rega

        • Appraisals - Order of Previous Reviews Should Be Newest to Oldest

          The new Zoho People layout generally does a decent job at providing the necessary information for performing appraisals of employee performance. One example of this is the Previous Reviews section: This information is helpful when conducting a review.

        • Paging through API results. a major gap in your documentation.

          There is no way for me. to get all of my data through a single API call. Typically REST APis have mechanisms for paging through API results. But the documentation for the API I am using: https://desk.zoho.com/DeskAPIDocument#Introduction Has no mention

        • Recurring invoices were generated with old template...

          I have recurring invoices setup. Ones generated on 10.20.2025 used the modified template I had used. But for some reason, on the ones created on 11/20/2025, it seems the invoices created reverted to the previous version of the invoice template. Notably,

        • Tip #54- Exploring the Files Icon in Zoho Assist- 'Insider Insights'

          As we’re already in mid-December, it’s a good time to take a closer look at one of the most useful options in the Zoho Assist remote support dashboard—the Files icon. To get started, log in to Zoho Assist using your credentials. Once you’re in, navigate

        • Tip#47: Estimation planner

          Sprint planning becomes easier, smoother, more collaborative and more accurate with the Estimation Planner extension. Most work items involve multiple users, and each user's role and effort vary. To provide an unbiased and fair estimation point to the

        • Time Tracking on Iphone doesn't stop

          When I start a time tracking session the timer starts as expected. However when I hit stop, the timer remains on that project. The only buttons available are discard and start. Start runs the timer more and discard says it will throw away the data from

        • Zoho Sign - Zoho CRM extension upgrade

          Hi everyone, We've updated Zoho Sign extension for Zoho CRM with significant internal changes. Impact on existing Zoho Sign extension users Users using the extension without customization If you are using the integration without implementing Zoho Sign's

        • Group by Owner/ Owner Kanban /Group by Custom Field

          Hi, We are missing the option of viewing Tasks grouped by their owner, as it is an essential function for us to manage our employees' working tasks. We find it hard to inspect what are the tasks that our employees are working on.  We are seeking an option

        • Flow using way too many tasks

          I built a flow that is using way too many tasks for what it is doing. I reached out to support a week ago but never heard back so hoping the community can help. Does a filter count as a task? I am seeing tons of records filtered with < 1 Sec Time Taken

        • Regarding the integration of Apollo.io with Zoho crm.

          I have been seeing for the last 3 months that your Apollo.io beta version is available in Zoho Flow, and this application has not gone live yet. We requested this 2 months ago, but you guys said that 'we are working on it,' and when we search on Google

        • Start Workflow from Deluge Script

          I have developed a customized process from our CRM that leverages a deluge script to create a statement of work document. Once the document has been created via the merge and store function, I would like the ability to start a workdrive review & approve

        • Saved Sections?

          In sites editor, the + button reveals options to add a section, element, etc. It includes Saved Sections, but I can find no way to save a section I've already created. Otherwise, is there a way to copy a section from one page to another?

        • Marketer's Space: Unable to select a sender address? Here's the fix

          Hello Marketers, Welcome back to yet another post! So you've added a sender address in Zoho Campaigns and later found that you're not able to select it while creating an email campaign. Has this ever happened to you? If so, don't worry—you're not alone.

        • Loading Project Balances in ZOHO Books for each project

          Hello, What is the best method for loading project balances actual and budget into ZOHO books to provide tracking to our project managers. We have projects and federal awards (also treated as projects) which span multiple years. We are converting from

        • Scale up your writing style with content analysis tool in Knowledge Base

          Hello everyone, Sometimes writers may have strong knowledge about the subject but may find it challenging to articulate clearly or produce comprehensible, jargon free content. To make the process easier and to ensure consistent, high-quality articles,

        • Zoho Books "Update" Trigger for Zapier?

          Hi Zoho Team, I've been in talks with Zapier about using their services to connect my Zoho Books account to various apps, but I require an additional trigger beyond the "New" trigger. I require an "Update" trigger, which will allow me to filter and create Zaps only when certain conditions are fulfilled on the Zoho Books end before I automate a separate app. Specifically this will help me create invoices in QuickBooks Online only when payments are recorded in Zoho Books, rather than when a new invoice

        • How to prevent editing of closed tickets in Zoho Desk?

          I would like to confirm whether it is possible to completely prevent agents from editing tickets once their status is set to Closed. Is there any configuration, permission, or best practice in Zoho Desk to ensure that closed tickets remain read-only and

        • Zoho Desk Limitations

          Good day, all, I would like to know whether others share my frustration with some of Zoho's limitations. Don't get me wrong, I like Desk (and I also have a subscription for Analytics), I have been with them for close to 10 years, and unfortunately, I

        • New Mandatory One-Click Unsubscribe Link Overshadowing Custom Unsubscribe Link

          I was recently informed by Zoho CRM Support that they are now mandated by the large email service providers like Google and Yahoo to provide a one-click unsubscribe option in the header (not the body) of all mass emails. I have a custom unsubscribe link

        • how to undoreconciled transaction

          how to undo reconciled transaction

        • Exciting Updates to the Kiosk Studio Feature in Zoho CRM!

          Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful

        • Change eMail Template for Event-Invitations

          Hello ZOHO-CRM Team How I can change the eMail Template for Event-Invitations? I work with the German Version of the Free Version. I know how I can modify eMail alerts or Signature Templates, but where I can other eMails modify you send out? Thank you for your answer. Regards, Juerg

        • Service Title in Service Report Template Builder

          I am currently working on the Service Report Template Builder in Zoho FSM. I have created three separate service report templates for different workflows: Preventive Maintenance Report Requested Service Report Installation Report My issue is that I cannot

        • Zoho Sign for Zoho Projects

          Documents authorization and validation with signature is now easier in project management with Zoho Projects' Zoho Sign extension. Sign documents or send them for signatures directly from tasks and issues using Zoho Sign extension in Zoho Projects. Extension

        • Deluge Learning Series – Best Practices in Deluge | December 2025

          We’re excited to bring you the next session of the Deluge Learning Series, focused entirely on writing cleaner, faster, and more reliable Deluge code. In this edition, we’ll dive deep into the essential best practices every Deluge developer should follow

        • Associate a Contact to a Campaign using deluge?

          If I want to add one record to another related list, which zoho function do I use? zoho.updateRelatedRecord is not it I don't think.  I simply want to take a "Contact" and associate it to a "Campaign" using deluge.  Can anyone help? contactId = 5122008000000796037;

        • Add "Groups" above "Users" in the Zoho Forms Left Menu

          Hi, We have Groups but you have to go to a Form and Share or use the Directory App to manage them, please add "Groups" above "Users" in the Zoho Forms Left Menu so you can manage them in 1 place within Zoho Forms too. Thanks Dan

        • Zoho Books | Product updates | October 2025

          Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple

        • Adding Taxes to paid consultations in Zoho Bookings

          I created a 'paid' consultation under Zoho Booking and integrated it with payment gateways for online/instant payment before a booking is done. How can I add 'taxes' to the price of consultation? I can add taxes to other Zoho apps (liks Books, Checkout,

        • Zoho CRM Reports Module on Mobil App

          I have the mobile app and the reports module doesn't appear in the sidebar for some reason. I saw a Youtube video where the user had the Reports module on mobile. Is there a setting to show it on mobile? Thanks.

        • Inquiry on Help Centre Tab Customisation

          Hi Zoho team, I’m wondering if it’s possible to further customise the Help Center tabs, specifically the descriptions under Knowledge Base, Community, and Tickets. While the current setup allows customising tab names, being able to tailor the descriptions

        • Passing a form object to a function

          Suppose I have a sort_order field in multiple tables and I want to increment it by +1 onCreate of a new record. Is there a way to pass the form object as an argument into the function to keep things DRY? The following function from Zia works, but I'd

        • Can you copy and paste a page within a form?

          I have been looking at trying to copy/duplicate a whole page within a form. I can't see how I can do this without having to add all the data in again. This is very time consuming. Any help would be great.

        • Unable to sort as Descending order

          Trying to change the sort order for a lookup field (checkboxes) from Ascending to Descending and keep getting an error in Deluge that the order must be Ascending Did anyone ran into this? Thanks Eyal

        • How do I copy an email message to one or more other folders?

          I can move a message to another folder using the "move to" option but I can't figure out how to copy a message. 

        • New feature request: Allow copy of email message to another folder

          Hello Zoho team, This is a suggested new feature to allow copy an email message to either another folder or the same folder. Within the same Zoho account. This is not a support request about "label". This is a suggested new feature to allow copies of

        • Hotmail is blocking the zoho mail IP

          Greetings, Since last Tuesday (5 days ago today) I wrote to Zoho support and I still haven't received a single response (Ticket ID: 2056917). Is this how you treat people who pay for your email service? I am making this public so that those who want to

        • Next Page