Zoho Sprints - Q3 updates for 2025

Zoho Sprints - Q3 updates for 2025

The updates for the third quarter of 2025 are out. A few significant features and enhancements have been rolled out to improve user experience and product capabilities.

The following are the updates:
  1. Manage tags and cluster tags
  2. Record and maintain project expenses
  3. Define budget and track its progress
  4. Define percentage completion for each status
  5. Specify work hours for assignees
  6. Use additional fields in rollup
  7. Use regex type fields in single line field
  8. Clone existing OKRs and import OKRs from external sources
  9. Sort using custom fields in global view
  10. Update text and lookup fields in global view
  11. Update user details in bulk
 

Manage tags and cluster tags

The improved custom tag management comes in a unified window, enabling you to create, apply, and manage tags efficiently. In addition to applying tags to work items, the capability is now extended to projects, releases, epics, sprints, and OKRs providing an efficient labeling system. Learn more



The introduction of cluster tags with custom tags offers an effective mechanism to manage and filter data by the scope of work. A cluster tag helps categorize tags to bring a specific set of labels under a single umbrella, making them meaningful, identifiable, and applicable as a group.

Maintain project expenses

The all new Expense module makes project expense tracking simpler. Learn more
  1. Add expenses based on the type of expense
  2. View and monitor expenses of a particular project
  3. Use the inbuilt approval mechanism to validate expense claims
  4. Create scheduled expenses for recurring expenditure
  5. Track the overall spending


This capability allows you to keep a constant watch on your project budget.

Define budget tracking for projects

Budgeting is a vital aspect in any project. An efficient budget plan and allocation has great influence on the success of the project. Zoho Sprints has implemented budget settings to define the rates and billing for a project based on specifications like work hours and users involved. Learn more



The key characteristics of budget determination like Budgeted cost of Work Performed, Budgeted Cost of Work Scheduled (BCWS), Actual Cost of Work Performed (ACWP), Forecasted Cost, Cost Variance, etc help quantify probable cost for specific time taken, forecast cost at the time of completion, and assess the budget status based on the progress of work.

The various charts in the dashboard enable constant monitoring of the progress of the budget alongside project progress. Comparing the planned budget against the actual budget through the course of the project allows you to predict the upcoming expenses and make decisions that help you prevent overshooting the budget allocated for that project.

Track completion percentage

Define the completion percentage benchmarks for each status of the work items. This provides a quick visual indication of the progress of the work item in a particular status. So the completion percentage is reflected based on the status of the work item, enabling you to assess the progress of work items and plan accordingly. Learn more

Define work hours

Setting work hours can now be applied on multiple levels. Set stipulated work hours for your users. This setting can now be defined on workspace, project, and item levels. Defining the work hours for users on these varied levels allow you to intricately plan and design your human resource and time allocation. Learn more

Support for regex in single line fields

Regex type data is now supported in single line custom field in layouts. Create a single line field and set a criteria for the data to be entered as a regex in the Regex Type field. Learn more

Configuring regex for your single line field provides you with an inbuilt validation system that ensures the data gathered is appropriate to the context of the field.


Clone and import OKRs

Reuse existing OKRs using the clone and import properties. Create OKR once in Zoho and clone the same to repurpose it multiple times.

You can also import OKRs that you've maintained in external files into Zoho Sprints and easily track and monitor their progress. Import your objectives and key results into your workspace from XLS, CSV, or JSON files, and map the file fields with the respective Zoho Sprints fields to transform the data. Learn more

Expand rollup functionality

With the inclusion of integer, decimal, percentage, and currency fields in addition to the existing fields, you can expand the scope of rollup capability. This widens the overall performance of rollup field, providing you with solutions to various requirements that arise in your project. Learn more

Global view enhancements

The global view is now equipped with the following abilities:
  1. Sort using custom fields: You can now use custom fields to sort work items in ascending or descending order, providing more options to sort and view data.
  2. Update data in text and lookup fields: You can now update the data in the text and lookup fields directly in the global view, eliminating the need to navigate to other screens. 

Update user details in bulk

Update the roles and profiles of multiple workspace users in one shot. Use multi-select on the listed workspace users and update the required fields. You can also multi-select and deactivate the users. Learn more

This quarter has delivered major features like budget management, expense tracking, and tag and cluster tag management with the intention of improving project management experience in Zoho Sprints. There are more enhancements and new features lined up for the last quarter of 2025. So stay tuned.

Thanks,
Zoho Sprints Team


      • Sticky Posts

      • New in Zoho Sprints: Release Management

        Hello all,    We are excited to launch the next big feature on our roadmap - The all-new 'Release Management'. We can hear your 'WOW' and yes we're also happy to hit our next milestone. Agile as a concept strives in delivering a qualified outcome at the end of each iteration. This process will not only help hasten your delivery but can also stand as a potential to plan your next phase accordingly. Do you think these iterations are sufficient to run your projects?    For instance, if you have a big

      • Introduce automation to your iterations with Zoho Flow

        We are delighted to announce that you can now connect your favorite project management applications and automate your workflows using Zoho Flow. The great news is, you don't have to spend your time or effort in coding complex integrations. Using Zoho Flow's drag and drop builder, you can effortlessly build customized workflows with triggers and actions. What is a Trigger? A trigger is an event that kickstarts the flow. What is an Action? An action is a task that the flow executes automatically. For

      • Zoho Sprints - Your team is all set to sprint ahead

        Hello there, It's been a week since we launched the Zoho's only agile project management tool - Zoho Sprints. I guess you guys are loving it! Bringing agility to your team has never been this easy because you will be able to inspect, iterate, and adapt. You have a requirement; break it down into smaller units; get the work done in parallel; receive the deliverables in shorter phases called sprints. The best part of Agile is you get a chance to quickly respond to change and not stick to a fixed plan.

        • Recent Topics

        • Field customization

          Hi Team Good day! I am a commission agent who sell and purchase goods from vendors, while in purchasing invoices I am not able to deduct the expenses such as commission and other expenses on actual amount. Kindly help me to customize the invoice based

        • vendors / customers with 2 different address and gst no

          Why can't we have option for more than one address and depending on the state option for more than 1 GST no. ? We have customers / vendors PAN india with different addresses and GST no. for different states.

        • Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

          so i am creating a new contact post request and i want add gst infomation when amount is above 50000 and if pass gst info in request body then i get this errors > Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

        • Add multiple Billing Addresses under one GST number

          My client owns multiple businesses in various locations but they all come under one GST. Is there a way to add multiple billing addresses for the same GST? Managing this by adding multiple Shipping addresses is not an option. The client wants the GST

        • Zoho Mail API - Upload Attachment

          https://www.zoho.com/mail/help/api/post-upload-attachments.html I followed the steps from the API documentation and wrote a backend in JavaScript to send emails. Normal emails are sent without any problems. However, I can’t send emails with attachments.

        • Unable to create custom fields for shipment order

          I'm unable to create custom fields for shipment orders, even though the custom fields are set up correctly. A request to the following endpoint: https://www.zohoapis.com/inventory/v1/settings/preferences/customfields?organization_id=${ZOHO_ORGANIZATION_ID}&entity=shipment_order

        • Kaizen #202 - Answering Your Questions | Testing and Using REST APIs in Widgets

          Hello Developers! Welcome back to a fresh week of Kaizen! Thank you for your active participation in sharing feedback and queries for the 200th milestone. This week, we will look at the following queries related to widget: Widget Testing Using REST API

        • Introducing the 'Send as Email' option on the Zoho Desk iOS mobile app

          Hello everyone! In the latest version(v2.10.2) of the Zoho Desk iOS app, we have brought in support for the 'Send as Email' option while creating a ticket. This feature enables you to reach out to the customers by sending outbound emails. The emails are

        • Zoho Forms Not Loading on Website – DNS Resolution Error

          Dear Zoho Support Team, User ID : 20069458731 We are experiencing an issue with the Zoho Form embedded on our website (https://vitel.com.tr/satis-destek-formu/). The form is not loading, and the following error message appears in the browser: “forms.zohopublic.eu

        • Data backup retention question/

          My zohocrm subscription gives me 2 full data backups per month. I have a scheduled backup configured to run twice a month. I just went to download my backup and i can't find it, it ran about 9 days ago... From what i can tell with google zoho only keeps

        • Basic Apple Watch App

          Sometimes I leave my phone behind. I will get push notifications that tickets are updated etc.. It would be nice to at least view them and do a few basic functions. reassign. public reply. private comment.

        • Look and Feel Uniformity

          Someone needs to go through the mobile app and match the look and feel of the web version. For example, it is global standard to highlight private notes as yellow background hue. Desk does that on web, but not on mobile. Mobile also has an odd blue icon

        • Managing two books in Zoho Books

          is it possible to effectively manage two separate books within Zoho Books? My organization is considering handling accounting for two distinct subsidiaries, and we would like to understand the best way to achieve this within the Zoho Books.

        • Display All Custom Buttons Without Dropdown on Record Page

          In my org's workflow we usually want to do some kind of quick action off of an individual record - i.e. of an individual contact, or individual deal. What we have always found a hindrance is the location of all custom buttons being in the drop down on

        • Zoho Sales Team - Extremely Slow Response Times

          Hi everyone, Has anyone else experienced unusually slow response times from Zoho’s sales team? I sent an email last night, and it’s been nearly 24 hours with no reply. While I understand delays can happen, this seems longer than expected for a sales inquiry.

        • Yodlee Bank Feeds

          I'm well aware of the many bank feed issues out there that haven't been resolved, but I'm looking for information on Rules in relation to bank feeds. U.S based, Bank of America user and prior to Yodlee all of my banking feeds and Rules worked seamlessly.

        • Unable to create custom function

          Unable to create custom function - Please check the screenshot for the details HERE IS THE FUNCTION!! try { // 1. Fetch the details of the approved Bill using its ID billDetails = zoho.books.getRecordById("Bills", organization.get("organization_id"),

        • Need a feature which can validate PAN from Income Tax Portal

          Hello Zoho, We need a feature which can help us validate PAN which is being entered in AR/AP Profiles to check if it is valid and display the name as per Income Tax so as to get rid of incorrect PAN into the systems. Please do the needful Thanks

        • PAN - Aadhar Link Status

          Can Zohobooks also get latest PAN-Aadhar Linking Status from Income Tax Portal ?

        • Canvas translation

          We want to offer our CRM system to our users in English and Dutch. However, it seems that text in our deal Canvas isn't available for translation through the translation file. The same applies to the field tooltips. They don't appear in the translation

        • Are Cadences visible to anyone with Cadence permission?

          When setting up a new Cadence is it possible to restrict its use to a specific user? How can I prevent users from making modifications to existing Cadences?

        • Super Admin Logging in as another User

          How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working

        • Show my cost or profit while creating estimate

          Hi, While creating estimate it becomes very important to know exact profit or purchased price of the products at one side just for our reference so we can decide whether we can offer better disc or not .

        • Issue on Upload API and href image URL

          Here is my Full API Code , URL : URL: https://desk.zoho.com/api/v1/uploads/659563000000193003/content Headers* Authorization: 'Zoho-oauthtoken 1000.ed5ce2836bf5ba9b946f5ec9************88e73ff4883a3e9c58ffeb7870' orgId: 7586***** RESPONSE{ "errorCode":

        • Issue when downloading a Mail Merged Zoho Writer Document as .docx

          Hi, We are using within Zoho CRM mailmerge to create documents. This results in a Zoho Writer document. When we try to download as a Microsoft Docx file we get following error: "Word experienced an error trying to open the file. Try these suggestions.

        • 【Zoho CRM】ケイデンス機能のアップデート

          ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 今回は「Zoho CRM アップデート情報」の中から、ケイデンス機能のアップデートをご紹介します。 ケイデンス機能の2つの強化されたことで、適用と解除のタイミングをより柔軟に管理できるようになり、 よりタイムリーで的確なコミュニケーションが実現できるようになりました。 目次： 1. ケイデンスの再開／最初からのやり直し 2. ケイデンスからのデータ解除タイミングの設定 1. ケイデンスの再開／最初からのやり直し 手動削除、完了、または適用解除条件が満たされた場合など、以前に適用解除されたデータをケイデンスに再適用できるようになりました。

        • Rescheduled US meetups: Zoho Desk user meetups are coming to seven U.S. cities in October and November, 2025

          Hello to our Zoho Desk users in the United States, We're excited to share the revised dates for the upcoming Zoho User Groups happening across the US this summer. Our product experts are heading to seven cities throughout the country, and for the first

        • Anyone get the OpenAI API to work in Zoho Meeting?

          Has anyone been able to get the OpenAI API to work in generating meeting summaries? I have been trying, but I get an error that says "OpenAI key notes request rate exceeded. Please try again later or upgrade your open AI account." I contacted Zoho support

        • Push Notifications Customization

          There is no way to customize the notifications we get. I would like to be able to get notifications based on if they are assigned directly to me, my team, my department, or perhaps tickets that match a specific criteria (a contact or account is a VIP

        • Announcing Early Access to the next generation of Zoho Desk UI

          Customer service is one of the categories where efficiency and quality of service have to run in parallel, and your team's experience with their helpdesk goes a long way ensuring these aspects are uncompromised. Introducing DOT Design for Zoho Desk -

        • Editing the record in report

          I have a use-case as below- User creates a assessment record by filling some fields. User assigns that record to portal user by using Assigned To dropdown (Assigned To is Users field in form with choices as customers). I have set the record owner of form

        • Unified WhatsApp Number Management in Zoho Desk and SalesIQ

          Dear Zoho Desk Support Team, We are currently utilizing both Zoho Desk and Zoho SalesIQ for our customer support operations. While both platforms offer WhatsApp integration, we are facing challenges due to the requirement of separate WhatsApp numbers

        • Can we have Bills of Material Module ?

          Can we have Bills of Material Module ?

        • Main Ticket Page Customization

          We do not love the ticket list page (right after clicking Tickets menu item) would like options to customize it.

        • Communicating with emojis

          On July 17, we celebrate World Emoji Day! We're a bit late 😐 sharing insights about this day. But we just couldn't let it pass without a mention 😊 because emojis have a meaningful connection with customer service 💬 🤝. We do not want to miss out on

        • Agent Collision Missing from Mobile App

          Please add Agent Collision capabilities to the mobile app.

        • Zia Sentiment and Functionality on Mobile

          Please add Zia sentiment and generative responses to the mobile app. It would be nice to see the ticket sentiment and generate a response back to a user using Zia on my iPhone

        • View Account Attachments on iOS

          Please allow us to view account attachments on the mobile iOS app!

        • How do I run a PnL by Sales Person?

          I am trying to run a PnL by sales person but am not seeing the option do so. All I need to know (per salesperson) is revenue, cost of goods, gross profit.

        • View Contracts and Support Plans on Mobile

          We would like to be able to see contracts and support plans from the mobile app on iOS!

        • Next Page