Hello Workplace Community,
Let’s take a look at the new features and enhancements that went live across all Workplace applications this July.
Zoho Mail
Worried about losing your Pocket bookmarks? Don't worry we have got you. Effortlessly import all your Pocket bookmarks into Bookmarks application in Zoho Mail using the Import from Pocket option.
Default and customizable keyboard shortcuts are now available for Shared Mailboxes in the Mail Keyboard Shortcuts settings.
Improved address book display in Compose page
The Address book has been enhanced to appear as a pop-up window instead of a drop-down menu when clicking on the CC field in the compose page.
Notes added within a group can now be filtered by the user who added them, using the new Added by option in the filter.
Reader view for Shared Mailbox emails
Easily view all your Shared Mailbox emails in a clear, distraction-free Reader view for a better and more focused email experience.
Week and Month view in Calendar eWidget
Quickly view all your events organized by week or month using the Week and Month views in the Calendar eWidget.
Conference support in Calendar eWidget
When creating an event through Calendar eWidget, you can now select from multiple conferencing options, including Zoho Meeting (audio/video), Zoom, Webex, and Microsoft Teams.
When you create an event using the 'Add to Calendar' option in the email preview, any attachments included in the email will now be automatically added to the event in Calendar eWidget.
Using Smart Add in the Calendar eWidget in Zoho Mail makes creating events faster and easier. Simply type a quick phrase like “Product Meeting with Team tomorrow at 3 PM,” and it will automatically create the event for you.
Zoho Calendar
You can now add rooms tailored for you based on your priority like favorites, default location, floor, and building.
Get to know the custom permissions set for participants when creating an event. With permissions button, you can see the count of participants with specified permissions.
Zoho Cliq
Zoho Projects integration update
We have updated the settings for sending Zoho Projects task updates to channels. In addition to a cleaner layout, you now have access to a central toggle button to easily turn all channel notifications on or off.
Delete messages in bulk
Select and delete up to 25 messages in one go, instead of just 5. Cleaning up conversations is quicker and less repetitive now.
Zoho Connect
Our search just got a lot more advanced. With our new Natural Language Processing (NLP) search, you can type queries like you talk. For example, you can simply search “tasks assigned to me last week” or “files shared by John” and get precise results instantly.
For newbies in Connect, you can now add pre-filled sample data to help you get familiar with the platform. Explore tasks, forums, groups, feeds, manuals, town halls, and events, and learn how things work. It’s the fastest way to learn by doing.
Sharing your task has become more flexible than ever. With the new share task section option in Boards, you can collaborate with precision. Whether it’s a checklist, a set of tasks, or simply a discussion section, share only what’s needed with the right people. This is perfect for cross-functional teams and external collaborators.
Zoho Meeting
You can now integrate Zoho Meeting with thousands of popular apps through Zapier integration. Automate your workflows effortlessly without any coding needed—so you can focus on what truly matters.
Zoho Show
With the introduction of Zia AI in Zoho Show, you can
- Instantly generate presentations based on your visual style and content tone
- Add more slides to existing presentation
- Generate both content and visuals for a slide based on its title
- Refine and enhance content
- Shorten and summarize your content
- Turn huge paragraphs into lists
Zoho Trident
You can now switch between Reply, Reply All, and Forward directly in the Mail Composer, even after starting with a different action. (Available on Mac only.)
With the new Add to WorkDrive option, you can now select and upload multiple email attachments at once. This makes it even easier to move files from your inbox to WorkDrive without the extra step of saving them to your device. (Available on Mac only.)
With the dedicated search bar in the WorkDrive widget, you can now quickly locate files and folders. (Available on Mac only.)
Quickly compare and manage simultaneous events with overlapping and split layouts. This makes scheduling conflicts easier to spot and resolve at a glance. (Available on Mac only.)
You can now invite users to view task details, leave comments, add attachments, and collaborate on tasks so everyone stays aligned and nothing slips through the cracks. (Available on Mac and Windows.)
Following its
addition to the Workplace bundle, Zoho Vault is now available in Trident as a widget. You can easily manage your passwords and confidential information, view all of your stored passwords, edit them, share them, or access passwords shared with you, all without leaving Trident. (Available on Windows only.)
Are you working at odd hours or from a different time zone and wondering how to message your colleagues without disturbing them? You can now schedule your messages to be sent when your colleagues are available.
Forward messages from one user to another by simply dragging the text message and dropping it into the chatbox.
You can now use slash commands from the chat box inside the Cliq module of Trident to execute frequently performed actions like pinning messages or muting channels. Quickly execute actions with built-in or custom slash commands.
You can now start and join meetings scheduled from the Cliq web app from Trident. You will also receive timely reminders to ensure you're available for your scheduled meetings right on time.
Have you ever typed out a detailed response to a colleague but couldn't send it because something urgent came up? No worries, you can now access your message drafts in Trident's Cliq chatbox across the Cliq web and the Cliq mobile app, allowing you to edit and send the messages from anywhere.
Zoho Vault
Czech language support
Zoho Vault now supports Czech, adding to our list of 10 supported languages. This update helps make your workforce password management experience even more personalized and user-friendly.
Zoho Writer
Automatically trigger document generation in Zoho Writer via events from third-party applications using incoming webhooks.
With the record_id parameter in Zoho Writer's Merge APIs, fields related to the given record ID are automatically fetched from the Zoho app. You don't have to spend time manually mapping records and fields in the Deluge code.
Zoho WorkDrive
Introducing Zoho AI in WorkDrive
Introducing Zia – the built-in AI assistant, now in Zoho WorkDrive that helps you work faster and more efficiently. From summarizing files and translating comments to assisting with content creation and transcription, Zia brings smart, practical tools right into your daily workflow — no extra setup, no added cost.
- Zero setup, zero cost: AI features ready to use, no extra configuration.
- Privacy-first: Your data stays within Zoho — never shared externally.
- Flexible AI options: Choose between Zoho AI and OpenAI for different tasks.
- File summarization: Instantly get key points from long documents.
- Comment translation: Communicate effortlessly in 70+ languages.
- Content assistance: Draft text, refine comments, and generate visuals.
- Media cover creation: Auto-generate cover images for audio/video files.
- Built-in transcription: Convert recordings to searchable text.
Recent Topics
Passing the CRM
Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
Automating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
Drop Down Value
Hi, May I know why Zoho Flow treat this drop down as number and not as string. If so, how can I fetch the right value for filtering. This field is from Creator, in Creator upon checking by default it is a string since it's not a lookup field.
Create PO from an invoice
We are a hardware and software sales company which receives orders over the internet. We drop ship most of our products from a warehouse outside of our company. Our orders get sync'd into Zoho from our store via onesaas as invoices. It would be great
SMS to customers from within Bigin
Hi All, Is there anyone else crying out for Bigin SMS capability to send an SMS to customers directly from the Bigin interface? We have inbuilt telephony already with call recordings which works well. What's lacking is the ability to send and receive
Zoho Survey reminder settings are extremely confusing
Hi, I just want to set 3 reminders, one week apart from the first email out. Your form is too confusing and I don't understand. Can you simplify and be more specific regarding the language used on the form ?
Add deluge function to shorten URLs
Zoho Social contains a nice feature to shorten URLs using zurl.co. It would be really helpful to have similar functionality in a Deluge call please, either as an inbuilt function or a standard integration. My Creator app sends an email with a personalised
Add specific field value to URL
Hi Everyone. I have the following code which is set to run from a subform when the user selects a value from a lookup field "Plant_Key" the URL opens a report but i want the report to be filtered on the matching field/value. so in the report there is
form data load issue when saving as duplicate record is made
Hello. I have a form with a lookup when a value is selected the data from the corresponding record is filled into all of the fields in the form. But the form is loaded in such a state that if any value is changed it will take all of the values pre loaded
Recurring Tasks and Reminders in Projects
Recurring tasks are tasks that are created once, and then recreated automatically after a designated time period. For example, the invoice for your billable tasks is due every week. You can set that task to recreate itself every week. Also, the future
Unable to remove the “Automatically Assigned” territory from existing records
Hello Zoho Community Team, We are currently using Territory Management in Zoho CRM and have encountered an issue with automatically assigned territories on Account records. Once any account is created the territory is assigned automatically, the Automatically
Track online, in-office, and client location meetings separately with the new meeting venue option
Hello everyone! We’re excited to announce meeting enhancements in Zoho CRM that bring more clarity and structure to how meetings are categorized. You can now specify the meeting venue to clearly indicate whether a meeting is being held online, at the
Google Fonts Integration in Pagesense Popup Editor
Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts
Improved Contact Sync flow in Google Integration with Zoho CRM
Hello Everyone, Your contact sync in Google integration just got revamped! We have redesigned the sync process to give users more control over what data flows into Google and ensure that this data flows effortlessly between Zoho CRM and Google. With this
CRM Canvas - Upload Attachments
I am in the process of changing my screens to Canvas. On one screen, I have tabs with related lists, one of which is attachments. There doesn't appear to be a way to upload documents though. Am I missing something really obvious? Does anyone have
Improved Functionality PO Bill SO Invoice
Hello, I need to enter over 100 items, it's frustrating to scroll a few item rows and wait for more to load, then scroll again. It would be nice to have buttons that scroll to the top or bottom with one click. Furthermore, these items I'm adding are VAT
Camera access
My picture doesn't appear in a group discussion. (The audio is fine.) The guide says "Click the lock icon on address bar," but I can't find it. Advise, please
Wishes for 2026
Hello, and a happy new year 2026! Let's hope it's better for everyone. I'd like to share some thoughts on Zoho One and what could be useful in the short, medium, and long term. Some things are already there, but not applied to Zoho One. Others seem like
How to Integrate Zoho Books with Xero (No Native Connection Available)
Hi everyone, I’m currently facing an issue with integrating Zoho Books invoices with Xero, as I’ve noticed Zoho does not provide a native integration with Xero at this time. I would like to ask: What are the common or recommended solutions for syncing
How to install Widget in inventory module
Hi, I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?
Picklist field shows "none" as default
Hello, Is there an option to avoid showing "none" as the default value in a picklist field? I also don't want to see any option displayed. My expectation is to have a blank bar, and then when I display the drop-down list, I can choose whichever I wa
error while listing mails
I can't access email in any of my folders: Oops, an error occurred - retry produces the second error response: error while listing mails (cannot parse null string). I've signed in and out of Zoho, restarted my iMac.
Unlocking New Levels: Zoho Payroll's Journey in 2025
Every year brings its own set of challenges and opportunities to rethink how payroll works across regulations and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and control as they grow.
CRM project association via deluge
I have created a workflow in my Zoho CRM for closing a deal. Part of this workflow leverages a deluge script to create a project for our delivery team. Creating the project works great however, after or during the project creation, I would like to associate
Zoho Browser??
hai guys, this sounds awkward but can v get a ZOHO BROWSER same as zoho writer, etc. where i can browse websites @ home and continue browsing the same websites @ my office, as v have the option in Firefox, once i save and close the browser and again when i open it i will be getting the same sites. If u people r not clear with my explanation, plz let me know. Thanks, Sandeep
Sync desktop folders instantly with WorkDrive TrueSync (Beta)
Keeping your important files backed up and accessible has never been easier! With WorkDrive desktop app (TrueSync), you can now automatically sync specific desktop folders to WorkDrive Web, ensuring seamless, real-time updates across devices. Important:
MCP no longer works with Claude
Anyone else notice Zoho MCP no longer works with Claude? I'm unable to turn this on in the claude chat. When I try to toggle it on, it just does nothing at all. I've tried in incognito, new browsers, etc. - nothing seems to work.
Enable History Tracking for Picklist Values Not Available
When I create a custom picklist field in Deals, the "Enable History Tracking for Picklist Values" option is not available in the Edit Properties area of the picklist. When I create a picklist in any other Module, that option is available. Is there a specific reason why this isn't available for fields in the Deals Module?
Ability to Edit YouTube Video Title, Description & Thumbnail After Publishing
Hi Zoho Social Team, How are you? We would like to request an enhancement to Zoho Social that enables users to edit YouTube video details after the video has already been published. Your team confirmed that while Zoho Social currently allows editing the
Free Webinar : Unlock AI driven business insights with Zoho Inventory + Zoho Analytics
Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. Learn
Critical Issue: Tickets Opened for Zoho Support via the Zoho Help Portal Were Not Processed
Hi everyone, We want to bring to your attention a serious issue we’ve experienced with the Zoho support Help Portal. For more than a week, tickets submitted directly via the Help Portal were not being handled at all. At the same time no alert was posted
Hide/Show Subform Fields On User Input
Hello, Are there any future updates in Hide/Show Subform Fields "On User Input"?
Cloning Item With Images Or The Option With Images
Hello, when I clone an item, I expect the images to carry over to the cloned item, however this is not the case in Inventory. Please make it possible for the images to get cloned or at least can we get a pop up asking if we want to clone the images as
Archiving Contacts
How do I archive a list of contacts, or individual contacts?
Custom validation in CRM schema
Validation rules in CRM layouts work nicely, good docs by @Kiran Karthik P https://help.zoho.com/portal/en/kb/crm/customize-crm-account/validation-rules/articles/create-validation-rules I'd prefer validating data input 'closer to the schema'
Adding Default Module Image into mail merge field
As with most people finding their way to these forums i have a specific requirement that doesn't seem to be supported by Zoho I have created 2 custom modules to suit my purpose 1 is an inventory type module that lists aluminium extrusions, and all relevant
Is it possible to roll up all Contact emails to the Account view?
Is there a way to track all emails associated with an Account in one single view? Currently, email history is visible when opening an individual Contact record. However, since multiple Contacts are often associated with a single Account, it would be beneficial
Free Training - Explore What’s New in Zoho One 2025
Greetings! We hope you have all had a chance by now to get hands-on with the new features and updates released as part of ZO25. Yes, we understand that you may have questions and feedback. To ensure you gain a comprehensive understanding of these updates,
Good news! Calendar in Zoho CRM gets a face lift
Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities
Edit default "We are here to help you" text in chat SalesIQ widget
Does anyone know how this text can be edited? I can't find it anywhere in settings. Thanks!
Next Page