Community Digest: un resumen de mayo de 2021
Community Digest, mayo de 2021 ¡Hola comunidad! ¿Qué tal? Parece increíble pero ya estamos en el mes de junio. De hecho, tras dos meses de nuestro primer meet-up virtual sobre Zoho CRM volvemos con nuestro segundo: el meet-up virtual de usuarios de Zoho
Community Digest - Résumé de mai 2021
Bonjour à tous, Que s'est il passé en Mai sur notre page Community France ? En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils ! Vos les différents sujets abordés
Controls in the Codeless bot builder to ease your bot-building experience
The Codeless bot platform in Zoho SalesIQ was designed to help non-techies make their bot dreams come true. The platform lets you build chat bots without having to write any code. All you have to do is design a conversational flow using the blocks in
CRM - Astuce #9 : Comment ajouter une vidéo à votre signature e-mail ?
Bonjour à tous, L'un des plus grands défis des premières étapes du cycle de vente est d'obtenir une réponse par e-mail des prospects. Avec un si grand nombre de vendeurs qui se disputent le marché, votre e-mail doit sortir du lot et vous aider à obtenir
Introducing Design on Canva for Social in Marketing Plus
Hello everyone, We are happy to inform you that Canva is now a part of Social in Marketing Plus. With the integration, you'll now be able to create, edit, and share compelling designs for your social media content. About Canva Canva is an easy-to-use
1000 Attendees support in webinar, stereo audio, mobile app updates, and many more in Zoho Meeting!
Hello Users! We at Zoho Meeting are continually striving to improve our product based on user feedback. Thanks to you, we're rolling out new updates designed to fit your needs. Here's what we've been working on lately: Webinar 1000 Attendees support
Tips and Tricks #37: Three ways to share your presentation with access permissions in Show
Hi everyone! When you're working on a presentation, you may sometimes want to exchange ideas and get opinions from others. With Show, you can share your slide deck with others and set role-based permissions based on what you want them to do. You can collaborate on
Tip of the week #1: Switch to the all-new Zoho Calendar.
To all the Zoho Calendar users out there, the all-new Zoho Calendar UI has been released recently! The all-new Zoho Calendar UI has lot in its packets. You can customize the calendar in a way that suits your taste using the customizing options available
Introducing the “Open House” feature in Zoho ShowTime
Hi all! Zoho ShowTime has always kept pace with exciting innovations and great ideas. Our objective is to focus on effective team collaboration and greater attendee engagement for every training session. Open Mic access enables the attendees to communicate directly with the trainer one at a time during a session. However, we understand that all discussions and conversations cannot be streamlined with individual views. Introducing Zoho ShowTime's "Open House". The open house feature creates a
Make conversations more efficient by addressing repeated queries with FAQs
What are FAQs? FAQs are a list of common questions visitors have asked about your product or service that you can add to your knowledge base. The FAQs can be shared by the operators or bots during the conversation. When the intent of the visitor's query
Widgets 101 - Create, test, and embed widgets in Zoho Projects
Learn how to create, test, and embed widgets in Zoho Projects with our experts. Join the Widgets 101 webinar on 20th May. Click here for more information. The webinar will focus on: creating widgets configuring plugin manifest hosting the widget Working
Introducing Week and Day view in Calendar
Zoho Projects now supports week and day-wise view of milestones, tasks, issues, meetings, and events in the Calendar. Users can plan their work, events, and meetings against a 24-hour time frame and easily view the work items for the month, week, or day.
Plan, Collaborate, And Execute Projects Efficiently
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
Ask the Experts - live Q&A discussion on Zoho CRM for Real Estate businesses
Hey everyone, It's been a while since we had an Ask the Experts session (ATE). So, we're excited to kick start this year's ATE with an industry-specific open house. A CRM solution is vital to any real estate business. The real estate industry is also
Spotlight 31: Maximizing event visibility
Growing your event audience requires you to know both who they are and how to reach them effectively. Once you've figured out your target audience, it's time to get people talking about your event so you can boost attendance on event day. With Backstage,
Enhance your support by responding faster with Canned Replies
Canned Replies are pre-defined texts that help the operators to send frequently used messages quicker and increase the reliability by reducing the response time. Typing out similar replies to visitors might be very ineffective for operators who handle
¡Nuevo meet-up virtual de usuarios de Zoho One!
Meet-up virtual de usuarios de Zoho One - España ¡Hola comunidad! Me alegra traeros nuestro segundo encuentro virtual de la comunidad: el meet-up de usuarios de Zoho One en España. En este caso nos gustaría invitar a aquellas personas que utilizan Zoho
Zoho Desk Community Digest - March 2021
New Features Introduced the Skill-Based Assignment capability, which helps you automatically assign tickets to agents, based on the skills (areas of expertise) attributed to them. Introduced the Backup UI functionality, which helps you download data
Tips and tricks #51: Create visually engaging presentations using the different Shape options in Show
Hi All! Shapes are useful visual aids you can add in your presentation to reinforce any concept. This helps your audience visualize your ideas or information clearly. You can also use them as design elements to add visual appeal to your slide deck. For
France Zoho User Group Meet-up en ligne - Zoho One
Bonjour à tous et bienvenue dans la Communauté française de Zoho. Nous sommes ravis de vous annoncer notre premier meet-up en ligne sur Zoho One, jeudi 6 mai à 16h. Qu'est-ce qu'un meet-up ? C'est une session de partage entre les utilisateurs de Zoho
Desk - Astuce #4 : Personnalisation de la vue Tableau
Bonjour à tous, Aujourd'hui découvrons la vue en tableau qui affiche les tickets en lignes et en colonnes, comme dans un tableur. Chaque ligne affiche un ticket, et chaque colonne affiche une propriété du ticket (c'est-à-dire un champ). Cela vous permet
New in Zoho Reports: Criteria based sharing
Criteria based sharing Zoho Reports now offers a powerful feature that allows you to define a criteria when sharing a view/report/dashboard. The defined criteria will determine the data that will be displayed in the view to the shared user. When a report is shared to a user(s) with an associated filter criteria, the specified criteria will be applied on the report shared, there by filtering the data viewed when user accesses the report. For example, if you want to share a Sales report to a Manager
Updates in deal stage and stage probability mapping
Hello everyone, We have enhanced the user interface of deal stages in the detail page and also made some changes to the stage probability mapping. Visual updates in the deals stages component In the record detail page the deal stages will display the
Hosts can now lock the meeting from within the Zoho Meeting Android app
Hello All, In the latest version (v2.1.6.1) of the Zoho Meeting app, we've brought in the option wherein meetings can be locked by the host. The host can also manage the join requests from within the app. Please refer to the screenshots attached below
Online Workshop - Transform the way your team works together with WorkDrive
We've planned a series of free online workshops for Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next workshop
Equip answer bot to use the terms handled in your business accurately!
In SalesIQ, Business terms are a collection of terminologies used as synonyms when referring to the same thing. Example: In SalesIQ, operator, agents, and representatives are synonymous terms that denote the same. These similar terms make it difficult
Early access to experience the all-new Zoho SalesIQ - 2.0
Hello everyone, We hope you are all keeping yourselves safe and healthy through this challenging time. We are very excited to tell you about the Zoho SalesIQ 2.0 - beta access. Zoho SalesIQ 2.0 is entirely different from the old version, comes with
Subfolders section is now available within the Documents module of the Zoho Projects iOS app
Hello All, In the latest version of the Zoho Projects iOS app, we have brought in support for the subfolders section in the Documents module. Users will now be able to view the subfolders and add files to them. I have attached a screenshot below for
Add more solutions to your knowledge base with UAQs.
What are UAQs? The UAQ section consists of a collection of all the questions asked by the visitors that the answer bot has managed to find intents from but couldn't find an answers to. When the bot does not know the answer to one of the questions that
Small talk in business communication - A smart way to connect and engage
Small talk is an informal and non-functional discourse or response that provides a sense of human touch to a conversation. The discourse can be of any type starting from greeting to sign off and more. In SalesIQ, the Small talk module allows you to configure
CRM - Astuce #8 : Envoyer automatiquement un email dès qu'un lead est créé
Bonjour à tous, Aujourd'hui voyons comment créer des règles de workflow qui vous aident à automatiser l'envoi d'un e-mail à un prospect dès qu'il est ajouté dans Zoho CRM. Avant de configurer le workflow, vous devez créer le modèle d'e-mail. Voici la
Zoho Backstage for Admins — A Virtual Training Program
Hello everyone, Our virtual training program for portal administrators is happening again this month. looking to learn the ins and outs of Zoho Backstage. At the end of this training, you will get a clear picture of how you can use Zoho Backstage and
Zoho People Newsletter - May 2021
Hello Everyone, I sincerely hope all of you are doing well and staying safe! Zoho People's latest newsletter is out now! Check out our May newsletter to know all about our latest features, upcoming features, webinars, product tips, blogs, and many more.
Articles you don't want to miss!
Hello Everyone, I hope you all are safe and sound. We are back again with our monthly blog updates! This time, we have many interesting blogs, articles and infographics that provide insights on a variety of important HR topics including employee productivity,
Découvrez Zoho Learn
Bonjour à tous, Nous sommes très heureux de vous présenter Zoho Learn ! Commençons par vous expliquer ce qu'est Zoho Learn et comment il peut vous accompagner dans vos processus de formation. Qu'est-ce que Zoho Learn ? Zoho Learn est une solution complète
APAC Online Workshops - Actionable Insights On Customer Support Performance
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
[Community Webinar] Using HTML with Deluge in Zoho Creator | April 29th, 2020
Dear developers, HTML can be an easy way to expand the capabilities of your Zoho Creator applications. From dynamic pages, record summaries & emails, to providing that extra oomph on your forms. On our previous webinars, we have received requests for
Managing Your Customer Pipelines With Bigin
We've planned a series of free online workshops for Indian customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next workshop
Introducing the all-new Zoho Expense
Hello everyone, We are delighted to announce the launch of our newly revamped Zoho Expense. We've brought you a brand-new user interface with power-packed features and a superior user experience, for hassle-free business travel and expense reporting.
Take spam control up a notch with reCAPTCHA checkbox and invisible reCAPTCHA
Hello fellow form builders, If you've been using our CAPTCHA service to prevent spam, heads up! You will not find it under Basic Settings anymore. We have stepped up our methods for reducing spam. These newer options have been grouped together as Spam Control. Take a look: What's the new update? We received numerous requests to support reCAPTCHA in Zoho Forms and further hinder spam submissions. And yes, we heard you. Our development team has been analyzing it ever since and, finally, the results
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