Product Updates in Zoho Workplace applications | March 2025

Product Updates in Zoho Workplace applications | March 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this March.

Zoho Mail

Include original attachments in reply email

When you Reply or Reply All to an email, original attachments can now be included automatically in your reply email— just enable Include Attachments in your Mail settings.

Show all Subtasks

View subtasks within a main task as separate items in ToDo. Simply enable the Show all Subtasks option under More options to display them individually for easier management.

Blocked accounts enhancements

Blocked accounts are now easier to manage! Admins can view them in two distinct lists in the Admin Console, —Temporarily Blocked Accounts and Permanently Blocked Accounts. This makes it simpler to track and manage blocked users accounts effectively.

Zoho Cliq

Cross data center communication

You can now communicate with users who have Cliq accounts in different DCs (Data Centers) through external channels. It should be noted that for you to do so, your admin must enable worldwide communication policies in the admin panel.

Configurable Workdrive notifications

You now have the flexibility to configure how WorkDrive file-sharing notifications appear in Zoho Cliq. Based on your preference, you can choose to get your notifications directly in your private chat from the specific user, within Taz, or disable them entirely. 

Rich text editor

Enhance your messaging experience on mobile with the new Rich Text Editor. Format your messages with bold, strikethrough, hyperlink, and much more, for better readability. To access formatting options, simply select the text after typing in the editor.

Media domain whitelisting

All of our media servers are now grouped under a single domain, making it easier for your admin team to manage access. Instead of whitelisting multiple server IPs, admins only need to whitelist one domain to ensure calls and meetings work smoothly.

Reddit extension

Stay engaged with discussions and trending topics by integrating Reddit with Zoho Cliq. Create Reddit posts, explore trending content, share relevant posts, and much more directly from within Zoho Cliq. You can try the extension from here.

Evernote extension

Organize your thoughts and keep track of important notes with the Evernote extension. Capture ideas, sync notes seamlessly, and access them directly within Zoho Cliq. You can try the extension from here.

Polls revamp

We have made improvements to the Polls extension to give you more control:
  • Export poll results as a CSV for easy data analysis.
  • Set a custom duration for your poll, as long as it’s within the 7-day limit.
  • Get notified by the Poll Bot whenever a poll you are participating in has been modified.

Zoho Connect

Get the full picture of your groups

Easily track member activity, engagement, and other metrics of a group in one place.

Receive updates from people you follow

Keep up with the latest activities by users you've followed with instant notifications in Zoho Connect.

Zoho Writer

Summarize your documents instantly with Zia!

Generate a concise summary of your document to provide a quick overview of the content and easily share or refine it.

Zoho Sheet

Data from picture for web

You can now upload an image and instantly convert it into an editable spreadsheet.

Pattern Fill

Using Pattern Fill in Zoho Sheet, you can automatically fill data in your other cells based on the data present in the adjacent cells.

Translation

Collaborating globally is smoother than ever before. With the new Translation feature in Zoho Sheet, you can seamlessly translate content across 74 different languages in a few simple steps.

Zoho Meeting

Introducing Zoho Desk integration in Zoho Meeting

With Zoho Desk integration now in Zoho Meeting, you can track, respond to, and resolve meeting-related tickets directly from Zoho Desk to improve customer engagement and support efficiency.

Start personal meeting rooms

You can now initiate a Personal Meeting Room session directly from the in Zoho Meeting Android app. Personal Meeting Room creates a reserved meeting space with a unique meeting ID/link that can be reused for regular meetings with the option to customise links.

Add Co-hosts while scheduling a meeting session

We have now introduced an option to add co-hosts while scheduling a meeting session.

Zoho Meeting iOS Updates

Latest Updates in the Zoho Meeting Mobile App:
  • Breakout Rooms on iOS: Join breakout rooms seamlessly while attending meetings on your iOS device.
  • Personal Rooms on Android: Start personal meeting rooms directly from the Zoho Meeting app on your Android device.

Zoho Show

Introducing Zoho Survey add-on for Zoho Show

With Zoho Show’s integration with Zoho Survey, you can easily add your survey results to your presentation as charts without switching tabs or downloading files.

Zoho Trident

Attach WorkDrive files to your emails—no downloads needed

You can now add files from Zoho WorkDrive directly to your emails without the extra step of downloading them to your device. It’s a faster, easier way to share the files you already have in the cloud.

No more switching tabs to check your CRM schedule

Your Zoho CRM calls, meetings, and tasks now show up right inside Trident’s unified calendar. That means an organized view of your workday and no more scheduling conflicts.

Create secure, shareable links to important emails

Skip long forwards and cluttered threads. Create a permalink to the email you want to share, control who sees it, and set how long it’s available.

Work with delegated mailboxes

Easily stay on top of your inbox as well as those delegated to you, side-by-side in Trident. Depending on your permission level, you can view, read, or reply to emails, on behalf of the mailbox owner. 




    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Product Updates in Zoho Workplace applications | November 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert
                                                            • Product Updates in Zoho Workplace applications | October 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create
                                                            • Product Updates in Zoho Workplace applications | September 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
                                                            • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

                                                              Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first
                                                            • Product Updates in Zoho Workplace applications | August 2025

                                                              Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this August. Zoho Mail Delegate Email Alias Now you can let other users send emails on your behalf—not just from your primary


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Passing the CRM

                                                                                                                Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
                                                                                                              • Zoho Tracking Image location

                                                                                                                So we've been having an issue with tracking email opens. Specifically in Gmail. Our emails are not that long either, maybe 4 sections of image/250 characters of text/button per section.  But all my test accounts I used via Gmail we're showing opens. But then come to find out the tracking image is at the very bottom of the email. So If the message is clipped (It always just clips our social icons on the bottom) and the user doesn't click the show more button it never tracks the open.  Looking at other
                                                                                                              • Please can the open tasks be shown in each customer account at the top.

                                                                                                                Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
                                                                                                              • Support for Developing Zoho Recruit Extensions via Zoho Sigma

                                                                                                                Hi, I’m interested in building an extension for Zoho Recruit using Zoho Sigma. However, when I navigate to Sigma and attempt to create a new extension (via the "New Extension" option), Zoho Recruit does not appear as a listed service—only options like
                                                                                                              • Email Administrators! Join our tips & troubleshooting series

                                                                                                                Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges
                                                                                                              • Notes badge as a quick action in the list view

                                                                                                                Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
                                                                                                              • Deprecation of the Zoho OAuth connector

                                                                                                                Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
                                                                                                              • Personalize your booking pages with Custom CSS

                                                                                                                Greetings from the Zoho Bookings team! We’re introducing Custom CSS for Zoho Bookings, designed to give you complete control over the look and feel of your booking pages. With this new feature, you can upload your own CSS file to customize colors, fonts,
                                                                                                              • Free Webinar : Unlock AI driven business insights with Zoho Inventory + Zoho Analytics

                                                                                                                Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. Learn
                                                                                                              • No OR Filter for Views with a Related Modules Criteria

                                                                                                                We would like to create a Deal View where the User can see all their deals. For that, we would need an OR to connect the criteria. One of the Fields is a "multiselect User", these (Related Modules Criteria) can only be Filter with an AND. Even between
                                                                                                              • Creating a Chart from a Report

                                                                                                                In Zoho Analytics, is it possible to create a chart from a Pivot View report? We are looking to use Zoho Analytics to replace Excel for Sales reports and would like to be able to show both the table and the chart together.
                                                                                                              • Import Function: ONLY update empty fields

                                                                                                                When setting up an import from a spreadsheet to CRM, there is a checkbox "Don't update empty values for existing contacts" (see screenshot below). While I see some limited benefit from this functionality, I think there should also be an "ONLY update empty
                                                                                                              • Sales IQ Chat Widget is Only Displaying Last Name

                                                                                                                Can anyone suggest why the widget is only displaying "last name"?! We have the latest version of the wordpress plugin installed. Thanks Thanks!
                                                                                                              • Free Webinar: Zoho Sign for Zoho Projects: Automate tasks and approvals with e-signatures

                                                                                                                Hi there! Handling multiple projects at once? Zoho Projects is your solution for automated and streamlined project management, and with the Zoho Sign extension, you can sign, send, and manage digital paperwork directly from your project workspace. Join
                                                                                                              • Begin the year with best practices in the Zoho Desk mobile app : Part 2

                                                                                                                In focus: Optimizing collaboration and supervision Let's begin 2026 with Part 2 of our tips series on driving your ticketing operations at your fingertips. In Part 1, we explored streamlining operations within tickets. This helped individuals at Omniserve
                                                                                                              • Process checklist in CRM

                                                                                                                Hi We've created a new sales process that I'm mapping into the CRM - issue I have is that some of the tasks / milestones I would like to capture require very simple tick box responses but there are quite a few under a variety of sub categories so I don't
                                                                                                              • Can we disable add to cart in Zoho Commerce?

                                                                                                                Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However we would have to disable the possibility to purchase products in the shop. Is that possible? Sunny regards, Artjom
                                                                                                              • Holidays - Cannot Enter Two Holidays on Same Day

                                                                                                                I have a fairly common setup, where part-time employees receive 1/2 day's pay on a holiday and full-time employees receive a full day's pay. Historically, I've been able to accommodate this by entering two separate holidays, one that covers full-time
                                                                                                              • Zoho DataPrep and File Pattern configuration

                                                                                                                I'm using Zoho data prep to ingest data from One Drive into Zoho Analytics... The pipeline is super simple but I can't any way to get all the files that I need. Basically I need to bring all the files with a certain pattern and for that I'm using a regex
                                                                                                              • Adding a new section to the related details sidebar when creating a new ticket.

                                                                                                                Hello, I was wondering if you can add a new section to the related details sidebar when creating a new ticket. I was wanting to have it to where it also shows the account information related to the contact chosen as well. This is the section I am referring
                                                                                                              • JWT Token authentication problem that sometimes generates infinite redirect loops

                                                                                                                Description : Nous proposons un bouton sur notre plateforme permettant de rediriger l'utilisateur vers le portail ZohoDesk via un jeton JWT pour une authentification transparente. Cependant, il arrive que certains utilisateurs soient pris dans une boucle
                                                                                                              • Zoho desk desktop application

                                                                                                                does zoho desk has a destop applicaion?
                                                                                                              • No funcionan correctamente el calculo de las horas laborales para informe de tickets

                                                                                                                Hola, estoy intentando sacar estadísticas de tiempo de primera respuesta y resolución en horario laboral de mis tickets, pero el calculo de horas en horario laboral no funciona correctamente cree los horarios con los feriados : Ajusté los acuerdos de
                                                                                                              • How do I bulk archive my projects in ZOHO projects

                                                                                                                Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
                                                                                                              • Introducing Dedicated Modules for Plans, Addons, and Coupons in Zoho Billing

                                                                                                                We’ve enhanced the way you manage Plans, Addons, and Coupons in Zoho Billing. Previously, all three grouped together under Subscription Items. Now, each one has its own dedicated module, giving you a cleaner and more intuitive experience. This update
                                                                                                              • ZOHO Work Drive Back Up

                                                                                                                I am looking for a ZOHO Work Drive backup solution. Something that is cloud based. There's lots of these kinds of options for Google Drive and other providers, but I have not seen anything for WorkDrive. Any suggestions?
                                                                                                              • ZOHO Reports - Filter Logic?

                                                                                                                Hi, I need a way to apply filter logics such as ((1 AND 2) OR 3). All I can see as of now is a way to enter different AND filters in the respective filter column. But how can I add an OR filter? Any advice would be highly appreciated. Mark
                                                                                                              • Scanned Doc - selecting Item overwrites Rate

                                                                                                                I have a Vendor Invoice which was uploaded to Documents. I select Add To > New Bill. The OCR is actually quite good, but it is reading an Item Description instead of an Item Number. I remove the description and select the correct Item Number... and it
                                                                                                              • Recruit API search

                                                                                                                Hi all, Attempting to call the search api endpoint from Postman using the word element as mentioned in api docs Search Records - APIs | Online Help - Zoho Recruit When making the call to /v2/Candidates/search?word=Saudi receive response of { "code": "MANDATORY_NOT_FOUND",
                                                                                                              • Manage control over Microsoft Office 365 integrations with profile-based sync permissions

                                                                                                                Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
                                                                                                              • Saving reading position + Keep screen on

                                                                                                                While Zoho Notebook is excellent for saving and annotating articles, its utility is severely limited by the lack of reading progress synchronization. On the Android app, if a user exits a long note after reading 50%, the app fails to save the position.
                                                                                                              • Zoho LandingPage is integrated with Zoho One!

                                                                                                                Greetings to the Zoho One users out there! We're delighted to let you know that Zoho LandingPage is available in Zoho One too! With Zoho LandingPage, you can host custom-made landing pages, and persuade the visitors to dive deeper by making further clicks,
                                                                                                              • Android app sync problem - multiple devices have same problem

                                                                                                                Hello, I am having a problem with synchronization in the Android app. When I create a drawing, the data does not sync correctly—only a blank note is created without the drawing. I tested this on multiple devices, including phones and tablets, and the
                                                                                                              • How can i resend a campaign to only one of the recipients on the original campaign

                                                                                                                How can i resend a campaign to only one of the recipients on the original campaign ? Sincererly, Mike
                                                                                                              • How to show branch instead of org name on invoice template?

                                                                                                                Not sure why invoices are showing the org name not the branch name? I can insert the branch name using the ${ORGANIZATION.BRANCHNAME} placeholder, but then it isn't bold text anymore. Any other ideas?
                                                                                                              • Create CRM Deal from Books Quote and Auto Update Deal Stage

                                                                                                                I want to set up an automation where, whenever a Quote is created in Zoho Books, a Deal is automatically created in Zoho CRM with the Quote amount, customer details, and some custom fields from Zoho Books. Additionally, when the Sales Order is converted
                                                                                                              • Marketing Automation Requirements Questions

                                                                                                                I would like to set up a multi-email drip campaign- please see the structure below and confirm if I can achieve this set up in Zoho marketing automation. Where applicable, highlight gaps and workarounds. Thanks Drip email campaign- Can I create one drip
                                                                                                              • Zoho CRM for Gmail Extension Not Working in Brave Browser?

                                                                                                                Is anyone able to get the Zoho CRM Chrome Extension working in the Brave browser? They're both built on the Chromium platform and every other Chrome Extension works with the exception of Zoho CRM for Gmail so any ideas here?
                                                                                                              • Sharing URLs and direct access

                                                                                                                Hello, I am storing my team's email signature images on Workdrive. I am creating a public image download share and adding “?directDownload=true” so that the image can be accessed without the Workdrive interface. A few questions: 1) Can we generate friendly
                                                                                                              • how to change the page signers see after signing a document in zoho sign

                                                                                                                Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!
                                                                                                              • Next Page