How can you see the emails sent using macro
Hi.. I sent an email blast and wanted to see if those emails were sent and to all the selected contacts. I run the macro, used a template etc. but I can't find anything like a proof that they were sent to everyone. Thanks.
Changing main email address
I am new to Zoho and learning rapidly, however, is it possible to either link free zoho to my outlook, or change the email address to a different one. When I first started using Zoho, I was not employed and was testing it, now I have a job and using this for work, and would like to send emails directly without my personal address being used. Any help would be greatly appreciated Thanks David
Events/Meetings and zoho Calendar - What do we do?
Since switching to zoho this year our entire company is so disappointed in the calendar aspect of it. We don't know what to do. We invest in a CRM system and expect it to have robust calendar features and functions, but to the contrary we find it so bad it is disrupting business activities: Events not showing up on Host or Participant Calendars Virtually impossible to add/see or otherwise manage participants invites to events. Event invitations are fix and can't be modified. Event invitations
My phone number fields are not consistent
Zoho migrated about 360,000 accounts/contacts for me that came from Salesforce. Now I am trying to "over ride" the Zoho records to add a new custom field. My only method to find duplicates is on phone number (don't have emails and too many accounts have same name). Since some of my phone numbers in Zoho are formatted as a phone number, others as a number (Zoho said this is how it should be done), and some are formatted with hyphens. When I am matching, I am creating duplicates because Zoho doesn't
Exporting and re-importing to a custom module
I'm faced with limitation of fields and features from the task module so i decided to make a custom module. but i am having issues with re- importing back the data in the custom module. how do i accomplish this by keeping the original related contact to that imported record. When i export all data from the task module related contact name is transformed as a unique ID like this..zcrm_292483000006045015. but when i try try to import this back by using the same ID to the new related field contact look
transfer automatically a value of a field to an another fied
hello, In zoho crm how to transfer a value of a field to another an another field ? I cannot to do with updating rules of the field ? Thank you for your answers
Contact call report
Is there a report that can be generated that will display contacts that have not had a call logged with them for a certain amount of time? For instance I want to be able to print a report of contacts that have not had a call logged for the past 30 days,
How to use email template to send email to one or more leads
Hi Forum, I wonder if you can help me please? I'm using the Zoho CRM free version, have setup an email template in Zoho CRM and then navigated to Leads, selected one lead and then Send Email. In the email dialogue that pops up, I only see 'None' in the email templates list. How do I get my email template to be available so I can send an email based on the template to one or more selected leads. Also - in the email template, there seems to be no mail merge field for Lead - firstname. What should
creating an opportunity for an account
when I create an opportunity from the account, I no longer automaticcaly recovered the value of the adress fields, city, postal code. Why ? how to do ? Thank you very much for your answers
stock control
Hi so we never really used the stock control feature but i was wondering if i go to a product and see i need 2 how can i tell what job they are related too. Is that possible?
feeds cannot be viewed by all users
hello i have problem with feeds , other users of my group cannot see what everybody is doing, and i , as administrator can see only my feed i want everybody to see everybody action
Dashboard & Home Tab
One Dhasboard can i have Matrix report. Basically i want to have attached report on Dhasboard and Home Tap. Now sure how it is feasible to have this kind of report on Dhasboard or Home Tab please help me
NOT sending Mail
I am having an issue with ZOHO CRM not sending mail. Please advise
Edit button in quick actions area
In the new user interface of Zoho CRM, the "quick actions" area on the right pane is very helpful, when scrolling down a large record. However, you are missing the most obvious and useful button: "Edit"
Default sorting of list views
Is there an option to set default sorting order for the lists views of any module? I saw same questions asked 9 years ago.... should be included by now:)
Importing Past Company purchases
How could I import data into companies information profile. I imported contacts and it created companies automatically and many field I had did not have an option to merge with the fields in zoho.
Sales Rep Checklist - How Many Meetings Per Day, & Spend.
Hi, apologies if this seems basic, am new to Zoho. I am wanting to be able to check how many meetings per day my reps do and how much their average order is. EG, they have KPI's of: 3 meetings per day. 15 meetings per week. following up all new leads entered by the office within 24 hours. Average order per meeting of over $500. Weekly Revenue of $7500. Is it possible to either set a check list, or have a report that shows these things so i can review every friday with each rep?
I can not create contacts
When creating a new contact, the screen turns white and nothing comes out
Removing completed tasks from activities tab
It is possible to remove completed tasks from the activities list on the Free version? Many thanks David
Can't add a new lead to ZoHo CRM
Is there anyone else experiencing the same problem? And is there a solution? Thanks, Merijn
Find contacts near somewhere
Ladies and Gentlemen, since we are talking about a CRM program, it is used for sales management. Therefore a support for sales trip planning seems logical. When we signed up the program I did not realize this is not possible on Zoho. "Find contacts near me" is not a function usable for planning. I need a function of "find contacts near where I will go" or anywhere else. Is this somehow possible? It would be a dream to see all contacts on a map, but this seems to be still far away, right? I hope we
Deleting duplicate Leads
When I try to delete leads where I have duplicates nothing happens, they do not delete. Any suggestions?
"Add a Contact" form is not loading. Any suggestions?
The “add a contact” form is not loading. I’ve tried both Chrome and Firefox browsers. I’ve shut down and restarted the browsers. I’ve restarted my computer as well. The “contacts” tab works. I see my list of contacts. But, “Add a Contact” does not load the form.
New Contacts Not Loading
Tried several times to add a new contact, used both new contact buttons but it just says "loading..." but never loads. I have rebooted the computer, the other modules come up just fine, campaigns, new accounts etc... Not sure what to do? Chris
Sorting Lead list manually
I have a long list of leads, and would love to be able to display the hottest ones at the top of my list. Is there a way to manually sort the list? If not, any suggested work arounds (ie is there a way to mark a lead as a favorite and then just display those and/or sort on that?) Thanks David
Zoho CRM freezing when trying to add a new Contact
We are experiencing difficulty when trying to add a new Contact. We are finding that the page will not load but just had the "Loading" message for some minutes and does not ever open. It is only a recent problem. Anybody out there got the same issue or knows a fix?
Contact doesn't work
Hi today when we add a new "company" and after we define a new "Contact" the system doesn't activate the form of the contact but remain in the status "loading" ... I attach a screen shoot. Pls can you help me ?
Can't add a new lead to ZoHo CRM
Anyone experiencing the same problem? Any solutions? Thanks! Merijn
How are "bar view" colors chosen for CRM Calendar events
I like to view my CRM Calendar in "bar view" but there is no rhyme or reason for the color's chosen by default. Is there a way to choose a color for events. With random colors chosen I cannot make sense of my calendar as the appointments stack up Thanks
How to pass ID in a Webhook URL from Zoho CRM?
Hi, I want to know exactly how to pass ID of a record into Webhook from Zoho CRM, and I see that there are two options to pass parameters, 1- Append Entity Parameters 2- Append Custom Parameters. I want to know, what is difference between these both. And I also want to know, Can we use LocalHost in Webhook URL instead of live server? Please guide me. Any help will be appreciated.
Integrating Zoho Mail in to Zoho CRM
I am trying to figure out how to see my emails sent/received from Zoho Mail in the Zoho CRM with leads/contacts/accounts. I understand it is not possible to link contacts, but I should be able to see emails sent and received. I have seen past questions about this and they almost always reference an add-on but I am not finding one. Can you please provide the steps. Thanks!!
How can customers update their own profile? want to run automation marketing campaigns.
Once a year I would like to send an email to my existing customers and ask them to update their own profile, within a form. Therefore I would need an individual link that with direct connection to the database record. This feature is very powerful, because you can use it to enhance dataquality and even gather more data with surveys or subscribtionforms. Does ZOHO provide that opportunity? Is there a workaround? See what i mean with mailchimp: http://blog.mailchimp.com/how-to-pre-fill-items-on-your-mailchimp-hosted-form/
Can I create a Billing Address Field on Cases that pulls from the account information?
Can someone please help, I need to have the Billing street, city, zip etc pulled from an Account to a Case. Can someone please let me know if they have added these fields to new modules and how the data is being pulled. Leah Edwards
Add Industry / Sector to contact in free licence
Hi, I am using this as a single free licence and just trying to set things up and wonder if anyone can please let me know if it is possible to add a sector/industry field to a contact for easy sorting etc? Many thanks David
CRM Export/Report
Hello there! I stumbled upon a little problem while trying to create some sort of report in Zoho CRM. I just wanted to create a csv-like file with specific fields. First I tried to accomplish the export with the help of the export functionality under setup/Data Administration but that allows only the export of single modules where I would have to combine them myself. The tab "Report" is usually enough but in this case it allows only 3 additional modules to create a report which is not quite enough.
Custom view criteria for Task Status show "No results match"
Gents, While creating a custom view in the activities and after applying couple of filters the options are not available to pick from when task Status is selected This does not change whether AND or OR is used and does not change either when changing the parameter "is" to any other option I tried typing the status but that did not work either Print screen is attached below I appreciate your help in advance Best Regards, Ehab
How to auto populate "company" field?
I would like when I create a lead, to make sure "company" field is populated as same as lead name? is there a way to do this? thanks, guys!
Custom Fields, Accounts - Sharing
I have custom fields for accounts that I create. I can see the data myself on my iPhone & iPad apps, but my outside sales can't see those data fields. Do I need to share those fields with them and how do I do that?
Product description in templates
Hello, 1. Is there a way to limit the product description in line item 2. Is there a way to show the complete products description on a separate page than the quote, lets say after the terms and conditions. I tried to use but it shows description for only first product, how to get it done to show complete description for all line items...
Is it possible to schedule autoresponder emails more than 45 days out?
I'm looking at implementing some drip-feed marketing processes. I can setup the dynamic autoresponder with initial email and multiple follow up emails. My problem... it seems you can only schedule an email to be sent up to 45 days out. Does anybody have a way around this or a better implementation with custom functions? much appreciated
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