Bug Details | Online Help | Zoho BugTracker

Bug Details

Bug details page displays important information related to the bug. The information can be edited or deleted. Users can also add comments, attachments, provide resolutions, log hours, link other bugs, view activity stream, follow bugs, move or clone, and print the bug.

View Bug Details

  1. Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
  2. Click on the Bugs tab in the top band to open the Plain view.
  3. Click on a bug to open the details page.

  4. Bug ID and Bug title are displayed at the top.
  5. Click to view more information.
  6. Add a Description by clicking +
  7. Edit the required fields in the next section. Click on a field to view options.  Make the changes as required.
    • The changes are saved automatically.
  8. Scroll the bug details page to add additional information to the bug.
    1. Comments: You can add comments while modifying a bug. Use the screen-grabber to share screenshots or the in-built draw tool to highlight or obscure areas.
    2. Attachments: Attach and share screenshots using the screen-grabber. Attachments added in Comments and Resolution section are shown here.
    3. Resolution: Use this option to resolve the bug. You can also add attachments and screenshots when resolving a bug.
    4. Log Hours: Add the time you spent on resolving the bug. You can also set the start and end time.
    5. Link Bugs: You can link and classify related bugs.
    6. Activities: View the history of the bug. The activities are listed chronologically.
    7. Changesets : View changesets here.
    8. Follow or Add Followers to the bug. Click Follow to track the bug or Unfollow to stop. Click Add Followers to select and add project users to the bug.
    9. Extensions: Click to view extensions installed in your portal.
  9. Add followers to the bug by clicking .
  10. Click to view more options. Move, Clone, Follow, or Delete a bug. Access Notification Helper from to check if a user will receive notifications for a particular trigger event.

Move Bugs

  1. Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
  2. Click on the Bugs tab in the top navigation band to open the Plain view.
  3. Click on a bug to open the details page.
  4. Click in the top right and then click Move.
  5. Select a project from the drop-down.
  6. Click Move.
The bug cannot be moved to another project if there are invoiced time logs.

    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now


          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide





                       
                      Secure your business
                      communication with Zoho Mail


                      Mail on the move with
                      Zoho Mail mobile application

                        Stay on top of your schedule
                        at all times


                        Carry your calendar with you
                        Anytime, anywhere




                                Zoho Sign Resources

                                  Sign, Paperless!

                                  Sign and send business documents on the go!

                                  Get Started Now


                                      Zoho SalesIQ Resources



                                          Zoho TeamInbox Resources



                                                  Zoho DataPrep Resources



                                                    Zoho DataPrep Demo

                                                    Get a personalized demo or POC

                                                    REGISTER NOW


                                                      Design. Discuss. Deliver.

                                                      Create visually engaging stories with Zoho Show.

                                                      Get Started Now











                                                                            • Related Articles

                                                                            • Bug Reminder

                                                                              Bug reminders help when working towards a deadline. Reminders can be set based on due date or based on specific dates. Benefits Stay on top of your bugs Get reminders at a predetermined date and time Reminders can be sent to multiple users Set ...
                                                                            • Bug Custom Views

                                                                              Custom views display bugs that match specific criteria defined by you. A custom view can set for your own use, for all users, or for a specific set of users. Benefits View bugs that are most relevant Use multiple criteria to create custom views ...
                                                                            • Bug Layouts & Fields

                                                                              What is a Layout? Bug Layouts are used for creating forms where customers can fill details relevant to the bug. Create unique layouts based on the business requirement. Initially, all projects will be associated with the standard bug layout. If the ...
                                                                            • Bug Timers

                                                                              Timers let you automatically track and log time for bugs. Timers can be started, paused and stopped. The log will be updated when the user stops a timer. The Global Timer widget can be accessed from any page in Zoho Projects. Star Timer From Details ...
                                                                            • User Details

                                                                              The User Details page provides detailed information about a particular user. There are various sections that display the user's Skillset and Status summary. Click in the top navigation band. Navigate to Manage Users and click Portal Users or Client ...
                                                                            Wherever you are is as good as
                                                                            your workplace

                                                                              Resources

                                                                              Videos

                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                              eBooks

                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                              Webinars

                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                              CRM Tips

                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                Zoho Show Resources