Check if the Product ID is formatted in the CSV file. If it is formatted, export it as an XLS, then edit and save it as a CSV or XLS file. If it is not formatted, check whether Product ID and Variant ID are mapped in the mapping preview that appears before starting Import.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
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