Why are we receiving a "Data entered in your CSV/TSV file is not supported by us" error while importing products from another platform?

Why are we receiving a "Data entered in your CSV/TSV file is not supported by us" error while importing products from another platform?

Check if the Product ID is formatted in the CSV file. If it is formatted, export it as an XLS, then edit and save it as a CSV or XLS file. If it is not formatted, check whether Product ID and Variant ID are mapped in the mapping preview that appears before starting Import.


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