Types of networks in Zoho Connect

Zoho Connect has two types of networks—internal and external.

Internal networks

An internal network is exclusively for employees of an organization to collaborate, communicate, and get work done. A user can be a part of only one internal network at a time. Members added to an internal network need to have the same company email domain.

People from outside your organization with whom you'll be associating only for a shorter time can be added as external users. External users can have an email address from a different domain. External user accounts are free and do not consume a license.

You can add 5 external users per member license. Click here to learn more about external users.

External networks

An external network works the same way as an internal network, but is for members from outside organizations, such as partners, vendors, clients, and stakeholders. External networks are primarily a medium for people from different organizations to connect and have a common platform to communicate.

Members in external networks don't need to have a common domain address.

A user can be a part of only one internal network at a time, but can join multiple external networks.

FAQ

1. Can I convert my internal network to an external network or vice-versa?

No, the option to convert an internal network to an external, and vice-versa, is not possible, since both networks serve different purposes. Please decide the type of network that will suit your needs before setting up your network.

2. Can I join an external network when I'm currently a member of an internal network?

Yes, an internal network member can join multiple external networks. There is no limitation on the number of external networks a user can join.

Click here to see the detailed comparison between features in internal and external networks.

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