Can I see all the email added through BCC dropbox in reports | CRM FAQs

Can I see all the email added through BCC dropbox in reports?

Yes, emails added via BCC dropbox can be seen in custom reports created for emails. 

To create the report:
  1. Go to the Reports module and select Create Report.
  2. Select the Primary module.
  3. Select Emails in Select related module.
  4. Click Continue.
  5. Select Tabular report or Summary report as the Report type.
  6. Cick Continue.
  7. Select the necessary field in Report Representation and click Continue.
  8. Select Source is BCC Dropbox from the dropdown under Advanced Filters.
  9. Click Save.

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