Where can I see the segmentation history of a record | CRM FAQs

Where can I see the segmentation history of a record?

Once you create a segmentation, a section called Segmentation will be added to the record detail page. Here, you can view the complete details of the customer's purchase such as their previous score, the monetary value, when they purchased, number of purchases, and the amount they spent.



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                                                        • The purchase details are displayed but the segmentation label is not updated?

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