How to display the Help Center's services as modules on your mobile app?

How to display the Help Center's services as modules on your mobile app?

In this help article, we will learn how to display the individual help center services as modules on the ASAP help Widget. The modules can be viewed based on their default configuration and the settings configured in your Zoho Desk portal. It's important to note that the default configuration of modules may differ depending on the edition of your Zoho Desk account.

The configuration of the help center components is based on your Zoho Desk Help Center settings.

You need to include the relevant code snippets to display the available components in your application.

Home Screen

To display the ASAP SDK home screen, use the following code snippet:
  1. import 'package:zohodesk_portal_core/zohodesk_portal_core.dart' show ZohodeskPortalCore;
    ZohodeskPortalCore.showHome();

Knowledge Base Module

To display the Knowledge Base screen, use the following code snippet:
  1. import 'package:zohodesk_portal_kb/zohodesk_portal_kb.dart' show ZohodeskPortalKb;

    ZohodeskPortalKb.show();

Community Module

To display the Community screen, use the following code snippet:
  1. import 'package:zohodesk_portal_community/zohodesk_portal_community.dart' show ZohodeskPortalCommunity;

    ZohodeskPortalCommunity.show();
To display the Add Topic screen, use the following code snippet:
  1. import 'package:zohodesk_portal_community/zohodesk_portal_community.dart' show ZohodeskPortalCommunity;

    ZohodeskPortalCommunity.showTopicForm();

Tickets Module

To display the Tickets List screen, use the following code snippet:
  1. import 'package:zohodesk_portal_ticket/zohodesk_portal_ticket.dart' show ZohodeskPortalTicket;

    ZohodeskPortalTicket.show();
To display the Add Ticket screen, use the following code snippet:
  1. import 'package:zohodesk_portal_ticket/zohodesk_portal_ticket.dart' show ZohodeskPortalSubmitTicket;

    ZohodeskPortalSubmitTicket.show();

Chat Module

To display the Live Chat screen, use the following code snippet:
  1. import 'package:zohodesk_portal_chat/zohodesk_portal_chat.dart' show ZDPortalChat;

    ZDPortalChat.show();

Guided Conversations Module

To display GC or Answer Bot, use the following code snippet:
  1. import 'package:zohodesk_portal_gc/zohodesk_portal_gc.dart' show ZDPortalGC;

    ZDPortalGC.show();
Code is standard for both iOS and Android platforms.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION











                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Working with the ASAP SDK for Flutter

                                                                                                            The ASAP SDK provides easy-to-use code snippets that "effortlessly integrate Help Center Components" with your Flutter application, including the following: • Knowledge Base: Provide users with easy access to articles and FAQs, enabling them to find ...
                                                                                                          • How to display the Help Center's services as modules on your Android app?

                                                                                                            In this help article, we will learn how to display the individual help center services as modules on the ASAP help Widget. The modules can be viewed based on their default configuration and the settings configured in your Zoho Desk portal. It's ...
                                                                                                          • Introducing ASAP iOS SDK

                                                                                                            Equipping the Help Center services as widgets to deliver instant assistance to your customers The ASAP SDK for iOS provides easy access to help your iOS app's end users. Using this SDK, you can create and customize a help widget within your app and ...
                                                                                                          • Introducing ASAP Android SDK

                                                                                                            Equipping the Help Center services as widgets to deliver instant assistance to your customers The ASAP SDK for Android provides easy access to help your Android app's end users. Using this SDK, you can create and customize a help widget within your ...
                                                                                                          • Setting up the ASAP Help Widget on the Web

                                                                                                            Introduction The ASAP help widget for websites makes your help center easily available for your end-customers. By embedding this widget with your website, you can provide your customers with easy access to your: Customer support team (to raise ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources