WeChat Integration - Zoho Desk Knowledgebase

WeChat - The list of IPs to be whitelisted

WeChat was initially released by a Chinese MNC with approximately one billion monthly users. It is one of the most popular smartphone applications in China, competing with WhatsApp messenger.
 
Before creating the channel in Desk, the IPs must be whitelisted (specific to your region) in WeChat settings. You can find an IP whitelist option in the Basic Configuration section. Below is the list of IPs to be used individually, then click Modify to update them.

US DC

204.141.42.43

204.141.42.44

204.141.42.45

136.143.176.60

136.143.176.61

136.143.176.62

136.143.176.63

136.143.176.64

136.143.176.43

136.143.176.44

136.143.177.60

136.143.177.61

136.143.177.62

136.143.177.63

136.143.177.64

136.143.177.43

136.143.177.44

136.143.178.43

136.143.178.44

136.143.179.43

136.143.179.44

136.143.178.60

136.143.178.61

136.143.178.62

136.143.178.63

136.143.178.64

136.143.179.60

136.143.179.61

136.143.179.62

136.143.179.63

136.143.179.64


AU DC

101.97.36.36

101.97.36.32

103.91.166.31

103.91.166.32


EU DC

   213.244.146.98

185.20.209.98

31.186.243.98

89.36.170.98

217.163.72.98

87.252.213.98  


IN DC

103.89.75.23

125.17.151.90

154.83.3.41

103.89.74.49


CN DC

163.53.93.14

124.251.122.17

 

JP DC

193.118.160.37

193.118.161.37


CA DC
199.67.84.37
199.67.86.38


    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now









                                                                                                  • Related Articles

                                                                                                  • Integrating WeChat with Zoho Desk

                                                                                                    WeChat - The Messaging App WeChat was initially released by a Chinese MNC with approximately one billion monthly users. It is one of the most popular smartphone applications in China, competing with WhatsApp messenger. WeChat has an Enhanced User ...
                                                                                                  • FAQs: Instant Messaging

                                                                                                    Why can't I send Canned Messages? The Auto-ticket conversion must be switched On. Why? Because the canned message contains placeholders from the Agents & Contacts module. Navigate to Instant Messaging > Preferences > Check_lists to Switch On the ...
                                                                                                  • FAQs: WeChat

                                                                                                    What are the different types of WeChat official accounts? • WeChat Subscription accounts can send up to one push message per day to their followers. • WeChat Service accounts appear as friends in the “chat” section of WeChat. This type of account can ...
                                                                                                  • Setting your Instant Messaging Preferences

                                                                                                    At any time, you can update your preferences for each of the instant messaging channels created in your help desk. The preferences allow you to assign a different set of agents for each channel. Additionally, you can specify after how long a new ...
                                                                                                  • A Guide to Instant Messaging

                                                                                                    An Overview Zoho Desk's Instant Messaging module is a pay-as-you-go feature that enhances your business by making customer communication easy and efficient. In this document, you will find out why Zoho Desk's IM is the perfect messaging platform to ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources