Zoho Recruit | EEO Compliance

EEO compliance

An employer who agrees not to discriminate against an employee or a job applicant because of race, color, religion, national origin, sex, physical or mental disability or age is an equal opportunity employer. Organizations that promote EEO attract more diverse workers, improve worker productivity and promote a healthy and happy workplace culture.

To enable EEO compliance

  1. Navigate to Setup > Compliance > EEO Compliance, then turn on the toggle button.
  2. Upon agreeing to the Terms and Conditions, EEO compliance will be enabled.  

Important: Once EEO is enabled, if a Job opening’s last activity time is less than a year, then the user cannot delete related records in Job Opening, Associated Candidates, Clients, Contacts, Interviews, and To-Dos modules for one year.

You can find the EEO questions that will be presented to the candidates in the EEO setup page. These questions are not editable. You can also find the editable compliance disclaimer and the email templates that will be sent to the candidates.

Set qualifier questions in Candidate Assessments

To learn how to create a candidate assessment, click here.
You have the option to Unqualify or Unassociate the candidate based on the qualifier question. It works on the weights defined by you for each question type. Based on which candidates will either be Unqualified or Unassociated to the job opening.


Request EEO surveys for candidates

Upon enabling the EEO compliance, candidates who are new to your Career Site will be presented with the EEO survey when they apply for a job.
Candidates who already exist in you Zoho Recruit database can be requested to take up the EEO survey via email. Customizable email templates can be found in the EEO setup page. 
​You have the option to send the EEO survey in bulk or individually to each candidate.


To send in bulk
  1. Open an active job in the Job Openings module.
  2. Click Associated Candidates in the left panel under the info section.
  3. Either select all the candidates or any number of candidates of your choice and click on the Actions button and select Request EEO Survey.

To send individually

  1. Open an active job in the Job Openings module.
  2. Click Associated Candidates in the left panel under the info section.
  3. Select a candidate to whom you want to send the survey to.
  4. Click on the Actions button on the right, then select Request EEO Survey.
Note: If the candidate has email opt-out enabled, you won't be able to send emails. Make sure to uncheck the email opt-out option before requesting for an EEO survey.

Generate EEO reports

  1. Go to the Reports module, then select Compliance Report on the left panel under Folders.
  2. Select EEO Report by Job.


You have the option to export the report as a CSV, Excel or PDF file. You can also send it as an attachment via email.
Zoho Recruit complies with EEO laws and provides recruiters with the option to list a reason for the rejection of a candidate. If the status of a candidate who is associated with a job opening is changed to either of the following,
  1. Unqualified
  2. Junk candidate
  3. Rejected by client
  4. Rejected by Hiring Manager
  5. Rejected-Hirable
  6. Rejected-for-Interview
  7. Offer-Declined
  8. Offer-Withdrawn
  9. Auto-Disqualified
  10. Rejected

You will be asked to provide a reason for rejection. Example: Didn't clear assessments. Under EEO laws, you cannot reject a candidate simply because they are Jewish or Christian, African or Caucasian, or because they are pregnant. Similarly, you cannot advertise jobs asking for candidates of a certain age, and you cannot promote men over women - you can only base this decision on each person’s proven capabilities, performance and other objective criteria, rather than biases against protected groups.



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