Zoho Recruit | SMS Templates and Folders

SMS Templates

You can create SMS templates to send predefined messages to candidates and contacts about job openings and interviews. The templates created can be stored in particular folders for easy categorization.

Note: The SMS Add-on feature must be enabled to create, edit, or delete SMS templates and folders. 

Create SMS template

  1. Click Settings > Setup > Templates SMS Templates and click New Template

  2. The New SMS Template page will be displayed.
  3. Select the module from the dropdown list.
  4. Enter the Template Name in the text box.
  5. Select the template folder from the Store Under dropdown list.
  6. In the SMS Template Body section:
    • Select the module from the Available Merge fields dropdown list.
    • Select the field from the dropdown list.
    • Copy and paste the Copy Merge Field value in the template body and enter the required message.
  7. Click Preview to view the SMS template which is created.

  8. Click Save. The new SMS template will be displayed in the SMS Templates page under the SMS folder.

Note: The Template Name and Store Under fields are mandatory.

To create SMS template folders

  1. Click Setup Templates > SMS Templates. The SMS Templates page will be displayed.

  2. Click New Template Folder. The Create SMS Template Folder page will be displayed.
  3. Enter a Folder Name in the respective text box.
  4. Specify additional information about the folder in the Description text box.
  5. In Share this with section, select one of the following options:
    • Only Me: To enable folder access for you only.
    • Everyone: To enable folder access for all users.
    • Selected Users: Select the users or user roles that can access the folder

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series

                                          • Digest

                                          • Functions

                                          • Meetups

                                          • Kbase

                                          • Resources

                                          • Glossary

                                          • Desk Marketplace

                                          • MVP Corner

                                          • Word of the Day

                                            Zoho Marketing Automation

                                              Zoho Sheet Resources


                                                  Zoho Forms Resources

                                                    Secure your business
                                                    communication with Zoho Mail

                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times

                                                      Carry your calendar with you
                                                      Anytime, anywhere

                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now

                                                                      Zoho TeamInbox Resources

                                                                              Zoho DataPrep Resources

                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW

                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now

                                                                                                      • Related Articles

                                                                                                      • SMS Gateway

                                                                                                        The SMS Gateway feature enables users to quickly send text messages to communicate with candidates or contacts. You can either send individual or bulk messages. Zoho Recruit supports four vendors to purchase credits to be used for sending these ...
                                                                                                      • Sending bulk SMS to Candidates and Contacts

                                                                                                        In Zoho Recruit you can send bulk SMS to candidates, contacts and candidates associated with a job opening. To send bulk SMS to Candidates/Contacts: Click the Candidates or Contacts module. In the Candidates or Contacts home page, select the records ...
                                                                                                      • Job Templates

                                                                                                        Working with Job Templates Job Templates in Zoho Recruit allows you to quickly create and use different templates for a wide range of job openings in your company. We make hiring one step simpler by giving a set of templates for commonly used Job ...
                                                                                                      • Email Templates

                                                                                                        Communicating with Candidates and Contacts is an important activity in any business scenario. Zoho Recruit provides Email Templates to send one email to multiple recipients. When sending Interview notifications or follow up emails to Candidates, you ...
                                                                                                      • Register with SMS vendors

                                                                                                        Before you can send out SMS messages, you need to register an account with an SMS vendor. Zoho Recruit supports the following SMS vendors: Clickatell SMSmagic Sinch MessageMedia Twilio Registering with Clickatell: Go to Developers Central and create ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace



                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.

                                                                                                            Zoho Show Resources