Why am I not getting notifications on my mobile app when my team member makes Instagram posts?

Why am I not getting notifications on my mobile app when my team member makes Instagram posts?

When a particular team member publishes/schedules an Instagram post from the Zoho Social web, the post notification will be sent to the Zoho Social mobile app of that particular member only.

For instance; If Dave published an Instagram post, the member needs to sign in to Zoho Social mobile application with his/her login credentials, to access the post notification from the 'Notifications' (Instagram publishing) section & proceed with the Instagram publishing.

However, when another team member - "John" publishes an Instagram post, the post notification will be sent to the mobile application (logged-in as John) & other members won't receive this notification on their mobile device.

If you require receiving this post notification (for the post published by John), then you need to sign in to your mobile application using John's login credentials & proceed with publishing on Instagram.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION










                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • Instagram Publishing

                                                                                                        Publishing and Scheduling Posts Instagram posts can be published in the following ways on Zoho Social: Direct publishing from Zoho Social Publishing via Zoho Social (Mobile App) + Instagram App This is determined by the type of Instagram Profile you ...
                                                                                                      • Can I find the top posts for Instagram?

                                                                                                        Yes, to find your top posts on Instagram, - Go to the Reports tab - Head to Instagram Reports - Under the Posts & Engagement section, find the Card, Top Posts by...These are sorted under these four categories— Likes, Comments, Engagement, and ...
                                                                                                      • Purchasing Team Member Add-Ons

                                                                                                        Team member add-ons are the number of additional users you can add to your Brand inside your portal on Zoho Social.  Free and Standard plans cannot add in additional team members as Add-Ons. If you are on a Professional, Premium, Agency, or Agency ...
                                                                                                      • Team Notifications

                                                                                                        Team Notifications let you stay on top of all internal discussions that happen inside Zoho Social. When a team member starts a discussion in the Collaborate tab, or tags you in a thread, you will be notified under Team Notifications on your Zoho ...
                                                                                                      • Managing your team in Zoho Social

                                                                                                        When you sign up for Zoho Social, a Portal will be auto-generated for you in your company name, and you'll be the Portal Owner and assigned the role of a Portal Admin. What's a Portal? A Portal in Zoho Social is an entity where you can manage all ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources