Chatlet lets you chat with the other users in your portal. This feature is available for  various modules within the portal thus letting you have a conversation then and there .


  • Available Plans : All plans

  • A maximum of 100 chatlets can be created in each module.

Creating Chatlets

Item Details Page

  • Click the item for which you'd like to start a conversation.

  • Click the chat icon  on the right corner.

  • By default the name of your item appears in the Name field. You can retain the same or edit it.

  • Assigned users will be added as participants   by default . You can add more participants if you want.

  • Click  Create. Your chat l et has now been created.

You can access this conversation whenever you want. If you would like to create an additional channel, click  +Chat Channel .

Sprint Details Page

  • Go to the respective Sprint and click  Start Conversation to create a chatlet. 



  • You can give a title to your chatlet.

  • Sprint users will be added as participants  by default . You can add further participants and click  Create .    


  1. Chatlets can be created from the Board as well.

Release Management 

  • Click on the  Start Conversation option under the release to create a chatlet.  

  • Sprint owners whose sprints are associated with the release are selected as chatlet participants by default.

  • Sprint owners list varies depending on the "Show all sprints" option on the release details page.

Chatlets can be created from the Projects users page and the Portal users page .


Error Messages

Enter the channel name

  This error occurs when you have let the  Name field empty. Provide a name for your chat channel.

Choose channel participants
This error occurs when you haven't chosen any participants for your chat channel.


    1.   A maximum of 250 characters are allowed for a chatlet name.
    2.  Chatlets can also be accessed from

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