Chatlet lets you chat with the other users in your portal. This feature is available for  various modules within the portal thus letting you have a conversation then and there .


  • Available Plans : All plans

  • A maximum of 100 chatlets can be created in each module.

Creating Chatlets

Item Details Page

  • Click the item for which you'd like to start a conversation.

  • Click the chat icon  on the right corner.

  • By default the name of your item appears in the Name field. You can retain the same or edit it.

  • Assigned users will be added as participants   by default . You can add more participants if you want.

  • Click  Create. Your chat l et has now been created.

You can access this conversation whenever you want. If you would like to create an additional channel, click  +Chat Channel .

Sprint Details Page

  • Go to the respective Sprint and click  Start Conversation to create a chatlet. 



  • You can give a title to your chatlet.

  • Sprint users will be added as participants  by default . You can add further participants and click  Create .    


  1. Chatlets can be created from the Board as well.

Release Management 

  • Click on the  Start Conversation option under the release to create a chatlet.  

  • Sprint owners whose sprints are associated with the release are selected as chatlet participants by default.

  • Sprint owners list varies depending on the "Show all sprints" option on the release details page.

Chatlets can be created from the Projects users page and the Portal users page .


Error Messages

Enter the channel name

  This error occurs when you have let the  Name field empty. Provide a name for your chat channel.

Choose channel participants
This error occurs when you haven't chosen any participants for your chat channel.


    1.   A maximum of 250 characters are allowed for a chatlet name.
    2.  Chatlets can also be accessed from

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series

                                      • Digest

                                      • Functions

                                      • Meetups

                                      • Kbase

                                      • Resources

                                      • Glossary

                                      • Desk Marketplace

                                      • MVP Corner

                                      • Word of the Day

                                        Zoho Marketing Automation

                                          Zoho Sheet Resources


                                              Zoho Forms Resources

                                                Secure your business
                                                communication with Zoho Mail

                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times

                                                  Carry your calendar with you
                                                  Anytime, anywhere

                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now

                                                                  Zoho TeamInbox Resources

                                                                          Zoho DataPrep Resources

                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW

                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now

                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.

                                                                                                  • Related Articles

                                                                                                  • Install Zoho Sprints for iPhone

                                                                                                    Zoho Sprints is now available on your mobile. Install the Zoho Sprints app from your iPhone and manage your work on the go. Requirements: iOS - 13 and above Install Zoho Sprints to your iPhone You can either install it from your App Store or iTunes. ...
                                                                                                  • Install Zoho Sprints for Android

                                                                                                    Zoho Sprints mobile app is now available for Android mobiles. If you're an Android user you can download the app and manage your projects and sprints in just a tap. Requirements: Android 4.1 and above Install from play store Go to your Play Store. ...
                                                                                                  • What is the difference between Zoho Sprints and Zoho Projects?

                                                                                                    Zoho Sprints and Zoho Projects both are project management tools that helps your business manage work efficiently. If your team follows a conventional process to manage work and coordinate tasks then you can choose Zoho Projects. It follows the ...
                                                                                                  • Import your data from JIRA to Zoho Sprints

                                                                                                    As a first step, you will have to configure your JIRA account with your team in Zoho Sprints to which the data has to be imported. A few key points to know before you start to import Only a Team Owner or Admin can carry out the configuration. If you ...
                                                                                                  • Zoho Notebook Extension

                                                                                                    Zoho Notebook is a professional, cloud-based note-taking software. It comprises of Note Cards that come with built-in templates for recording various formats of information. Zoho Sprints now enables you to integrate with this application for you to ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace



                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.

                                                                                                        Zoho Show Resources