Notes:

• By default, the person who initiates the group call will be the host.
  

• Only the host can rename the group call. If they haven't, it will default to the group name with the date.
  

Managing Call Permissions  and General Configurations

To manage group call permissions:

1. Click the Permissions icon.

2. In the pop up that appears, alter the permission level as required.

Mentioned below are the list of permissions and general configurations available.

Options	Description	Demonstration
Start Screen Share	When checked, co-hosts, organization members, and external members can share their screens.
Share Presentation	When checked, co-hosts, organization members, and external members can share presentations.
Allow external users to join via public invite link to bypass the waiting room	Enable this option to allow external users to join the call instantly, bypassing the waiting room and host approval.
Chat Access to Guest Users	Enable this option allow guest users to participate in the chat during the call.
Reply Modes	Choose your preferred mode of reply: Normal Reply: Standard reply mode. Threads: Use threads for organized conversations.
Gestures	Enable this option to allow users to react with gestures during the call.
Reactions	Choose the desired participant reaction level: Basic: Limited reaction options. All: All available reactions for participants during the call.

Assigning Co-hosts and Speakers 

To assign co-hosts and speakers:

1. Click the Co-hosts or Speakers button.

2. Search for the participants name or email address.
   

3. Click Add.
   

Configuring Device Settings 

To choose the microphone and speaker device:

1. Click the Settings  icon.
   

2. Select the desired device.
   

Using Group Call Features  (For Host, Co-host, and Participants)

The following group call features are available for the host, co-host, and participants. If any of these features aren't available for the participants, reach out to the host for access.

Muting or Unmuting Audio      

To mute or unmute your audio, click the Microphone  icon present in the toolbar.

Starting and Ending Screen-Share 

To share screen in a group call:

1. Click the Screen Share  icon.
   

2. In the Choose Screen to Share your window or Share your display, then click OK.
   

Viewing Participants   

To view those who are participating in the group call, click the More  icon present in the toolbar and select Participants from the menu list. It will list the hosts, co-hosts, and participants, as well as those who are yet to join. You can use the Search Bar to look up participants. 

To initiate a one-on-one chat with a participant:

1. In the participants panel that appears, click the More Options  icon.
   

2. Select Open Chat from the drop-down list.
   

Reacting with Emojis  

To react with emojis in a group call:

1. Click the More icon present in the toolbar.

2. Select React from the menu list.
   

3. Choose from a range of reactions.
   

Using Group Call Features (For Host and Co-host) 

The following group call features are available only for the host and co-host.

Inviting Users

1. Click the Invite icon in the toolbar.

2. Select the user from the list of suggestions or search for the user in the search bar.
   

3. Click Invite User.
   

Notes:

• If you wish to allow external users who are not part of your organization to join, check the Allow External Users to Join option.
  

• Select Copy Invitation or Copy Link to copy the invitation details for users to join the call.
  

Assigning Hosts and Co-hosts 

To assign a participant as host or co-host in an ongoing group call:

1. Click the More  icon present in the toolbar. 

2. Click Participants in the menu list.

3. In the participants panel that appears, click the More Options  icon. 
   

4. Choose between Make Host and Make Co-host.
   

Note: Only the host can assign participants as host or co-host. 

Managing Participant Controls 

Bulk  Controls

While on a group call, the host and co-host have the option to:

• Mute all of the participants

• Ask all of the participants to unmute

• Ring all of the users who are yet to join the group call

To mute or unmute all participants:

1. Click the More  icon in the toolbar.

2. Click Participants in the menu list.

3. Choose between Mute All and Unmute All.

To ring all of the users who are yet to join the group call:

1. Click Ring All in the Yet to Join section.

Individual Controls  

The host and co-host can use the following options to manage an individual's permission while in a group call.      

To access these options:

1. Click the More  icon in the toolbar.

2. Click Participants in the menu list.

3. In the participants panel that appears, click the More Options  icon.

4. Select the desired option.
   

Customizing Call Layout   

You can choose to customize the toolbar, hide the participant names, manage device settings, or edit participant permissions.

Thumbnail Views   

You can choose between multiple call layouts to suit your preferences during a group call. To customize the layout click the View icon in the app menubar.

The following is a list of the available viewing options:

Options	Reference
Grid View
Original Resolution
Fill Video
Full Screen View

Configuring Group Call Settings 

To configure group call settings:

1. Click the More  icon present in the toolbar.

2. Select Settings from the menu list.
   

3. Customize the toolbar, choose to hide the participant names, manage device settings, or edit participant permissions.
   

Participant's Name   

Click the Display Participant's Name option in the Settings pop-up to show the names on the tiles always. Click Hide Participant's Name to show the names only on hover. 

Customizing Toolbar 

To customize the toolbar:

1. Click Settings from the Group Call toolbar.

2. Click Customize Toolbar from the menu list.
   

3. In the Customize Toolbar menu that opens, set your preferences: 
   

Joining a Group Call 

You will receive a call invitation when you are added to a group call or when a call is initiated from a group or channel in which you are a participant.

You can view the call invitation from:

Cliq Homepage

Notes:

• You will also receive a call invitation via Taz whenever you're added to an ongoing group call or when someone initiates a new meeting.

• Once the group call has ended, the Join button on the call invitation will change to Group Call Ended.

Transferring Calls to Other Devices 

If you've attended the group call through the Cliq web application, you can seamlessly transfer the call to Trident. To do so:

1. Go to Trident.

2. Click Join in the call invitation that appears on your homescreen.
   

3. Select Handoff to This Device.
   

Screen Sharing From Other Devices 

If you've attended the group call through the Cliq web application and are sharing your screen, you can transfer the screen share call to Trident. To do so:

1. Go to Trident.

2. Click Join in the call invitation that appears on your homescreen.

3. Select Share Your Screen.

4. Choose to share your window or your display.

5. Click OK.

Note: You can directly handoff your call and initiate screen sharing, irrespective of whether you are engaged in screen sharing in the web application.