Currently, the latest version of WorkDrive Genie for macOS does not support Safari browser. Please use another browser to be able to utilize the Genie app.

Additionally, the Genie application is not supported for users in the CN (China), CA (Canada), and SA (Saudi Arabia) data centers.

OS Requirements: macOS 10.13 High Sierra or higher

Are you a Windows user?
Check out this link to download and install WorkDrive Genie for Windows.

Download and install WorkDrive Genie on Mac

1. Download the WorkDrive Genie app for macOS (Download link).
   
2. Double-click the downloaded DMG file to start the installation. A setup window will open.
   
3. Click on the WorkDrive Genie icon to begin the installation.
   
4. Once the installation has been completed, the window will close automatically. The Genie app will start up right after the end of the process.
   

Open and edit WorkDrive files 

1. Once you install the WorkDrive Genie app in your system, you will have an option to open WorkDrive files with your default desktop apps.
   
2. Select a file and click the more actions icon (...) in the top bar.
   
3. Click Open With from the dropdown.
   
4. Select the default desktop app shown.
   Alternatively, you can also right-click a file and select Open With > Default desktop app.
   
   For example, if you are selecting an image file, and your default desktop app for images is RawTherapee, you can find the below option: Open with > RawTherapee (Desktop).
   
   
   
   Depending on your chosen app, the preview will open up in a new window of that application.
   
   If you haven't installed the WorkDrive Genie app, you will be taken to a screen with a download link of the app. You need to download and install the app to proceed.
   
   
5. Click Accept to grant permission for the WorkDrive Genie app to access the selected file. This is required every time you open any WorkDrive file via this app.
   
6. The file will be downloaded to your system automatically and will be opened in the default app set.
   
7. After making your changes, you can save the file, which will then be automatically updated in the web app as the latest version.
   You can use the Save as option only to save the file as a copy in your system.

Can't find the Genie option in the Ulaa browser?

If you are having trouble locating the option to open files using the Genie app within WorkDrive, you can resolve this issue by disabling the Network Protection setting in your Ulaa browser preferences.

To turn off your Network Protection setting in Ulaa browser:

1. Click on the Hamburger icon in the top-right corner of your browser and select Preferences. The Preferences tab will appear.
   
2. Select Privacy & Security in the left pane and navigate to the Additional protection field.
3. Toggle off the Network Protection option, if it is turned on.
4. Restart your browser.
   

Change the default app for WorkDrive Genie

1. Go to your Finder.
2. Right-click and select Get Info on a file of the given file type whose default application you wish to change.
   
3. Select the Open with dropdown option.
   
4. Using the dropdown menu, select the app option to make the default for the file format.
   
5. Click on Change All...
   

For documents, spreadsheets, and presentations, you will have these two options:

  Open with > Zoho Writer/Sheet/Show (Web)

  Open with > (Default app) Desktop

For all other file types such as image, video, and audio, you will only have the Open with the default desktop app option.

WorkDrive Genie Menu

Uninstall WorkDrive Genie for Mac

1. Click the WorkDrive Genie app icon in the menu bar. A small screen will open.
   
2. Select Quit. You must quit the app before uninstalling it to remove all app information from your computer.
   
3. Navigate to Finder > Applications.
   
4. Search for the WorkDrive Genie icon and drag it into the trash bin, or right-click it and select Send to Trash.

Any WorkDrive file that you open in your system will remain there for 7 days. If the files are not edited for more than 7 days, those files will be removed from the system. Any changes that are not saved or uploaded to the web app will be lost.

Using WorkDrive Genie App on Brave Browser

Due to Brave browser’s enhanced privacy and security controls, the WorkDrive Genie app requires additional configuration to function correctly.

By default, Brave blocks localhost connections, which are necessary for Genie to communicate with your system.

Follow the steps below to enable access:

Before you begin, make sure that:

1. You are using the Brave browser (latest version recommended)
2. The WorkDrive Genie app is installed and running on your system
3. You have permission to modify browser settings

Step 1: Enable Localhost Access in Brave Flags

1. Copy and paste the following URL into the Brave address bar and press Enter:
   brave://flags/#brave-localhost-access-permission
   
2. Locate the highlighted setting Localhost Access Permission.
3. Change the dropdown value from Default to Enabled.
4. Click Relaunch to restart the Brave browser.

Step 2: Allow Localhost Access for Zoho WorkDrive

1. Access Zoho WorkDrive website.
2. Click the View Site information icon on the left side of the address bar.
3. Select Site settings.
4. Locate Localhost Access under Permissions.
5. Change the setting to Allow. Return to the WorkDrive tab and refresh the page.

Step 3: Approve the Localhost Connection Prompt

1. Reload the Zoho WorkDrive page.
2. Wait a few seconds for the page to load.
3. A notification will appear at the top of the browser requesting:
   “Allow access to localhost resources.”
4. Click Allow.

Step 4: Grant Permanent Access (Recommended)

1. To prevent repeating this process every session:
2. In the permission popup, open the dropdown that says “until I close this site.”
   Select “forever.”
3. Click Allow.
   

Notes:

1. These steps are required only for Brave browser
2. Chrome, Edge, and Firefox do not require this configuration
3. Settings may need to be re-enabled if Brave is reset or reinstalled
   

If you have any questions or having an issue, please contact WorkDrive support for more details.

WorkDrive support info:

1. EU region: support@eu.zohoworkdrive.com
   
2. All other regions: support@zohoworkdrive.com