Channel actions
How to change the scope of a channel in Zoho Cliq
To change a channel’s scope in Zoho Cliq, follow these steps: Click the channel’s profile image and select the edit icon. In the editing page, update the scope of the channel (subject to the limitations listed below). After making your updates, click ...
How to remove participants from a channel
Click the Participants icon in the chat header. You’ll see a list of all participants. Next to each participant’s name, click the kebab menu (three dots) and select Remove. A confirmation pop-up will appear. Click Yes, Remove to confirm. Note: ...
How do I view the channels that I am already a part of?
The channels you are a part of will be categorized at the channel level. It is listed as Organization, Teams, Personal and External. To view channels: Click on Channels in the left sidebar. Note : The channels will appear under the channel level ...
How do I start a PrimeTime session in a channel?
Open the Channel that you want. Now, click on the PrimeTime icon in the top header next to add participants icon. A new window for the session will open. Give a name and your session is now ready to host.
How do I join in channels within and outside my organization
You can join Organization, Team within your organization and External channels within and outside your organization via invite. Info: You can only join external and personal channels when the channel admin adds you. Join channels within your ...
Is there any limit in channels usage based on my organizations Cliq plan?
Yes, channel usage is limited depending on the plan selected by the user. Based on your Cliq subscription, there are two channel plans: free and paid. Channel usage Free Plan Paid Plan Total active channels in an Organization 1000 10000 ...
Can I create a team channel with multiple teams in Cliq?
Yes, it is possible to create a team channel with multiple teams. Multi-team channels help multiple teams across the organization to communicate and collaborate. If you belong to multiple teams, you may choose the teams you want to create the channel ...
How to mute a channel in Cliq?
There are two ways to mute a channel in Cliq: Click on the bell icon in the chat header. Choose the time you want the channel to be on mute. To unmute click the icon again. Click on Channels in the left side bar and right-click on the channel name. ...
How do I share a channel's link with other users in Cliq?
You can share a channel's link using the Channel Permalink. It's unique to each channel and can be used as a reference point or as a way to join the channel. To share a channel's link with other users, you can perform the following steps: ...
How to pin an important channel under My Pins?
You can pin the frequently used and important channels under My Pins. This makes it easier to access those channels. There are two ways to pin a channel: Click on Actions in the bottom right corner of the channel. Select Pin Channel, followed by My ...
How do I create a Channel in Cliq?
There are two ways to create a channel. You can create it from Channels in the left navigation sidebar or the header. To create a channel from Channels: Go to Channels in the left navigation sidebar and click the + icon. You can also click Join and ...
How do I delete a channel in Cliq?
You can delete a channel when it is no longer needed. There are two ways to delete a channel: Click on Actions at the bottom right of the chat and select Channel Info. Click the Channel image. Either way, you will be prompted to a dialog window. ...
How do I leave a Channel in Cliq?
There are three ways to leave a Channel: Click Actions in the bottom right of the chat and Select the Leave option. Hover over the channel name. A popup displaying the channel info will appear. At the bottom of the popup, click the Leave icon. Click ...
How do I mention users and tag channels in Cliq?
@mentions and #tags are used to notify users so that they do not miss out on important messages. @mentions are used to refer and notify a user in a channel. Mentioning them indicates the user to join a conversation or share something interesting ...
How do I invite users from other organizations to join an external channel?
External channels are mainly used to invite users from outside the organization. Users from the organisation can also be added to these channels. In the case of other organizations, a notification will be sent to join the channel. However, members ...
What are Invite-only channels in Cliq?
Invite-only channels are closed channels that allow members to join only through invites. If the organization and team channels are open, anyone from the organization or team can join. But what if you want to build a secure place that only certain ...
How do I clear messages in a Channel?
To clear all the messages in a channel: Click on the Channel image. A dialog window with the channel preview will appear. Click on the actions option(3 dots) and select Clear. A confirmation popup will appear. Click Yes, Clear channel conversation to ...
What is the difference between deleting and archiving a channel?
S.No Deleting a channel Archiving a channel 1. When a user deletes a channel, it becomes a permanent action. When a user archives a channel, the channel usage will be blocked. 2. Deleted channels cannot be retrieved. Archived channels can be ...
What is the need for invite-only channels when personal channels works the same?
Personal channels are created to have personal discussions with colleagues on topics that are not work-related but regarding personal interests. Users can be added to a personal channel only by the channel admin. Invite-only channels mean that the ...
Can I edit a channel info in Cliq?
Yes, you can edit the channel info, but only if your role in the channel has permission. To edit a channel info: Click the Channel image or Select Channel info from Actions in the chat window. In the dialog window that appears, select the Edit icon. ...
How to add participants in a channel?
You can add participants to a channel in 3 ways: Participants count icon Actions Textbox command (+) 1. Participants count icon: In the channel header, you will find an icon representing the number of participants in the channel. To add more, ...
How to chat in a Channel?
You can chat in a channel by the following ways: Click Channels in the LHS. You will find channels categorized based on organization, teams, external and personal. Click on a channel name and start typing in the text box. Type #Channel name in the ...
How to archive/unarchive a channel?
If a channel isn't in use right now, it can be archived and then unarchived when needed. There are two ways to archive a channel: Click on three dots in the top-right of the channel and select Channel Info. Click the Channel image. Either way, you ...