Chats
How can a user view chats in common with another user?
You can view the chats you have in common with another user by doing the following: Go to a user's chat and select the contact image. Select the "Chats in common" tab and you will find all the chats you have in common with that particular user. You ...
How can I quickly search for and chat with a user?
To do a quick search and chat with a user: Type the username in the global search bar. Select the username in the suggestions or Chat with user button/ direct message icon in the pop-up containing the user's information. A chat window for the above ...
How to schedule a message in Cliq?
Follow the below steps to schedule a message in Cliq: Open any chat or channel and enter a message Click on the Schedule Message icon While you schedule a message make sure you set a preferred time zone. Follow the below steps to set the preferred ...
How do I rename a group chat?
To rename your group chat, 1. Click on the chat name in the chat header 2. Edit the name (the # character is not allowed in the chat title) and hit Enter.
How can I chat with people in my organization without adding them to my Contact list?
You can chat with your colleagues without having to add them as a Contact. Type the username in the search bar of the header. In the suggestions that appear, click on the username, direct message icon, or Chat with user button. A chat window will be ...
How can I start a chat with a Contact?
To start a chat with a contact: Click on Contacts in the left sidebar. A list of your contacts will appear. Select the user you want to chat with or hover over the username and select the direct message icon in the pop-up. If the user contacts you ...
What is a guest chat?
Want to strike a conversation with a user outside Cliq? Do it with guest chat. Guest chat provides a platform to communicate with users who are not a part of Cliq by giving them the facility to interact without having to sign up in Cliq. Let's say ...
How to fork from a message and create a new chat from it?
Fork chats help you start a new conversation from an existing one (1-1, Group Chat, Channel). You can choose how many users you want to share the chat with and from which point you want to share it. To fork your chat: Hover over the message from ...
How to chat with External Users?
External users are those who do not belong to your Cliq organization, say vendors, clients, distributors, etc... Communication with external users is established through 1-1 chats, group chats and external channels. This page covers in detail on 1-1 ...
What is Smart Chat?
You can use Cliq's smart chat feature to chat while on other Zoho apps like Connect, Mail etc quickly. To use the Smart Chat feature of Cliq, do the following: Use the shortcut key ctrl+space to open smart chat from other Zoho apps or click on the ...
What are smart suggestions in Cliq chats?
Smart suggestions in Cliq auto-detects the context behind every conversation and provides you with a set of suggestions that'll help make your conversations actionable. Let us look at the smart suggestions in Cliq: Day and Date Email ID Phone Number ...
What is a Direct Message and how to initiate it?
What is a Direct Message? Direct Messages (1-1 chat) are messages sent to an individual user in Cliq. They are used when 1-1 and private communication is preferred. How to initiate a Direct Message in Cliq? You can search for the user using the ...
How can I start a chat in Cliq?
You can start a chat with users in your organization and external Cliq users. Start a chat with: Users in the chat list Click Chats in the left side bar. A list of recent conversations with users will appear. Click on a username. Users in a Channel ...
Where can I find a list of keyboard shortcuts?
Zoho Cliq provides users with keyboard shortcuts so that they can instantly navigate to and perform various actions, enhancing productivity and the user experience. Here are the list of custom shortcut availability for different Zoho Cliq plans: Plan ...
What are @mentions in Cliq and how can I make use of them?
The purpose of @mentions is to tag a user so that they do not miss out on messages meant specifically for them. Mentions Purpose 1-1 chats Group Chats Channels @username To tag/refer a user ✔︎ ✔︎ ✔︎ @all To tag all users of a chat or channel ✗ ✔︎ ...