Steps to upgrade and downgrade your plan

Upgrading to a paid plan

You can upgrade your Zoho Learn plan to enjoy more features and added benefits.

Click here to check out more details on the different plans that we offer.

To upgrade your plan:

Click the Settings () icon, then go to Subscription.

Choose the required plan (Express or Professional) and click Upgrade.

Choose the payment frequency (monthly or yearly) and the number of users you want to add to your plan.

4. Review your order and enter your billing address.

5. Enter the payment details and complete the payment.

Downgrading your account

You can change plans or downgrade users from your existing plan by following these steps.

To downgrade users:

Click the Settings () icon, then go to Subscription.

2. Click Downgrade User/Add-ons.

Choose the number of users that you want to downgrade, then click Proceed.

You will see a message confirming your action.

To change your plan:

Click the Settings () icon, then go to Subscription.

Select the Change Plan option.

3. Click Downgrade below the plan of your choice.

4. Click Yes, Proceed Downgrade.

5. You can choose to share the reason for your downgrade, then click Submit.

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Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

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Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

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Grow your business through customer feedback

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Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

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Use pop-ups in PageSense to instantly grab the attention of visitors by showing attractive signup offers, coupon code discounts, or email newsletters that can eventually convert them into subscribers.

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