Tips & Tricks #4: Zoho People - Mejoras y Novedades durante el Q2 de 2026

Tips & Tricks #4: Zoho People - Mejoras y Novedades durante el Q2 de 2026


¡Hola, Comunidad de Zoho en Español!

Os traemos una selección de las novedades y mejoras más interesantes que llegaron a Zoho People durante el segundo trimestre de 2026.

En este artículo te hablamos de:
  • Zia, el asistente de IA para RR. HH.

  • OKR llega a Zoho People.

  • Gestión de cartas de oferta y nombramiento.

  • Reversión del LOP para periodos de nómina anteriores.

  • Reversión automática de ausencias tipo "sandwich".

  • Evita penalizaciones dobles por incidencias de asistencia en un mismo día.

  • Exportación de datos de asistencia para nómina con detalle de horas extra.

  • Resultados de los planes de aprendizaje con flujos de aprobación.

  • Registro de actividad de cursos en el LMS.

  • Sincronización de sesiones formativas del LMS con Outlook Calendar.

  • Métricas de permisos y asistencia en las evaluaciones de desempeño.

  • Confirmación de valoraciones normalizadas por parte de los evaluadores.

  • Registros de botones personalizados y programadores.


Presentamos Zia: el asistente de IA para RR. HH. Nueva funcionalidad

Obtén respuestas, completa tareas de RR. HH. y accede a la información de forma más rápida con Zia.




  • Obtén respuestas inmediatas a consultas relacionadas con RR. HH. utilizando lenguaje natural.

  • Accede a información clave sobre la plantilla mediante informes, analíticas, gráficos, resúmenes y tendencias.

  • Encuentra rápidamente información de RR. HH., preguntas frecuentes y políticas de la empresa sin tener que buscar entre documentos.

  • Realiza tareas rutinarias como aprobaciones, recordatorios y actualizaciones con facilidad.

  • Recibe instrucciones paso a paso para navegar y configurar Zoho People.

  • Interactúa mediante chat o voz desde la web, la app móvil, Microsoft Teams o Slack.

  • Disfruta de un acceso seguro basado en roles, garantizando la privacidad de los datos y el cumplimiento normativo.

Más información

OKR llega a Zoho People Nueva funcionalidad

El nuevo servicio de OKR (Objectives and Key Results) te ayuda a definir, alinear y hacer seguimiento de los objetivos de forma clara y medible para equipos y empleados.


  • Convierte los objetivos estratégicos de la organización en resultados medibles mediante OKRs.

  • Crea y alinea objetivos para toda la organización, departamentos, ubicaciones y empleados.

  • Haz seguimiento del progreso mediante resultados clave medibles y revisiones periódicas.

  • Mejora la responsabilidad gracias a una asignación clara de objetivos y un seguimiento continuo.

  • Utiliza los OKRs como criterio de evaluación en las revisiones de desempeño para obtener valoraciones más objetivas y orientadas a resultados.

Más información

Gestión de cartas de oferta y nombramiento Nueva funcionalidad

Mejora el proceso de incorporación de nuevos empleados gestionando las cartas de oferta y nombramiento desde un único lugar.


  • Crea múltiples plantillas adaptadas a diferentes puestos, regiones o procesos de contratación.

  • Genera cartas personalizadas mediante plantillas de combinación de correspondencia (mail merge), incluyendo información salarial y fecha de incorporación.

  • Envía las cartas de forma digital, solicita firma electrónica y realiza el seguimiento de su aceptación, rechazo o caducidad.

Más información

Reversión del LOP para periodos de nómina anteriores Mejora

Añade o elimina automáticamente registros de LOP (Loss of Pay) en nóminas ya procesadas cuando existan cambios en la asistencia.




Reversión automática de ausencias tipo "sandwich" Mejora

Las ausencias tipo sandwich se revertirán automáticamente cuando las ausencias relacionadas se conviertan posteriormente en registros de asistencia.




Evita penalizaciones dobles por incidencias de asistencia en un mismo día Mejora

Ahora puedes configurar Zoho People para que solo aplique la penalización más alta cuando coincidan varias incidencias de asistencia en un mismo día, evitando descuentos duplicados al utilizar simultáneamente el periodo de gracia y el modo estricto.




Exportación de datos de asistencia para nómina con detalle de horas extra Mejora

Al exportar el informe Attendance Data for Payroll, ahora puedes incluir el desglose de horas extra según la configuración de horas extraordinarias de tu organización.




Resultados de los planes de aprendizaje con flujos de aprobación Mejora

Configura acciones automáticas al completar un plan de formación, como actualizar el puesto, departamento, habilidades, ubicación o grupo del empleado.

Además, esta mejora incorpora configuraciones de aprobación compatibles con condiciones simples y múltiples.




Registro de actividad de cursos en el LMS Mejora

Realiza un seguimiento de todos los cambios efectuados en la configuración de los cursos mediante el nuevo registro de actividad.

Consulta altas, bajas y modificaciones de configuración, junto con el usuario responsable de cada acción.




Sincronización de sesiones formativas del LMS con Outlook Calendar Mejora

Las sesiones de formación del LMS de Zoho People ahora pueden sincronizarse automáticamente con Microsoft Outlook Calendar.

Formadores y alumnos inscritos podrán consultar las próximas sesiones directamente desde Outlook, y cualquier cambio se actualizará automáticamente.




Métricas de permisos y asistencia en las evaluaciones de desempeño Mejora

Las revisiones de desempeño ahora pueden incluir métricas de asistencia y permisos, proporcionando a los evaluadores una visión más completa del comportamiento y la asistencia de cada empleado.




Confirmación de valoraciones normalizadas por parte de los evaluadores Mejora

Los administradores pueden enviar las puntuaciones normalizadas para que los evaluadores las revisen, acepten o rechacen antes de su aplicación.




Registros de botones personalizados y programadores Mejora

Obtén una mayor visibilidad sobre las automatizaciones gracias al registro detallado de las acciones ejecutadas mediante botones personalizados y tareas programadas.

Los registros están disponibles en:

Configuración → Servicio → Automatización → Workflow y Registros de Botones Personalizados.





Info
Para conocer todas las nuevas funcionalidades, mejoras y actualizaciones, visita nuestra página de Novedades de Zoho People

Beatriz Moya | Zoho España




      • Recent Topics

      • Out of Stock items showing in Commerce

        I have over 6000 items and most are not in stock, but all items are showing up in Commerce whether they are inventory or not. What option or feature can you use to hide items in Commerce at zero or negative quantities? I currently am using Commerce for
      • Is there a way to show contact emails in the Account?

        I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail
      • Creating Email template that attaches file uploaded in specific field.

        If there's a way to do this using Zoho CRM's built-in features, then this has eluded me! I'm looking to create a workflow that automatically sends an email upon execution, and that email includes an attachment uploaded in a specific field. Email templates
      • What's New in Zoho Billing | July 2026

        July brings a new set of updates to Zoho Billing to make your billing operations more efficient. These include a redesigned checkout experience, expanded Hosted Payment Page capabilities, compliance improvements, enhanced reporting, and more. Enhancements
      • Zoho CRM Community Digest - July 2026 | Part 1

        Hello everyone, July is here! The first two weeks brought six CRM updates ranging from privacy-ready webforms to a significantly more powerful Layout Rules engine, two community wins worth a look (a dashboard workaround for spotting leads with no activities,
      • What is a realistic turnaround time for account review for ZeptoMail?

        On signing up it said 2-3 business days. I am on business-day 6 and have had zero contact of any kind. No follow-up questions, no approval or decline. Attempts to "leave a message" or use the "Contact Us" form have just vanished without a trace. It still
      • Zoho CRM - Email/Message icon for Deal List View

        Hi Team, My idea is to include a message icon at the start of the row of Deals when an unread message has been received. This would really help highlight the Deals where urgent action is required. Thanks for considering this request. Regards, Ashley
      • Email notification for followers

        Is there a way to enable email notification for followers of a support ticket? ie: Ticket #123 is owned by Agent#1, Agent#2 adds themselves as a follower. Whenever ticket #123 receives an email from the customer, Agent#1 receives an email. Agent#2 would
      • Introducing parent-child ticketing in Zoho Desk [Early access]

        Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
      • Desk Contact Name > split to First and Last name

        I am new to Zoho and while setting up the Desk and Help Center, I saw that new tickets created or submitted from the Help Center used the Contact Name field. This would create a new Contact but put the person's name in the Last Name field only. The First
      • Vendor payment unexpectedly routed through Prepaid Expenses instead of Accounts Payable

        Hello, We are investigating an unexpected accounting behavior in Zoho Books. We created vendor bills and vendor payments for two suppliers using what appears to be the same workflow, but the journal entries are different. Vendor 1 – UZ Store (works correctly)
      • Line Spacing

        I am new to zoho writer - when I create a new document or either open an existing document - everything is double spaced. I tried changing the line spacing to single but still nothing happens do you know what I can do to change this double spacing format?  
      • LinkedIn RSC is now live in Zoho Recruit

        LinkedIn Recruiter System Connect (RSC) is here. Your Zoho Recruit data (candidates, jobs, notes, stage updates, resume attachments, and more) now syncs with LinkedIn in real time. Note: LinkedIn RSC is included with your LinkedIn Recruiter Corporate
      • Managing Shopify Payout Balances in Zoho Books

        I am recording my Shopify orders as Invoices and once Shopify credits my bank account I reconcile the payout to the specific invoices and create a new transaction to account for the Shopify Merchant Fee. That is fairly straightforward to me. How should
      • Charging for WhatsApp replies starting in October 2026

        Meta has announced that it will charge for reply messages on WhatsApp starting October 1, 2026, and the free 24-hour window will no longer exist. How will Zoho SalesIQ handle this billing? https://developers.facebook.com/documentation/business-messa
      • Upcoming Change: Increased character limits for module and field labels

        To provide greater flexibility in customizing your CRM, we are increasing the maximum character limits for module labels and field labels in Zoho CRM. What's changing? Label Current Limit New Limit Module Label 25 characters 50 characters Subform Module
      • SPAM (and some other) folders missing on three of my Zoho Mail accounts

        I have four email accounts with Zoho Mail. Three days ago, the Spam folder on three of these accounts vanished. It is gone on the Windows and Linux desktops as well as the web-based and Android versions, and I have tried it on multiple machines. The only
      • Using data from multiple sheets

        I am looking for a way to automate the process of taking multiple Zoho sheets and collating the data into one combined sheet (such that no duplicates occur). Currently I can only think of importing all the sheets into Excel and then running a macro to perform the task. Is there a simpler way offered by Zoho?
      • Cliq iOS can't see shared screen

        Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
      • Error 1011 saving website personalisation — blocking all changes (corrupted "home_page.content" field)

        When trying to save changes under Settings → Brands → MY COMPANY → Website → Personalisation → Messenger, I receive the following error: "Either the request parameters are invalid or absent" upon checking on the developer console of the browser I get
      • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

        Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
      • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

        Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
      • HR Helpdesk Cases

        We have Zoho One Enterprise. I'm trying to find HR Helpdesk Cases, but my UI does not match the documentation. I'm not sure how to move forward.
      • Tip #7 - Siri shortcuts in Zoho CRM

        Hello Everyone, Here is a tip about the 'Siri Shortcuts' feature and how it works in the iOS version of the Zoho CRM mobile app. What are Siri shortcuts? Siri Shortcuts are quick actions across your apps on iOS. They can perform an action automatically
      • Automatic Department and Employee Sync Between Zoho One and Zoho People

        Dear Zoho Support, I'm writing to propose a valuable feature request that would streamline data management and improve user experience within the Zoho ecosystem: automatic synchronization between departments and employees in Zoho One and Zoho People.
      • Nothing triggers a Journey

        I have been on the phone with Zoho support and they claim their development team needs to investigate more. However, I've found this is a pretty standard answer after a call takes any amount of time. After that, it's days and even weeks before it actually
      • Manually Backorder Sales Order and/or Change Sales Order Status

        Is there an option to manually 'backorder' a sales order, or otherwise change it's status?  In some cases, we receive orders for products that are out of stock, but we already have issued POs to our suppliers for replenishment.   Ex- we created a PO on
      • Backorder process review - Automating Removal of Sales Order from "On Hold" When PO is Received

        Hello Zoho Inventory Team, Currently, sales orders in On Hold status are released only when the bill for the purchase order is created. In our workflow, it would be much more efficient if the sales order could automatically move out of On Hold as soon
      • Kaizen #254 - Building a Temporal Lead Score Decay System in Zoho CRM

        Hello, CRM Wizards! Welcome to a fresh week of Kaizen. In this post, we will build a temporal lead score decay system that works alongside your existing scoring rules by introducing percentage-based score decay driven solely by customer inactivity. By
      • Metadata API Access to Functions

        I think it would be incredibly helpful to have api access to every function's code. Our team primarily uses deluge functions to update fields across modules according to business logic. I would like to create a visual dependancy model for our CRM, but
      • API actions/approvals endpoint returns UNAPPROVABLE despite user having full permissions and being the assigned approver

        Hi Team, We are trying to programmatically approve a record via the CRM API but consistently receive an UNAPPROVABLE error, even though the same user can approve the record without issue from the UI. Endpoint called: POST https://www.zohoapis.com/crm/v6/{module}/{record_id}/actions/approvals
      • Get a realistic picture of your revenue with Forecast Adjustments in Zoho CRM

        #crm25q1 Dear Customers, We hope you're doing well! Today, we're here with an important enhancement for business decision makers: forecast adjustments. Let's get straight to it! With technology on the rise and CX at its core, businesses are constantly
      • I am not able to check in and checkout in zoho people even location access allowed

        This issue i am facing in mackbook air m1, I allowed location in chrome browser and i also tried in safari but getting similar issue. Please have a look ASAP.
      • WhatsApp Vendors Module

        Hello, so WhatsApp works with the below, mainly with the customer side modules. Can we get functionality on the vendor side modules, i.e., PO, Bills, Vendor Credits, Payments Made, Purchase Received? WhatsApp is often the preferred method of communication
      • Upload ticket attachments via Drag-&-Drop

        Hello, if you want to upload a file to the ticket attachment you need to click the button and use the file browser to select and upload the desired file. In many cases, it would be much more efficient if you could simply drag the file to the browser window...
      • Elevate your Radar experience: Best practices part 3

        In the Spotlight: Zoho Desk's Radar app Customer support requires human intelligence combined with emotional intelligence. How about these coupled with contextual intelligence? These elevate the customer support experience. When providing support through
      • Migrating my email from GMAIL to ZOHO MAIL..........

        I am a long time GMAIL user and I really only understand how they operate, but after reviewing your tutorials and forums online, it is quite unbelievable how much more and how much more streamlined ZOHO mail is, not to mention ZOHO's wonderful, more advanced capabilities. I do have several questions about transitioning over to ZOHO.  Primarily, where is the best place to start, what do I do first? And how hard is it actually to move all my business and personal accounts over here?  When I sign up
      • Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

        Hi, Now when I try to reply to an email, I see the Unable to send message;Reason:553 Relaying disallowed. Invalid Domain voicemessagedownloader.com error. I tested sending an email when I set it up in the past and it worked. I have checked the Zoho Organization
      • RFID Scanner/Adapter Solution for barcode scanning

        Hello, We will be trialing using barcode scanning for item verification during our picking process. Using a phone or a tablet is awkward and uncomfortable. Are there any Zoho compatible RFID scanners, or an RFID device/adapter that will connect with a
      • Approval Process not retriggering after rejection when stage is manually changed back

        We have an Approval Process on the Opportunities module that triggers when Stage is changed to Negotiation (Execute on: Edit Only). On rejection, a field update action reverts Stage back to Proposal. The issue: after rejection, AE can manually changes
      • Next Page