Workflow logs in Zoho People | Administrator Guide | Help | Zoho People 5.0

Automation Logs - Workflow, Custom Button & Scheduler Logs

What are Automation logs in Zoho People?

Automation logs in Zoho People record the execution details of all initiated workflows, custom buttons and schedulers including their statuses. These logs are organized by date within the settings page of supported services. The purpose of a logs is to monitor workflow execution and to address any issues that may arise. 

Accessing Workflow & Custom Button Logs

Navigate to Settings > Select any service > Automation > Workflow & Custom Button Logs tab.



Workflow & Custom Button logs can include status for automated actions such as:
  1. Email Alerts
  2. Field Updates
  3. Checklists
  4. Webhooks
  5. Custom Functions
  6. E-Sign Flow
  7. Custom Button
When viewing failed custom function executions it is possible to view the reason and retrigger the execution. To do this hover, pointer over a failed log entry and hover pointer to reveal reason and retry options. 



You will be able to edit the string RecordId / String FormId when Executing the script


Hover pointer over the info (i) icon for additional details. It can contain details about why the execution failed.  Example:



Clicking on the info icon (i) for custom function displays the execution arguments used during the time of execution and additional info messages if any:



Other workflow logs status displayed can be: Success, Failed, Retry failed, Retry successful.
Alert
IMPORTANT NOTE
Retry option for custom functions is only available upto 10 days and the detailed Info logs are only stored in the system for 60 days. 



To support the retry option for custom functions, the 'void' return type must not be used. Use the 'String' return type instead to enable retry support. We recommend updating older custom functions that use the 'void' return type to the 'String' return type to ensure seamless functionality.


View Scheduler Logs

Navigate to Settings > Select any service > Automation > Scheduler Logs tab.
Info
Scheduler Logs is available only for the Manage Accounts service (within Settings).

You can click on the (i) icon on success status messages to view the email response ID. click on the info message icon to view execution details.

Filter Options

Click the Filter icon to view the various filter options. These options help you vary the displayed workflow logs based on the applied filters.


Services that support workflow logs

  1. Employee Information
  2. Attendance
  3. Shifts
  4. Onboarding
  5. Leave
  6. Performance
  7. Tasks
  8. Cases
  9. Timesheet
  10. Manage Accounts
  11. All Custom Services
Services that support custom button logs
  1. Employee Information
  2. Attendance
  3. Onboarding
  4. Leave
  5. Performance
  6. Cases
  7. Timesheet
  8. Manage Accounts
  9. All Custom Services

Services that support scheduler logs

  1. Manage Accounts