Specific Policies and Grace Periods | Attendance Service | Administrator Guide | Zoho People 5.0

Attendance Specific Policies and Grace Periods - Zoho People

What is Specific Policies feature in Attendance Service of Zoho People?

As the name suggests, this feature lets you customize attendance service-related configuration specifically for employees or for employees belonging to a specific shift.

Configuring Specific Policies

  1. Navigate to Settings > Attendance > Configuration > Specific Policies tab. Click on Add Specific Policy.
  2. Enter a name for the Specific Policy setting.
  3. Set the applicability for the specific policy. You can choose either UserEmployment Type, Department, designation or Shift. 


Info
Some of the setting that can be configured within specific policy are identical to those in the General Attendance PolicyDefault access permissionsLocation Tracking with the key difference being that additionally  grace periods can be configured as outlined below.
InfoIf an employee is eligible for multiple attendance policies, the applicable policy is determined based on the following order of priority: user-specific policies, employment type-based policies, department-based policies, designation-based policies, shift-based policies, and finally, the general attendance policy.

Grace Period 

Notes
As mentioned above, Grace Period is a unique feature that is available when configuring specific attendance policies.

What is Grace Period in Attendance Service?

Grace period allows you to define the number of permitted deviations when an employee arrives late, leaves early, or works fewer hours.
You can also track deviations from core working hours separately. If the allowed number of deviations is exceeded, you can specify the type of leave to be deducted.

Configuring Grace Period

  1. Navigate to Settings > Attendance > Configuration > Specific Policies tab. Click on Add Specific Policy scroll down and enable Grace period policy.

  2. Enter the allowed grace time for first check-in, last check-out, working hours, core working hours as required.
  3. Enter the number of deviations allowed and select the period within which it is allowed - week, month, or pay period.
  4. You can also consider deviations that occur on the multiples of the input number (example: 2 = 2, 4, 6, 8..nth deviation).
  5. Select how much leave is to be deducted (options include 0.25, 0.5, and 1) once the allowed deviation exceeds the allowed limit.
  6. Select the leave type from which leave is to be deducted.
  7. Enable Apply the highest absence penalty for multiple deviations setting to apply only the highest absence penalty when multiple attendance deviations occur on the same day.
    Info
    If an employee has multiple attendance deviations on the same day that result in both a 0.5-day absence under strict mode and a 0.25-day absence under the grace period policy, only the 0.5-day absence penalty will be applied.
    Attendance Policy: Highest Absence Penalty Example
    Shift Timing: 9:00 AM – 6:00 PM

    Grace Period: Employees can check in up to 1 hour late. This is allowed only once per month.

    Strict Mode (Based on Worked Hours):

    • Full Day: Work hours ≥ 9 hours
    • Half Day: Work hours ≥ 4 hours 30 minutes and < 9 hours
    • Absent: Work hours < 4 hours 30 minutes
    Day 1
    • Check-in: 10:15 AM
    • Check-out: 04:00 PM
    • Worked Hours: 5 hours 45 minutes
    • Late Check-in: 1st deviation 
    • Grace Period Penalty: None
    • Strict Mode Penalty: 0.5-day absence
    • Highest Penalty: 0.5-day absence
    • Attendance Status: 0.5 day Present, 0.5 day Absent
    Day 2
    • Check-in: 10:30 AM
    • Check-out: 05:00 PM
    • Worked Hours: 6 hours 30 mins
    • Late Check-in: 2nd deviation (grace limit exceeded)
    • Grace Period Penalty: 0.25-day absence
    • Strict Mode Penalty: 0.5-day absence
    • Highest Penalty Applied: 0.5-day absence
    • Attendance Status: 0.5 day Present, 0.5 day Absent

  8. Enable Notify by Email to automatically send email notifications to employees when leave is deducted or an absence is recorded. The notification email can be customized as needed.
Watch our help video on grace period in Zoho People: 


Grace period configuration examples (use cases)

Quote
Example 1

An organization has enabled the grace period policy with the following configurations



Based on the above configuration, more than two combined occurrences will lead to a leave deduction.

DayAttendance entryRule implication
MondayCheck-in late by 15 minutes1st deviation
TuesdayCheck-out early by 30 minutes2nd deviation
WednesdayTotal working hours less than 06 hours0.25 days of casual leave deducted
Friday Check-out early by 20 minutesMarked as Absent (casual leave balance lapsed)
Quote
Example 2

An organization has enabled a grace period policy with the following configuration:



Based on the above configurations, Rule 1 and Rule 2 will work independently. 

Rule 1:
DayAttendance entryRule implication
MondayCheck-in late by 15 minutes1st deviation
Tuesday Check-in late by 30 minutes0.5 days of casual leave deducted.

Rule 2:
DayAttendance entryRule implication
MondayWorking hours less by 15 minutes1st deviation
TuesdayWorking hours less by 30 minutes2nd deviation
WednesdayWorking hours less by 20 minutes0.5 days of casual leave deducted
Quote
Example 3

An organization has enabled a grace period policy with the following configurations:



Rule 1:
DayAttendance entryRule implication
MondayCheck-in late by 15 minutes1st deviation
TuesdayCheck-out early by 30 minutes0.5 days of casual leave deducted
ThursdayCheck-in late by 20 minutes0.5 days of vacation leave deducted (casual leave balance lapsed)

Rule 2:
DayAttendance entryRule implication
MondayWorking hours less by 25 minutes1st deviation
TuesdayWorking hours less by 30 minutes2nd deviation
WednesdayWorking hours less by 20 minutes1 day of casual leave deducted

Notes
The grace period set will be applicable in the following cases:
While importing check-in or check-out entries of employees
Manual attendance entries were added by the administrator.

During attendance regularization:
If an employee has applied for leave either for the first half of the day, the first quarter of the day, or an hour-based leave within the range of the configured grace period, then the check-in policy grace period will not be applied.
If an employee has applied for either the second half of the day, the last quarter of the day, or an hour-based leave within the range of the configured grace period, then the check-out policy grace period will not be applied.


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