Hello Workplace Community,
Let’s take a look at the new features and enhancements that went live across all Workplace applications this March.
Zoho Mail
When you Reply or Reply All to an email, original attachments can now be included automatically in your reply email— just enable Include Attachments in your Mail settings.
View subtasks within a main task as separate items in ToDo. Simply enable the Show all Subtasks option under More options to display them individually for easier management.
Blocked accounts enhancements
Blocked accounts are now easier to manage! Admins can view them in two distinct lists in the Admin Console, —Temporarily Blocked Accounts and Permanently Blocked Accounts. This makes it simpler to track and manage blocked users accounts effectively.
Zoho Cliq
Cross data center communication
You can now communicate with users who have Cliq accounts in different DCs (Data Centers) through external channels. It should be noted that for you to do so, your admin must enable worldwide communication policies in the admin panel.
Configurable Workdrive notifications
You now have the flexibility to configure how WorkDrive file-sharing notifications appear in Zoho Cliq. Based on your preference, you can choose to get your notifications directly in your private chat from the specific user, within Taz, or disable them entirely.
Enhance your messaging experience on mobile with the new Rich Text Editor. Format your messages with bold, strikethrough, hyperlink, and much more, for better readability. To access formatting options, simply select the text after typing in the editor.
Media domain whitelisting
All of our media servers are now grouped under a single domain, making it easier for your admin team to manage access. Instead of whitelisting multiple server IPs, admins only need to whitelist one domain to ensure calls and meetings work smoothly.
Stay engaged with discussions and trending topics by integrating Reddit with Zoho Cliq. Create Reddit posts, explore trending content, share relevant posts, and much more directly from within Zoho Cliq. You can try the extension from
here.
Organize your thoughts and keep track of important notes with the Evernote extension. Capture ideas, sync notes seamlessly, and access them directly within Zoho Cliq. You can try the extension from
here.
We have made improvements to the Polls extension to give you more control:
- Export poll results as a CSV for easy data analysis.
- Set a custom duration for your poll, as long as it’s within the 7-day limit.
- Get notified by the Poll Bot whenever a poll you are participating in has been modified.
Zoho Connect
Easily track member activity, engagement, and other metrics of a group in one place.
Keep up with the latest activities by users you've followed with instant notifications in Zoho Connect.
Zoho Writer
Generate a concise summary of your document to provide a quick overview of the content and easily share or refine it.
Zoho Sheet
You can now upload an image and instantly convert it into an editable spreadsheet.
Using Pattern Fill in Zoho Sheet, you can automatically fill data in your other cells based on the data present in the adjacent cells.
Collaborating globally is smoother than ever before. With the new Translation feature in Zoho Sheet, you can seamlessly translate content across 74 different languages in a few simple steps.
Zoho Meeting
With Zoho Desk integration now in Zoho Meeting, you can track, respond to, and resolve meeting-related tickets directly from Zoho Desk to improve customer engagement and support efficiency.
You can now initiate a Personal Meeting Room session directly from the in Zoho Meeting Android app. Personal Meeting Room creates a reserved meeting space with a unique meeting ID/link that can be reused for regular meetings with the option to customise links.
We have now introduced an option to add co-hosts while scheduling a meeting session.
Latest Updates in the Zoho Meeting Mobile App:
- Breakout Rooms on iOS: Join breakout rooms seamlessly while attending meetings on your iOS device.
- Personal Rooms on Android: Start personal meeting rooms directly from the Zoho Meeting app on your Android device.
Zoho Show
With Zoho Show’s integration with Zoho Survey, you can easily add your survey results to your presentation as charts without switching tabs or downloading files.
Zoho Trident
You can now add files from Zoho WorkDrive directly to your emails without the extra step of downloading them to your device. It’s a faster, easier way to share the files you already have in the cloud.
Your Zoho CRM calls, meetings, and tasks now show up right inside Trident’s unified calendar. That means an organized view of your workday and no more scheduling conflicts.
Skip long forwards and cluttered threads. Create a permalink to the email you want to share, control who sees it, and set how long it’s available.
Easily stay on top of your inbox as well as those delegated to you, side-by-side in Trident. Depending on your permission level, you can view, read, or reply to emails, on behalf of the mailbox owner.
Recent Topics
Non-depreciating fixed asset
Hi! There are non-depreciable fixed assets (e.g. land). It would be very useful to be able to create a new type of fixed asset (within the fixed assets module) with a ‘No depreciation’ depreciation method. There is always the option of recording land
Ability to translate Zoho CRM Kiosks
Hi team, Is support for translating kiosk text and screen names in the Zoho CRM translation tool planned on the roadmap? Thanks,
How to use filters on all products page? Or even a category page?
Hello, I am trying to create some filters so users can use filters to find products they are looking for. So what i am trying is to create a filter according to price lets say. So if i define it this way i am expecting to see this filter option on category
audio and video comments in tasks in zoho projects
Hi, is it planned to have the ability to post audio and video comments? the whatsapp wechat format of communicating is a reality... tools like zoho project would facilitate a lot teamwork by facilitating the way in which we can give feedback in audio and video rather than only text. thx!
Zoho Projects app update: Voice notes for Tasks and Bugs module
Hello everyone! In the latest version(v3.9.37) of the Zoho Projects Android app update, we have introduced voice notes for the Tasks and Bugs module. The voice notes can be added as an attachment or can be transcribed into text. Recording and attaching
Boas práticas de desenvolvimento em Deluge
O Deluge (Data Enriched Language for the Universal Grid Environment) é a linguagem de script utilizada em diversas aplicações do ecossistema Zoho, como Zoho Creator, Zoho CRM, Zoho Books e Zoho Flow. Ela foi projetada para permitir automações rápidas
Zoho Books | Product updates | February 2026
Hello users, We’ve rolled out new features and enhancements in Zoho Books. From Advanced Reporting Tags to the ability to mark projects as completed, explore the latest updates designed to improve your bookkeeping experience. Introducing Advanced Reporting
Send emails directly via Cases module
Greetings all, The ability to send emails from the Cases module, which users have been eagerly anticipating, is now available, just like in the other modules. In Zoho CRM, Cases is a module specifically designed for managing support tickets. If your organization
Seeking a WhatsApp Business App (not API) Zoho CRM integration
We have a business need to integrated WhatsApp Business App (not API) into Zoho CRM to centrally manage communications between our Sales team and Leads & Contact. Is there a reputable integration available for this scenario of ours? Core features we would
Zoho Sign 2025–2026: What's new and what's next
Hello! Every year at Zoho Sign, we work hard to make document signing and agreement execution easy for all users. This year we sat down with our head of product, Mr. Subramanian Thayumanasamy, to discuss what we delivered in 2025 and our goals for 2026.
Force mandatory entry on one of two fields on Contacts
We are finding our users aren't always entering a phone number or email address of a contact. We would like to make these fields mandatory but realize they won't always have both pieces of information, but should at least have one. Is there a way to make either the Phone number OR Email Address fields mandatory on the Contacts screen. We want to make sure they fill in at least one of those fields. Is this possible?
Removing To or CC Addresses from Desk Ticket
I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results
Error AS101 when adding new email alias
Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
Intergrating multi location Square account with Zoho Books
Hi, I have one Square account but has multiple locations. I would like to integrate that account and show aggregated sales in zoho books. How can I do that? thanks.
Is there a way to configure dark mode for Campaigns emails that go out to customers?
I've found a lot of information on how to configure dark mode for my (The user) personal Zoho workspace and email, but is there any way to edit dark mode settings on emails that we send out to customers via campaigns? We sent out a test email the other
Can I hide empty Contact fields from view?
Some contacts have a lot of empty fields, others are mostly filled. Is there a way I can hide/show empty fields without changing the actual Layout? I would like to de-clutter my view, and also be able to add information later as I am able. I would be
CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
Auto-publish job openings on my Zoho Recruit Careers Website
I have developed a script using the Zoho Recruit API that successfully inserts new jobOpening records to my Zoho Recruit website, but my goal is to auto-publish to the Careers Website. The jobOpening field data shows two possible candidates to make this
Zoho Recruit - Email Relay
Good day, Has anyone succeeded in setting up an email relay for Office 365? If I add the details from https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4ac95353, I get the connection error. Regards, Eka
Credit Card Terminal for Zoho Books
Hello, Instead of punching the credit card number manually for customer payment, do you have a third-party hardware credit card reader that works with Braintree? Thank You
How do you print out the invoices comments
I have some invoices where i need to print out the comments that show when reminders and etc were sent how do we print those out in Zoho Books.
Feature Request: Enable Custom PDF Layout Editor for All Modules (Including Package Slips)
Hello Zoho Community and Product Team, I am writing to share a suggestion that would significantly enhance the customization capabilities within Zoho Books. We all appreciate the power of the Custom PDF Layouts (the "New" template engine) that allows
Need advice for product/item search functionality when adding invoices.
My client uses "Catalog or Vendor" name and Product code to search for his items. But Zoho only allow to search by product name and SKU when adding items to Invoices/Estimates. Clients product codes are not unique as they may overlap from different catalogs/vendors.
How to dynamically pass IDs from one API response to a second API call in Zoho DataPrep?
Hi Team, I am setting up a global consolidated reporting pipeline in Zoho Analytics (India) using Zoho DataPrep as the ETL engine. I am pulling data from multiple Zoho Books Data Centers (US, Singapore, India) thats why i used the URL Source (OAuth 2.0)
Please can the open tasks be shown in each customer account at the top.
Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
Zoho Recruit -> Exchange Online Relay
HI! I have tried to connect Recruit to our MS 365 Exchange Online without any luck. I use this guide https://help.zoho.com/portal/en/kb/recruit/outreach/email-relay/articles/email-relay-zoho-recruit#Configuring_Email_Relay_Settings Do anyone have the
Feature Request: "Send Invitation" Toggle for Events
I am writing to request a critical "Quality of Life" update for the Activities module. Currently, adding people to the Participants field in an Event triggers an automatic email invitation/acceptance tracking with no way to opt-out. For general events
Account Review Pending - Daily Limit 100
Hi ZeptoMail Team, I'm writing to request a manual review of my account. I am currently stuck on the 100-email daily limit and cannot purchase credits. Status: My domain is already verified (DKIM/CNAME). Issue: The "Customer Validation" option is no longer
Automation Series: Move Tasks to a different Task List on Status Change
In Zoho Projects, you can automatically move a task from one task list to another when its status is updated. This keeps your tasks organised and ensures better visibility while reducing manual work. For instance, during a product launch, the marketing
Introducing Bigin's all new integration with Microsoft Teams
Picture this: You are on call with your team to discuss some important deals that need to be closed soon. While discussing each deal, your team has to switch back and forth between your Teams account and Bigin account to refer to details about the deal.
Scaling the customer journey: What's new in CommandCenter
Dear Customers, The last time we connected about CommandCenter, it was about the tool's new controls and revamped UI. Personally, the overhaul of the UI from the last update, still excites me. Today, we're here with news about its scalability and added
Adjusting Physical Inventory
Not getting very far with support on this one, they say they are going to fix it but nothings happened since November. Please give this a thumbs up if you would like to see this feature or comment if you have some insight. Use Case: Inventory set to be
Dynamic Remaining Quantity in Lookup During Allocation
Hi everyone, From what I understand in Zoho Creator, lookup fields only display the stored value from the source record and do not dynamically update while a form is being filled. Because of this, showing a real-time updated remaining quantity inside
Is it possible to use HTML formatting in SMS messages sent from Zoho?
Hi everyone, I have a question regarding sending SMS from Zoho When we send emails from Zoho, we can include HTML code to format the message (like adding links, styling, etc.). Is it possible to do something similar when sending SMS messages through Zoho
Important update: Migrate to the new SalesIQ live chat widget before April 14, 2026
This is a final reminder to migrate to the new SalesIQ Live Chat Widget before April 14, 2026. The old live chat widget will be deprecated after this date. To continue providing a faster and more engaging chat experience, we recommend upgrading to the
If your IM chats aren’t auto-assigning, here’s what to check
Hey everyone! We’ve been seeing quite a few questions around Instant Messaging (IM) Chat Routing in Zoho Desk, especially around how it actually behaves in real time. So I thought I’d share a practical breakdown of what’s happening behind the scenes.
connect zoho creator with google drive
Hello everyone, I need to connect to a folder drive. The idea, is that google drive loads a text document with some data, I must read that text document to be able to autofill a form that I have in zoho creator with that data. I also attach PDFs and place
Uploaded files are not included when using "Include user submitted data" in Email Notification
In Send Email notification workflow in Zoho Creator, there is an option called "Include user submitted data" which allows the email to contain all the form submission details. However, when this option is enabled, files or images uploaded through File
Extend Zoho Canvas Customization to Zoho Creator Forms and Reports
Currently, Zoho Canvas allows users to design and customize the UI of Zoho CRM modules with a much better visual experience. This helps organizations create cleaner layouts, improve usability, and design interfaces that match their workflows. However,
Kanban View for Projects.
At our organization, we describe active projects with various statuses like "In Proofing" or "Printing" or "Mailing". In the Projects view, one can set these project statuses by selecting from the appropriate drop-down. While this works, it's difficult to view and comprehend the progress of all of your projects relative to each other in a table. Creating a Kanban view for projects where I can move them from one status to another allows me to see where each project is in the order of our workflow.
Next Page