Zoho Community Digest - July 2026| Part 4
Hi everyone, and welcome back!
We're closing out July with a strong final week, from a major LinkedIn integration in Zoho Recruit to AI-powered forecasting in Zoho Analytics. There are also a few heads-ups worth noting, including API changes in Zoho CRM and a WhatsApp pricing shift coming in October. Here's everything new from July 25–31, 2026.
Community Spotlight
Noteworthy contributions from the community this week.
Damien Cregan
Zoho MVP
Zoho Creator Community
Need to fade or disable past dates in a Creator Calendar View? Damien mapped out five approaches, from On Load workflows to JS Widgets, with code and a working example.
A calculation bug was breaking Deluge on Currency and Decimal fields set to the 1.234.567,89 format. Damien replicated it and spotted that formula fields still worked, which helped Zoho find the root cause.
At a glance
Sales & Marketing
Zoho CRM: Mandatory field behavior changes in APIs (by October 2026)
Zoho Forms: Password-protected PDFs
Email, Storage, and Collaboration
Zoho Trident: Trident for Windows v1.43.5.0
Zoho Notebook: Notebook Pro Plus plan
HR
Zoho Recruit: LinkedIn RSC integration | Multiple hiring pipelines
Service
Zoho Desk: WhatsApp Business message pricing update (October 2026)
Project Management
Zoho Projects: Time Log Grid View update
Zoho Sprints: Built-in meeting provider
BI and Analytics
Zoho Analytics: July 2026 updates (Time Series AutoML | PMML import | Forecasting in Pivot Views)
Zoho DataPrep: New EU outgoing proxy IPs (action needed)
Sales & Marketing
Zoho CRM
Heads up: mandatory field behavior is changing in the APIs
Zoho CRM is planning API updates expected to roll out by the end of October 2026. Last_Name in Leads and Contacts will no longer be system-mandatory, and you'll be able to configure either First_Name or Last_Name as mandatory based on your layout. There are breaking changes to the metadata and Get Records APIs, so if you have integrations touching these fields, it's worth reviewing them now. Nothing is live yet. Check the announcement and the comments for the technical details and guidance on adapting your integrations.
Zoho Forms
Put a lock on PDFs generated from your forms
Zoho Forms now lets you password protect PDFs generated from submissions. The password can be static or built dynamically from the respondent's own answers, so every PDF gets a unique lock tied to that person's data.
Email, Storage, and Collaboration
Zoho Trident
Smarter email and more conference options on Windows
Trident for Windows now shows live Zoho Desk ticket data inside email notifications. Zoho Cliq Meeting is available as a conference option when creating calendar events, with the meeting link shared automatically. WorkDrive files can be opened directly in the browser, and the app expands to the Singapore and UAE data centres.
Zoho Notebook
One plan for everything: introducing Notebook Pro Plus
Notebook Pro Plus bundles Notebook Pro and Notebook AI into one plan: 500 GB storage, 1 GB file uploads, 180-minute audio recordings, PDF annotation, version history, and the full AI suite including transcription up to 30 hours a month and AI-powered Mind Maps.
HR
Zoho Recruit
Your LinkedIn Recruiter and Zoho Recruit are now connected
LinkedIn RSC (Recruiter System Connect) is live in Zoho Recruit. See which candidates are already in your pipeline while searching LinkedIn, export any profile in one click, and have InMail history sync automatically. LinkedIn Hiring Assistant customers automatically qualify for RSC+, which connects job requisitions to LinkedIn Hiring Projects and runs AI evaluations across your applicant pool inside Zoho Recruit.
Every job opening can now have its own hiring pipeline
Every role used to share the same hiring pipeline regardless of how different the process was. Now you can create dedicated pipelines for different roles, departments, or industries, each with their own stages and statuses. Clone an existing pipeline, switch a live job opening mid-process, and choose whether historical data follows.
Service
Zoho Desk
WhatsApp service messages will be charged from October 1, 2026
Service messages sent within the 24-hour WhatsApp customer window are currently free. From October 1, 2026, Meta will charge for them at the same rate as utility and authentication messages. Rates vary by country, so check your volume and Meta's rate card before the deadline.
Project Management
Zoho Projects
Track team hours more clearly with the new Time Log grid view
The Time Log grid view now has a split layout with logs on the left and a calendar-aligned date grid on the right where you can enter hours directly into cells. A summary row at the top totals hours per day, and you can set it to display Hours, Days, or Percentage. It's available in both the global Time Log module and within individual project Time Log tabs.
Zoho Sprints
No more switching apps for sprint meetings
Zoho Sprints now has a built-in meeting provider. Start a meeting in one click, download recordings and chat transcripts afterwards, and log minutes in comments for offline sessions.
BI and Analytics
Zoho Analytics
July brings smarter predictions and broader connectivity
AutoML now supports Time Series forecasting, so you can predict demand, revenue, and inventory from historical data without writing code. External ML models can be imported via PMML (Predictive Model Markup Language) and applied directly to your data. Forecasting has also landed in Pivot Views, and the update brings System Tags, new connectors for GreytHR and Cin7 Core, and Live Connect support for MongoDB and ClickHouse. Check the announcement for the full list.
Zoho DataPrep
Action needed: allowlist the new EU proxy IPs
Zoho DataPrep has new outgoing proxy IP addresses for the EU data centre. If your systems restrict inbound traffic, these need to be allowlisted for DataPrep to keep reaching your data sources. Check the announcement for the full list and update your allowlist if you haven't already.
That's a wrap on July! Four weeks, four parts, and a lot shipped across the Zoho ecosystem. Drop a comment on what stood out for you this month, and we'll see you in August!
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Sticky Posts
Zoho Community Digest - July 2026 | Part 1
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While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19. 1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturnIssues with Forum posts approval in Zoho Community
Hi All, Issue: Some of you have reported that the posts/comments made today are going for moderation. The issue started few hours ago, and the behaviour was reported in CRM and Creator Forums by a few customers/partners. We were able to see the same problem in a few other product forums too. How it impacts you: Don't worry if you find that your posts and comments are stuck in moderation. Your posts/comments are safe. Please don't duplicate them. We're keeping a tab on the development and approving
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