What are the primary and secondary devices in the OneAuth app?
You can install the OneAuth app on multiple devices, and mark one of them as your primary device and the others as secondary devices. This is useful when you don't have the primary device with you but you need to sign in to your Zoho account. If you only have one mobile device set up, it will be your primary device by default.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Zoho DataPrep Resources
Design. Discuss. Deliver.
Related Articles
How to change a device from secondary to primary
Open the OneAuth app on your device. Tap Devices on the home page. Tap the device you want to make primary under SECONDARY DEVICES. Tap Make Primary, then tap OK.How to use secondary OneAuth device for authentication without making it as primary
If you have configured a secondary device for your OneAuth, you can manually specify your authentication device when you sign in to your Zoho account. Go to the accounts.zoho.com. Enter your Zoho account credentials, then click NEXT. By default, you ...Can I install OneAuth in different devices?
You can install OneAuth on multiple devices and designate one of them as your primary device and the others as secondary devices. This is useful when you don't have the primary device with you, but need to sign in to your Zoho account. If you only ...Manage devices
You can install Zoho OneAuth on multiple devices and set them as primary and secondary devices. Having secondary devices will help you with app recovery if you lose your OneAuth app. Note: You can set only one device as Primary and your push ...What should I choose when recovering OneAuth?
If you're reinstalling OneAuth or regaining access to the app, ensure that you have made the device a primary device. Primary devices will receive push and alert notifications such as MFA enabled, new sign-in messages.