Using third-party tools to host online events | Zoho Backstage

Hosting online events with other services

Host the sessions in your event with third-party services that allow you to broadcast to your audience. This is useful if you and your audience are already using a specific third-party web-conferencing or meeting tool. Provide the necessary details about the particular service in Zoho Backstage to continue planning your event effortlessly.

Entering online event details for other services 

Set up your event details to help attendees understand what your event is about. Present sessions with third-party webcasting services such as Webex. Add a meeting link from a third-party web-conferencing tool or provide a dial-in number to host your sessions through their service.

  1. Click the Events tab on the top bar in your portal.
  2. Click Create Event in the top-right corner. The Create an event dialog box will open.

  3. Choose the source language for your event's microsite. This is the default language that your attendees will view your microsite in.
  4. Enter a title for your event.
  5. Select the Online radio button in the Event type section.
  6. Set the start date and time and the end date and time.
  7. Click the Create button to go to the Event Details tab in the Microsite Builder. Your event will be saved as a draft. The Microsite Builder will open with the following tabs: Event Details, Agenda, Speakers, Tickets, Sponsors, and Design.
  8. Click the Event Details tab. The details that you provided in the Create an event dialog box will be displayed in this tab. By default Backstage OnAir is selected in the Webcast service section.

  9. Click Change service in the Webcast service section. The Choose webcast service dialog box will open.
  10. Select the Other service option.
  11. Click the Change button. The Change webcast service dialog box will open.
  12. Click the Change button. The Webcast settings dialog box will open.
  13. Select the Single webcast link or Multiple webcast links radio button as required.
    1. If you've selected the Single webcast link radio button, enter the online meeting or webinar link of your web conferencing software in the Webcast link textbox. Then enter the dial-in number.
      Note: If you want to add multiple webast links for each session, they can be added in the Sessions tab.
  14. Choose an option in the Enable join button dropdown to indicate when people can participate in sessions.
  15. Select an option from the Join button visibility dropdown to decide who can access the session.
  16. Click the Save button. The Event details tab in the Microsite Builder will display and the Webcast service section will be updated with the details you have provided.

  17. Select the time zone that the event is taking place in.
  18. Enter a summary using search-friendly keywords.

  19. Enter an event description to tell your attendees what to expect from your event.
  20. Select the type of event you are going to host from the Category dropdown.
  21. Add keywords and phrases that describe your event in the Tags dropdown to enable better search results when people look up your event on Backstage. Use commas or the Enter key between each tag.
  22. Add a social media link about your event in the Social pages or Handles section.
    Note: You can link the following social pages to your event: Twitter, Facebook, LinkedIn, Instagram, Telegram, Medium, and Youtube.
  23. Click any of the tabs at the bottom of the Microsite Builder to continue editing your event.
    Note: You can click the Go to Dashboard button to navigate to the Event Console.

Note:
  1. You will be automatically added as an organizer when you create an event.
  2. Details entered in the Event Details tab will be auto-saved. This information will appear on the microsite of your event and the attendee app after you publish the microsite.
  3. To stream audio along with the session presentation when connecting with a third-party conferencing tool, add a toll-free dial-in number when setting up the service.


 
Other things you can do to plan your event include:
  1. Setting up an agenda
  2. Creating and managing sessions
  3. Adding members to your team and customizing member role permission
  4. Configuring tickets
  5. Handling sponsorship
  6. Designing the microsite 
  7. Creating discussion channels

Note: 
  1. When inviting guest speakers to an online event, ensure that you add their email address to their profile so that they can join and conduct sessions.
  2. You can't configure hosts for sessions when using third-party services for webcasting your event.

Once you have created your event, you can manage and conduct it by:
  1. Launching your event by importing attendees, setting up emails, publishing the event microsite, and managing attendee queries
  2. Promoting the event on social media and other networks
  3. Managing event operations on the event day like managing orders, checking in attendees, and making announcements
  4. Customizing forms to fit your needs
  5. Viewing your team member's activities

Multiple webcast links when using other third-party services is a paid feature enabled based on your subscription plan.


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