Start Conversations Via Bugs | Online Help | Zoho BugTracker

Start Conversations Via Bugs

The Zoho Cliq extension allows you to start a chat from the bug details page. The user who reported the bug and the users assigned to resolve the bug are added as participants by default. Other users can be added to the conversation before you create the chat.

Benefits:

  1. Create a channel specific to the bug
  2. Streamline conversations
  3. Add concerned users automatically

Start Conversations Via Bug

  1. Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
  2. Click on the Bugs tab in the top band to open the Plain view.
  3. Click on a bug to open the details page.
  4. Click the chat icon   to start a discussion.

  5. Click New Conversation.
  6. The bug title is the default title for the conversation. It can be changed in the Title field.
  7. The bug owners and creators are the default participants. Other participants can be added in the Select Participants field.
  8. Add new participants before you start the discussion.
  9. Click Add.
  10. Click the chat icon  to catch-up on the previous discussions in the history.

Besides, you can also delete or edit a conversation. To edit or delete a particular conversation hover over it,  click and select Edit or Delete option. Stay on track and don't miss out on any project updates.

  • New participants cannot be added later.
  • This feature is available for Express, Premium, and Enterprise users.

    Zoho DataPrep Personalized Demo

    If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

    Zoho CRM Training

      Create, share, and deliver

      beautiful slides from anywhere.

      Get Started Now





              Zoho CRM Training Programs

              Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

              Zoho CRM Training

                Zoho SalesIQ Resources



                    Zoho TeamInbox Resources




                              Zoho DataPrep Resources

                                Zoho DataPrep Demo

                                Get a personalized demo or POC

                                REGISTER NOW


                                  Design. Discuss. Deliver.

                                  Create visually engaging stories with Zoho Show.

                                  Get Started Now











                                                        • Related Articles

                                                        • Link Bugs

                                                          Link bugs and track and close them. You can associate bugs based on a criterion, restrict bug closure, duplicate and clone bugs. And you can link bugs using the default link types such as Blocks, Depends, Related, Duplicate etc. or you can create ...
                                                        • Delete Bugs

                                                          Delete Bug From The Details Page Select a project from the Recent Projects section or from the Projects tab in the left navigation panel. Click on the Bugs tab in the top band to open the Plain view. Alternately, you can click on a bug from the ...
                                                        • Export Bugs

                                                          You can export bugs to an xls or csv file and import them to another project. Feature Availability: All paid plans. Select a project from the Recent Projects section or from the Projects tab in the left navigation panel. Click on the Bugs tab in the ...
                                                        • Update Bugs

                                                          As bugs progress towards a resolution updating details is important to keep team members informed. Bug details can be updated in bulk or individually. Update Details in Bulk Select multiple bugs and update field value in bulk. Select a project from ...
                                                        • Submit Bugs

                                                          Submit Bugs in your projects. A unique issue ID is created and assigned to your bug automatically. Submit Bugs Select a project from the Recent Projects section or from the Projects tab in the left navigation panel. Click on the Bug tab in the top ...

                                                        Resources

                                                        Videos

                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                        eBooks

                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                        Webinars

                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                        CRM Tips

                                                        Make the most of Zoho CRM with these useful tips.



                                                          Zoho Show Resources