CRM | Activities | Knowledge Base

Activities
Notes on Action Required | Activities tab deprecation
Activities tab deprecation — Overview Effective March 15, 2024, we will deprecate the Activities tab in Zoho CRM. Please note that you can continue to view and work with your Activity records through the existing individual modules—Tasks, Meetings, ...
Deprecation of the Activities tab — FAQs
Effective March 15, 2024, we will deprecate the Activities tab in Zoho CRM. Please note that you can continue to view and work with your Activity records through the existing individual modules—Tasks, Meetings, and Calls—even after the Activity tab's ...
Working with Meetings
Availability Permission Access to Meetings that include View, Create, Edit, and Delete permissions. Create Meetings Meetings are activities for the interactions between a business and its customers at a specific place and time. Meetings can be held ...
Booking appointments for services
An appointment can be booked for a service from the Appointments module in Zoho CRM. With customer details, service information, and appointments in the same database, you can get a complete overview of an individual's preferences and booking ...
Logging Calls
An essential part of a rep's daily activities is to make and receive calls. They need to track calls that are made to the customers, schedule calls according to the customer's availability, maintain details of the discussions in their database, and ...
Working with Tasks
Events is renamed as Meetings Availability Permission Required Access to Tasks that include View, Create, Edit, and Delete permissions. Create Tasks A task is a piece of work that is usually time bound. In Zoho CRM, tasks are listed in the record's ...
Sales Activities - An Overview
Activities module is split up into Tasks, Calls and Meetings modules. This change will reflect for users who signed up after September 6, 2021. Existing users will have both the Activities module and the individual Tasks, Calls and Meetings modules ...

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