Community
Setting up Community Forums - New UI
Community is a prominent support channel that provides people with a platform to collaborate and discuss topics of mutual interest. Customers can ask questions, seek support, post tips, answer each other's questions, or initiate discussions. Agents ...
Configuring Gamification for your Community
Scenario Justin Case is an active contributor to the Community group at Zylker. He never misses giving his suggestions or opinions when needed. He also ensures to share his learnings with the group. In doing so, he was earning a lot of popularity in ...
Setting up Community Forums
The community is a prominent support channel wherein people collaborate on topics of mutual interest. It typically consists of your customers who ask questions, seek support or initiate discussions on topics of common interest - all from a single ...
Community Actions: Add, Reply, Follow Topics and Convert Posts to Tickets
A support community is a forum in which you can ask questions, propose ideas or start a discussion with customers. This can be a great place to engage with your customers by responding to their questions. Also, if there is a customer who is posting ...
Community Views: Dashboard and Recent Posts
Zoho Desk provides an interactive dashboard for your community, based on the metrics that matter. Your Dashboard Home Page will display metrics for all topic types in your community, as well as statistics for individual topic types such as Questions, ...

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