How long will the emails be retained?

How long will the emails be retained?

Generally, emails of all user accounts are retained as per the default retention policy set by your administrator. In case, custom retention policies are configured, emails that match the criteria are retained for the retention period mentioned in the policy.
Custom retention policies take precedence over the default policy. So, mails are retained by the retention period which is longer. Any mail that is on-hold will be retained even if the email is older than the retention period. Mails on hold are deleted only after the hold is removed.

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                                                                                                      • Related Articles

                                                                                                      • What is the default retention policy?

                                                                                                        The default retention policy determines the period for which the emails of all users in the organization would be retained. The default retention policy for your organization can be set by your Administration while enabling eDiscovery. By default, ...
                                                                                                      • Can I create a custom retention policy?

                                                                                                        In case there are any special or custom requirements that need certain emails to be retained for a specific period other than the set default retention period, then the administrators can define custom retention policies. 
                                                                                                      • How long can I set the retention duration period?

                                                                                                        By default, the retention period is 365 days. You can set the retention period either to a specific number of days (up to 10yrs or 3650 days) or choose ‘Retain forever’, if required. ‘Retain forever’ will never purge or delete the emails and can lead ...
                                                                                                      • When will the retained email be purged from the eDiscovery storage?

                                                                                                        Mails are retained according to the Default retention policy or the Custom retention policy defined by the administrator. Mails older than the set retention period are considered as expired emails and are purged from storage once every 10 days. ...
                                                                                                      • How can I place a litigation hold on a specific custodian's emails?

                                                                                                        A 'Hold' retains the email that is required for the investigation, based on a specific set of conditions. Since a single investigation or case may require to retain different sets of emails based on various conditions like the subject, received time, ...
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