FAQs on Zoho Show add-on for Confluence.

Frequently Asked Questions - Zoho Show for Confluence

  1. What is the Zoho Show for Confluence add-on?
    The Zoho Show for Confluence add-on enables you to create, edit, and work on presentations with your team simultaneously, right from within Confluence's ecosystem. The Show add-on is tightly integrated with Confluence to design and publish your visually attractive project ideas, status reports, and infographics quickly and seamlessly.

  2. Why should my team use Zoho Show for Confluence add-on? 
    Using Zoho Show and Confluence together helps illustrate a bigger story or plan for your  business and organizational projects, with the use of spectacular presentations. This provides the following benefits to you and your team:
    1. A single and complete presentation tool for all your needs
    2. A centralized space for teams to work and collaborate in real time
    3. Brainstorm and discuss presentation ideas with peers using in-line comments
    4. Publish and deliver your materials (knowledge base articles, blogs, annual reports, etc) to a worldwide audience
    5. No need to sign up or toggle between multiple app accounts.
    6. Secure cloud storage for your presentation data
  1. Is the Zoho Show add-on free? 
    When you download the Zoho Show add-on, a 30-day free trial will be initiated automatically. You can later subscribe to their paid plans from here. 

  2. Can I extend my free trial period?
    You cannot extend your free trial period for Zoho Show add-on. To subscribe for a paid plan after a free 30-day trial period, and get detailed information on pricing, click here.

  3. Do existing users have to sign up for Zoho Show?
    Not at all. You just need to create your account with Atlassian to start using Zoho Show within Confluence. 

  4. How do I install or configure Zoho Show within Confluence?
    Installing the Zoho Show Confluence add-on is quick and easy. Follow these steps in our user guide to install and start creating your marketing, sales, and all other business presentations within Confluence.

  5. Where is my presentation data stored?
    All your presentation data created using Zoho Show within Confluence is stored on Zoho's servers. Note that, all Zoho products are GDPR compliant and keeps both the individual's and business data safe and secure. 

  6. What happens to my data if I disable or unsubscribe to the Zoho Show add-on? 
    Unsubscribing from Zoho Show for Confluence holds your data until a period of 15  days for Free plan and 60 days for Paid plan. After this time, the data will be deleted. 
     
  7. Do payments for the add-on recur automatically?
    Yes, your Zoho Show add-on account recurs automatically unless it is cancelled before the next recurring billing date listed on your account. If you do not want your account to renew  automatically, you must cancel before the renewal date.

  8. Can I copy and paste a presentation from one Confluence page to another?
    Yes, you can. To do this, open the Confluence editor you want to copy a presentation from, press Ctrl+C, then paste them inside your required Confluence page. To learn more,  click here.

  9. Can I link a presentation that is attached to other Confluence pages?
    Yes! Refer this link to learn how to link to existing presentations on Confluence.

  10. What customer support do you offer for Zoho Show add-on users?
    You can write to our support personnel anytime at show-confluence@zohoshow.com, or call us at +1 408 352 9170 / +1 888 900 9646 (#4 - #2) for further queries. Also, you may check out our support page on Confluence for further help.
     
  11. Where can I learn more about using Zoho Show?
    You can find in depth documentation for using the Zoho Show presentation software in our Knowledge base. 

  12. How do I uninstall the Zoho Show add-on from Confluence?
    To uninstall the Show add-on, go to Confluence Settings, click Manage add-ons, then Uninstall the Zoho Show app.

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