How often are Connections updated?

How often are Connections updated?

As soon as a person or an business account interacts with your brand on Twitter or Facebook, they are immediately added to the Connections tab. You can view their details later by clicking on the Connections tab in your home page.

Instagram Connections are not available for any Zoho Social users who connected their accounts after April, 2018; they're only available for users who have connected their Instagram handles to Zoho Social before this date. This is due to an API limitation imposed by the network around this time. However, users will be able to see all their existing Instagram engagers added before this date, as Connections.


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                                                                                                        • Related Articles

                                                                                                        • What all can I view from the Connections tab?

                                                                                                          You can view the following from your Connections tab on Zoho Social: All Connections: Everyone who has interacted with your brand. Recently Engaged: Only Connections who have engaged with your brand recently. Most Engaged: Only Connections who ...
                                                                                                        • Why my YouTube metrics are not updated?

                                                                                                          Due to API restrictions, YouTube shares reports until 3-days prior to viewing date. The data will be auto-updated dynamically, albeit with a 3-day lag period.
                                                                                                        • Why can't I see my Instagram Connections?

                                                                                                          You may be unable to view your Instagram Connections because you authenticated your Brand's handle to Zoho Social after the API deprecation came into effect. If your brand's Instagram handle was connected to your Brand's Zoho Social account before ...
                                                                                                        • Why are some of my Instagram Connections missing on the Connections tab?

                                                                                                          Due to the Instagram's recent API deprecation, the Connections tab will no longer display Instagram Connections. However, there is one exception to this rule, and that is if your brand's Instagram handle was synced with Zoho Social before the API ...
                                                                                                        • Can I add new contacts to my Connections list?

                                                                                                          It is currently not possible to add Connections to your Zoho Social account. Connections are automatically generated when they interact with your Brand across the following social channels:  Facebook Page  Twitter Profile Only the people who interact ...
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