Publishing and Scheduling Posts
Can I view the video within Zoho Social - for instance, in the Published Posts or Drafts section?
Yes, you can! You can preview any supported media content from within the app.Can I upload videos from Google Drive or Dropbox?
No, Zoho Social currently doesn't support the usage of cloud storage solutions like Dropbox or Google Drive to post media attachments across your social channels. You can upload it directly from your device.Why are some of my posts not getting published?
Your posts may fail to get published for the following reasons: If the social media network you're publishing on, needs to be reconnected for security reasons. Due to an error in the image size. Posted a duplicate content.What is the difference between the publishing features available on the Standard plan and Professional plans?
The following table lists out the publishing features available on the Standard plan and the Professional plan.I can see a 'posted by Zoho Social' tag next to my published posts. How do I remove it?
The posts which are published via Zoho Social will carry a 'published by Zoho Social' tag while looking at published posts window (on Zoho Social). However, this 'published by Zoho Social' tag in the published post will be visible only to the members ...Can I customize my posts for a specific geographical location?
Yes, posts on Facebook and LinkedIn can be targeted to specific locations while scheduling or publishing. After inputting the content, select the the circular GPS-like button at the bottom of the publishing window.. This 'set-targetting' button helps ...What are the character limits for different social networks?
The following are the character limits for each one of the social networks as defined by the respective network: Social Channels Character Limit Facebook Page 63,206 X Profile X Premium accounts 280 25000 LinkedIn Page 3000 LinkedIn Profile 3000 ...Can I publish my posts simultaneously on all social channels?
You can publish and schedule a post for all connected networks simultaneously.Can I edit images on Zoho Social before posting them?
It is currently not possible to edit images from within Zoho Social. However, we are working on an in-built image editor to edit/re-size images for publishing via Zoho Social. The Image editor feature will be available in our future updates.Can I link images from Dropbox or Google Drive when I'm using the Bulk Scheduler to publish my posts?
Zoho Social currently doesn't support the usage of cloud storage solutions like Dropbox or Google Drive to post images via the Bulk Scheduler. However, you can use this website to upload and host your images. Once uploaded, click on the image to get ...What happens to all my scheduled posts when I have to reconnect/reauthenticate my social channels?
All your scheduled posts will not be published across the concerned social channel(s) until you reconnect your social channel(s) on Zoho Social. However, once you re-connect your social channels, posts for which the schedule time has not expired yet ...What are the benefits of the Bulk Scheduler feature?
If you have a lot of content that's ready to be published, but you're unavailable to publish it regularly, you can use the Bulk Scheduler feature on Zoho Social. This allows you to plan and queue up numerous posts across multiple networks, automating ...How many posts can I schedule at a time, using Bulk Scheduler?
There is no limit on the number of posts you can schedule using the Bulk Scheduler. However, you can add up to 350 posts in a file to be scheduled across different social channels. You can customize the date and time for each of these posts in ...Can I schedule posts from other websites using zShare?
Yes, you can schedule third-party content the same way you schedule your own posts on Zoho Social. To do this, follow these steps: 1. Once you open the page you want to share, click on zShare plugin on your browser to bring up the publishing window. ...Does my browser support zShare?
zShare browser extension is currently compatible with the following browsers: Google Chrome Safari Mozilla Firefox OperaIs there a way to share just a particular section of a page or an article using zShare?
With zShare you not only get to share an article or a blog easily from your browser, but go one step further and choose specific items like text (paragraphs, quotes etc) or images (photos, infographs etc) from the page to share with your audience. A. ...Can I share content directly from my browser?
Yes, you can! With our browser extension, zShare, you can share content directly from your web browser, without having to switch between tabs. Once you've downloaded and installed the zShare extension, you'll be able to see the zShare icon on the top ...How do I pause posts for a Brand in Zoho Social?
Please note that the pause/ resume feature is available only to the Admins in the Standard Plan and above. Head over to Publishing in Settings from your Home screen. Navigate to Pause Posts under Publishing Preferences. Click the Pause button. You'll ...How do I share images from the link I'm browsing through Zoho Social?
The zShare browser plugin helps you share content directly from your favorite browser, without switching tabs. Download and install the zShare plugin for your browser. Once installed, you'll see the zShare icon on the top right corner of your ...Why do my images appear rotated when I upload them to Zoho Social?
We're so sorry that your images appear rotated while uploading them to Zoho Social. This is currently a global issue seen across the social media marketing tools. As you're reading this, it's our top priority to give you the best experience and our ...Can you tell me situations where I'd have to pause/resume posts?
Please note that the pause/ resume feature is available only to the Admins in the Standard Plan and above. Of course! Here are two examples of social media apocalypse where you'd find yourself wishing for a pause button: 1. During an external crisis ...What happens when I resume posts for a Brand in Zoho Social?
Please note that the pause/ resume feature is available only to the Admins in the Standard Plan and above. You may resume your posts from any of the three places: Publishing Preferences under the Publishing tab in Settings. Scheduled Posts and ...Can I pause posts for multiple Brands in Zoho Social at once?
Sorry. You cannot pause posts for multiple Brands at once. If you'd like to freeze posts for multiple Brands, you will have to switch to different Brands from the dropdown on the top left corner of your screen. However, we will be bringing this ...What happens when I pause posts for a Brand in Zoho Social?
Please note that the pause/ resume feature is available only for the Admins in the Professional Plan and above. All the posts that were previously scheduled or get scheduled will be on hold until an Admin clicks Resume. If a post's scheduled time has ...How do I schedule image posts using bulk scheduler in Zoho Social?
Please note that Bulk Scheduler is available on the Professional Plan and above. You cannot upload images directly from your system. It's necessary to save your images as public URLs and mention them in the spreadsheet and we'll directly extract the ...How do I change the thumbnail image of links from Zoho Social?
As of now, you cannot customize a thumbnail or add an image to be included as a thumbnail. However you get to navigate between images if the URL you include has multiple images in it. Thumbnail previews are automatically generated once after you type ...Can I upload media directly from the file hosting apps I use?
Sorry, we don't have that option. Integrating with file hosting apps such as Zoho Docs, Dropbox, Drive etc. is a part of our immediate product roadmap. While we're at it, you may try this workaround to upload images from your Drive: Right click on ...Can I publish posts with videos from Zoho Social?
Follow these steps to upload one video along with your post: 1) Click the New Post button from the Home screen or the Posts tab. 2) From the Publishing window that appears, click on the respective social icons to publish your video to the desired ...Can I add an image as a URL from Zoho Social?
Sorry, you cannot hotlink an image from the web while composing individual posts. The image should be uploaded from your computer or mobile device. However, you can add pictures as a URL using the Bulk Scheduler. Please note that the Bulk Scheduler ...Help! I'm having trouble with the image size and format while posting from Zoho Social.
Each network has different upload requirements, so we've put together a table for you to check whether your image specifications match with each network’s upload criteria. Specifications for uploading images via Zoho Social Social Channels Size ...Can I publish posts with GIFs from Zoho Social?
Yes, you can upload the GIF by clicking on the camera icon at the bottom of the screen. When publishing to Twitter, Facebook, LinkedIn and Pinterest, you can choose to either add multiple static images (JPEG or PNG, up to 3MB each), a video, or a ...Why can't I publish multiple images on LinkedIn from Zoho Social?
Instagram Business Profiles currently do not support multiple images. In case you'd like to make a post with multiple images on another network, and you're trying to cross-post the same on Instagram Business Profile, only the first image or the ...Can I publish posts with multiple images from Zoho Social?
Yes, you can! Click the camera at the bottom of the Publishing window to add images to your post. Specifications for Media Upload Each network has different upload requirements, so we've put together a table for you to check whether your image ...
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