What features can be expected with future updates?

The following functionalities will be accessible in Trident with future updates:

Mail

Configuring "Undo Send" interval
Getting permalinks for emails

Cliq

Initiating group audio, video, and screen-share calls
Supporting slash commands
Converting one-on-one calls to group calls

Calendar

Checking "Free/Busy" schedules while creating events

Tasks

Bringing in the "Shared With Me" view

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Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

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Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

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Run A/B or Split URL tests in PageSense to figure out which version of your web page works best for your business and results in the best conversion rate.

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Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

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Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

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Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

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